Baking & Culinary
Jennifer Shane Tigon
Content Moderator Specialist
Summary
Since 2007, I have worked in administrative, financial, customer service, fraud detection, and data entry tasks that included daily and monthly reconciliation and supporting business processes. Throughout my 16 years of employment, I maintained positive relationships with all of my team members and upper management.
Detail-oriented team player with excellent organizational abilities. Capability to manage numerous projects at once with high precision. I am a quick learner and self-starter. I always remain calm in challenging circumstances or emergencies, especially in a fast-paced working atmosphere.
Furthermore, I am frequently commended on my honest, kind, polite, helpful, multi-tasking, precise, and diligent demeanors.
Overview
4
4
years of professional experience
3
3
years of post-secondary education
4
4
Languages
Work History
Content Moderator Specialist
SCGS Malaysia Sdn Bhd
Kuala Lumpur
08.2021 - Current
- Drove accuracy of content through careful proofreading and fact-checking.
- Conducted research and collaborated with subject matter experts to develop accurate content.
- Monitored website analytics and metrics to track content performance and identify areas of improvement.
- Managed content distribution to online channels and social media platforms.
- Conducted regular content audits to identify gaps and redundancies of content.
Finance Trainee
Chirokinesis Healthworks Sdn Bhd
Kuala Lumpur
07.2020 - 03.2021
- Assisted with account reviews and preparation for account reviews.
- Verified financial journals for clarity and completion under the supervisor's direction.
- Prepared journals for month-end and year-end processes.
- Tracked and documented expenses to support budget administration.
- Assisted with audits of accounts, vouchers and records.
Senior Front Desk Executive
Chirokinesis Healthworks Sdn Bhd
Kuala Lumpur
06.2019 - 03.2021
- Oversaw and managed front desk operations with an eye for clinic reputation, staff productivity, operational efficiency and other ad-hoc duties.
- Resolved guest issues with reservations with knowledgeable and friendly service.
- Ran reports detailing daily and monthly clinic numbers, accounting expenses, and income and client service usage.
- Trained new staff on correct procedures, compliance requirements, and performance strategies.
- Responded to telephone, email and in-person inquiries regarding reservations, clinic information and client concerns.
Education
Bachelor of Science in Business Administration - Major in Financial Management
University of The Cordilleras
Baguio City 09.2013 - 08.2016
Skills
Team collaboration
Media Expertise
Problem-solving skills
Office management
Time management
Administrative support
Proficiency in Google Workspace
Proficiency in Microsoft 365
Research
Data Entry
Social Media administration
Interests
Business & Finance
Health & Wellness
Language & Writing
Psychology
Timeline
Content Moderator Specialist
SCGS Malaysia Sdn Bhd
08.2021 - Current
Finance Trainee
Chirokinesis Healthworks Sdn Bhd
07.2020 - 03.2021
Senior Front Desk Executive
Chirokinesis Healthworks Sdn Bhd
06.2019 - 03.2021
Bachelor of Science in Business Administration - Major in Financial Management
University of The Cordilleras
09.2013 - 08.2016