Jenny See
Administrative Services Manager
Georgetown,Penang
Summary
Award-winning operations, communications and branding leader with over 20 years of experience in driving strategic marketing communications, corporate branding, stakeholder engagement, and organizational transformation across the APAC region. Expertise in developing integrated communications strategies that enhance brand reputation, foster employee and customer engagement, and achieve measurable business results. Recognized for cultivating inclusive cultures, spearheading CSR and sustainability initiatives, and representing organizations on prominent industry platforms. Committed to leveraging innovative approaches to elevate brand presence and drive impactful change within organizations.
Overview
25
25
years of professional experience
3
3
Certificates
3
3
Languages
Work History
Administrative Services Manager
Jabil
08.2005 - 12.2025
- Oversee and optimize office operations and administration across Jabil multiple sites with more than 15, 000 employees (USD 4 billion annual revenue), ensuring seamless organizational efficiency and compliance, aligned with corporate goals.
- Integrated Marketing Communications Planning – Designed and executed high-impact communications strategies across APAC, determining objectives, developing strategic initiatives, and tailoring messaging to align with corporate mission and brand image.
- Executive Thought Leadership & Media Visibility – Partnered with senior executives (SVPs/VPs) to craft keynote speeches, presentations, and digital content for global forums and APAC town halls. Drafted external media features for leaders, ensuring alignment with brand positioning and industry reputation.
- Multichannel Campaign Development – Led integrated campaigns across digital, print, exhibitions and live events, combining branding, employee engagement, and CSR initiatives to strengthen reputation and deliver measurable KPIs.
- Media Relations & Branding Impact – Produced award-winning campaigns and external branding materials that secured industry recognition (AMCHAM Excellence Award, AMMI ESG Commitment Award, IEEE Malaysia Industry Award). Built strong media networks and represented the company in industry forums, enhancing visibility and credibility.
- Crisis & Issues Communications – Served as trusted advisor to senior executives, managing sensitive communications during organizational transformation. Developed crisis messaging frameworks and supported leadership with media training.
- Digital Transformation – Launched Jabil South Asia’s Facebook communications platform and multichannel campaigns (newsletters, intranet, digital signage, video), improving engagement, enhancing brand visibility, and increasing operational efficiency by 20%.
- Event Leadership – Directed high-profile events including Jabil Malaysia’s 30th Anniversary Celebration and Annual Dinner, engaging 15,000+ employees and global leaders, achieving record participation and positive sentiment.
- CSR & ESG Advocacy – Spearheaded award-winning Jabil Cares programs in Education, Empowerment, and Environment, achieving visibility across 100+ global sites and media, positioning initiatives as flagship examples of corporate citizenship.
- Stakeholder & External Relations – Directed employee engagement initiatives and represented the company during high-profile visits by embassy officials, industry leaders, media representatives, and professional associations, strengthening corporate reputation and stakeholder relationships.
- Cross-Functional Collaboration – Partnered with HR, Operations, Business and Finance to conceptualize and deliver branding and tactical campaigns that advanced business objectives and enhanced employee/customer experience.
- Measurable Outcomes – Delivered a 95% project success rate, 20% workflow improvement, and 10% annual cost savings through innovative operations and communications processes.
Quality Assurance Engineer
Jabil
08.2004 - 07.2005
- Ensured compliance with quality standards and operational excellence.
Quality Assurance Engineer
Globetronics
01.2001 - 07.2004
- Served as Lead Auditor for ISO 9000, ISO 14001, and QS 9000 systems, embedding compliance and operational excellence.
- Acted as lead client liaison for audits, ensuring zero-defect delivery.
Education
Bachelor of Technology (Honours) - Polymer
01-2001
Skills
Corporate & Executive Communications
Strategic Marketing & Communications Planning
Media Relations & Crisis Communications
Corporate Branding & Reputation Management
Executive Thought Leadership & Speechwriting
Integrated Campaigns (Digital, Social, Print, Events)
Teamwork and collaboration
Project management
Budget planning
Meeting coordination
Accomplishments
- Award-Winning Communications Impact & Executive Thought Leadership: Helped Jabil secure multiple CSR and sustainability awards (AMCHAM, AMMI, MSIA, IEEE Malaysia) that elevated corporate visibility and secured industry recognition.
-Excellence in Corporate Social Responsibility Award at the MY AmCham Cares Excellence Awards, hosted by American Malaysian Chamber of Commerce (AMCHAM).
-ESG Commitment Award 2025 win from the Association of Malaysian Medical Industries (AMMI).
-Company of the Year in Manufacturing for People & Planet Stewardship at the Sustainability & CSR Malaysia Awards 2025.
-Jabil Malaysia recognized by Malaysia Semiconductor Industry Association (MSIA) for its outstanding achievement, distinguished accolades and invaluable contributions toward the achievement of Malaysia's Electrical and Electronics industry.
-2024 IEEE Malaysia Industry Award for Excellence in Sustainability.
- High-Profile & Large-Scale Event Leadership – Served as Co-Chair and lead communications strategist for Jabil’s landmark 30th Anniversary Celebration (2025) and the Annual Dinner Celebration, engaging over 15,000 employees across Jabil Malaysia, Regional and Global leaders. Achieved record levels of employee participation and positive sentiment through meticulous planning, compelling storytelling, and integrated launch campaigns across newsletters, intranet, and social media channels—positioning both events as flagship milestones in Jabil’s employee engagement journey.
- Culture & Belonging (formerly DEI) Leadership – As steering committee member and communications manager, I led flagship Culture & Belonging initiatives including Jabil International Diversity Day, Jabil International Women’s Day (IWD), International Day of Persons with Disabilities, and International Day of Sign Language. Through inclusive messaging, multi-channel campaigns and partnership with local governments and associations, I drove high employee engagement across APAC and reinforced Jabil’s commitment to a workplace where every employee feels valued and safe.
- Program Management & High-Profile Launch Communications – As Program Manager and lead communications strategist, I co-led the launch of Jabil’s sixth manufacturing facility in Chuping, Perlis, officiated by the Raja of Perlis and attended by senior state leaders, Jabil executives, medias and industry partners on April 2025. I drove end-to-end communications planning, working closely with Corporate Communications in headquarter, stakeholder coordination, and integrated media campaigns, positioning the event as both a flagship milestone of Jabil Malaysia’s 30th Anniversary and a showcase of the company’s strategic investment in expanding regional capabilities.
- Executive Communications & High‑Profile Engagements – Partnered with C‑Suite leaders and senior executives (EVPs/VPs/MDs) to craft and deliver high‑impact speeches, presentations, scripts, and digital content for global and regional audiences. Successfully led content creation and delivery for APAC town halls, worldwide leadership meetings, and large‑scale employee engagement events. Acted as host and corporate representative during high‑profile engagements with embassy officials, industry leaders, media representatives, and professional associations, strengthening organizational reputation and stakeholder relationships.
Certification
Project Management Professional (PMP)
Timeline
Administrative Services Manager - Jabil
08.2005 - 12.2025
Quality Assurance Engineer - Jabil
08.2004 - 07.2005
Quality Assurance Engineer - Globetronics
01.2001 - 07.2004
Universiti Sains Malaysia - Bachelor of Technology (Honours), Polymer
Key highlights
- Integrated Marketing Communications Planning – Designed and executed comprehensive communications strategies for multiple sites with 15,000+ employees across APAC, aligning objectives with corporate mission and brand image. Developed clear communications goals, crafted strategic initiatives, and tailored messaging to diverse audiences, ensuring consistency with global brand standards.
- Executive Thought Leadership – Partnered with VPs, C-Suite, and site leaders to craft keynote speeches, leadership featuring, presentations, and digital content for global forums, APAC town halls, and leadership meetings, reinforcing organizational positioning and prestige. Developed content for senior leaders to be featured in external media, ensuring messaging aligned with corporate brand image and industry positioning.
- Media & Branding Impact – Produced award-winning campaigns and external branding materials that secured industry recognition (AMCHAM Excellence Award, AMMI ESG Commitment Award, IEEE Malaysia Industry Award). Built strong media relationships and acted as spokesperson in industry forums, enhancing corporate visibility and reputation.
- Strategic Campaign Development – Led integrated campaigns across digital, print, and live events, combining branding, employee engagement, and CSR initiatives to strengthen organizational reputation and deliver measurable KPIs.
- Crisis & Issues Communications – Served as trusted advisor to senior executives, managing communications during organizational transformation and sensitive issues. Developed crisis messaging frameworks and ensured alignment with leadership priorities.
- Stakeholder & External Relations – Directed employee engagement initiatives and represented the company during high-profile visits by embassy officials, industry leaders, media representatives, and professional associations, strengthening corporate reputation and stakeholder relationships.
- Digital Transformation & Engagement – Launched Jabil South Asia’s Facebook communications platform and multichannel campaigns (newsletters, intranet, digital signage, video), improving engagement, enhancing brand visibility, and increasing operational efficiency by 20%. Managed company photo library.
- Event & Media Leadership – Co-chaired Jabil Malaysia’s 30th Anniversary Celebration and Annual Dinner, engaging 15,000+ employees and global leaders, achieving record participation and positive sentiment. Program Co Chair and marketing leader for launch of its sixth manufacturing facility, officiated by Raja Perlis, state leaders, industry leaders and attended by global executives and national media representatives. Represented the company in press events and industry collaborations, strengthening external partnerships.
- CSR & ESG Advocacy – Spearheaded award-winning CSR (Jabil Cares) programs in Education, Empowerment, and Environment, achieving high visibility across 100+ global sites and community, positioning initiatives as flagship examples of corporate citizenship. Represented Jabil as main committee for Malaysia Semiconductor Industry Association (MSIA) National Sustainability & ESG conference.
- Cross-Functional Collaboration – Partnered with HR, Operations, Marketing, and Finance to conceptualize and deliver branding and tactical campaigns that advanced business objectives and enhanced employee/customer experience.
- Innovative and agile communicator, comfortable with ambiguity, introducing new ideas, pivoting strategies, and delivering measurable impact.