JEREMY CHARLIE
Automotive Aftersales Team
49 Lorong Cindul Taman Seni Bina Kota Kinabalu
Summary
Experienced and self-motivated professional with 6 years background in aftersales service within the automotive service centre industry. Skilled in utilizing the Lexcom information system to provide effective after-sales solutions for parts, service, and diagnose tools. Demonstrated ability to multitask and maintain composure while working efficiently. Adaptable to new responsibilities and able to handle distractions with ease.
Overview
6
6
years of professional experience
5
5
years of post-secondary education
Work History
Service Manager
Great Wall Motors (GWM) & NETA [Seni Akasia]
09.2024 - Current
- Met with customers to discuss service needs and offer available solutions.
- Developed and maintained positive relationships with customers to build rapport and trust.
Service Advisor & Parts Admin
MITSUBISHI TBNC SDN BHD
09.2019 - 08.2024
- Educated customers on proper vehicle maintenance, fostering long-term relationships built on trust and loyalty.
- Responsible for keeping track of inventory, and ordering and purchasing parts for customers
Mechanic
DFAST SHOP SABAH
06.2019 - 09.2019
- Inspect , Service and Repair Vehicle
Technician (Practical)
PROTON SUGEE & FAMILY
01.2019 - 05.2019
- Inspecting vehicle engine and mechanical/electrical components to diagnose issues accurately.
Education
PT3 -
SMK TAKIS PAPAR
01.2013 - 01.2014
DIPLOMA VOKASIONAL MALAYSIA - AUTOMOTIVE ENGINEERING
COLLEGE VOCATIONAL LIKAS
01.2015 - 01.2019
Skills
Problem-solving
Personal Information
- License: Malaysia Class D Driving License
- Date of Birth: 29/08/99
Timeline
Service Manager
Great Wall Motors (GWM) & NETA [Seni Akasia]
09.2024 - Current
Service Advisor & Parts Admin
MITSUBISHI TBNC SDN BHD
09.2019 - 08.2024
Mechanic
DFAST SHOP SABAH
06.2019 - 09.2019
Technician (Practical)
PROTON SUGEE & FAMILY
01.2019 - 05.2019
DIPLOMA VOKASIONAL MALAYSIA - AUTOMOTIVE ENGINEERING
COLLEGE VOCATIONAL LIKAS
01.2015 - 01.2019
PT3 -
SMK TAKIS PAPAR
01.2013 - 01.2014
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