Artificial Intelligence
Jeremy Chong
Computer Science Graduate
Nilai
Summary
Critical thinking Computer Science Graduate with proven success at driving software projects to meet business and user needs. Integrates technical and programming expertise with broad understanding of stakeholder requirements. Works under pressure and communicates concisely and clearly with customers, developers and management.
Overview
5
5
years of professional experience
23
23
years of post-secondary education
Work History
Software Analyst Intern
Aspiro Sdn Bhd
06.2024 - Current
- Successfully developed a web application using Blazor on Visual Studio Code, focusing on CRUD processes
- Involved in classifying and cleaning data for an AI project, ensuring data quality and accuracy
- Performed code refactoring on a completed AI project to enhance maintainability and readability
- Created a bot using Automation Anywhere to automate the process of updating the timetracker, increasing efficiency and reducing manual effort
Sales Assistant
Jaya Grocer Sdn Bhd
09.2021 - 04.2022
- Addressed and resolved complex customer complaints to restore satisfaction and support customer loyalty
- Liaised with customers to determine needs, provide recommendations and upsell services
- Maintained clean, presentable, and stunning product displays by conducting routine visual merchandising tasks and deep cleans
IT Technician
Perodua Global Manufacturing
03.2021 - 08.2021
- Installed and configured new hardware components such as printers, scanners, and routers
- Monitored systems, identified issues, and resolved them in a timely manner
- Troubleshooted hardware and software issues for over 5 users a day, resulting in an improved user service experience
- Implemented a solution which resulted in a reduction to startup time for production monitoring system
Barista Supervisor
Richiamo Coffee
06.2020 - 02.2021
- Inspired teams to work with exceptional efficiency, consistently meeting drinks preparation timeframes
- Trained junior baristas to deliver first-class coffee service, from drinks preparation to presentation
- Led by example in providing customers with exceptional service, from a warm welcome to timely drinks delivery
IT Tech Support Intern
Swag Studio
06.2019 - 01.2020
- Assisted users with IT-related issues and provided technical support
- Implemented a database for talent records systems, resulting in an improvement in talent selection for new projects
- Managed digital assets, including audio, video, and photos, to ensure accuracy and consistency
Education
Bachelor of Computer Science - Computer Science
INTI International University
Nilai 04.2001 - 04.2024
Skills
PHP
HTML
CSS
SQL
Java
Python
C
C#
Software Development
Technical Support
Interests
Forex & Stock Trading
UI/UX Design
Timeline
Software Analyst Intern
Aspiro Sdn Bhd
06.2024 - Current
Sales Assistant
Jaya Grocer Sdn Bhd
09.2021 - 04.2022
IT Technician
Perodua Global Manufacturing
03.2021 - 08.2021
Barista Supervisor
Richiamo Coffee
06.2020 - 02.2021
IT Tech Support Intern
Swag Studio
06.2019 - 01.2020
Bachelor of Computer Science - Computer Science
INTI International University
04.2001 - 04.2024
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