Hi, I’m
Jeevindran Gunarattnam
Retails And Warehouse
Johor Bahru
Summary
Marital Status: Married with 1 son
Date of Birth: 27 AUGUST 1985 Malaysia
IC number: 850827-08-6465
Race: Tamil
Religion: Hindu
Language: English, Malay and Tamil
Overview
20
years of professional experience
Work History
IKEA TebrauJohor Bahru
Recovery Assistant
12.2023 - Current
Job overview
- Support the handling and administration of returned and transferred products to minimise loss and maximise profit
- Carry out some IT data entry works documenting the returned products into appropriate bins
- Strive to minimise the financial loss of damaged in the store and try to maximise the financial recovery by repacking and moving goods back to stock or assemble, price and sell goods
- Assist Exchange & Return in sourcing of replacement part or missing parts
- Re-pack products meant for Back-To-Stock (BTS)
- Scrap quality claim furniture following the procedures and assemble products for store themes in the store
Aeon TebrauJohor Bahru
Retail Assistant
01.2023 - 12.2023
Job overview
- Answered customer questions about products and services, helped locate merchandise, and promoted key items
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers
- Greeted customers, helped locate merchandise, and suggested suitable options
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise
- Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions
- Logged reports, expenses, receipts, and sales in company database
- Utilized customer feedback to improve services and apply best practices
- Communication with customers professionally and proactively to provide product information and advice
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions
- Stocked merchandise, clearly labeling items, and arranging according to size or color
Tesco Mutiara RiniJohor Bahru
Retail Supervisor
12.2019 - 09.2022
Job overview
- Oversaw continuous floor maintenance and recovery efforts, keeping displays and shelves customer-ready and professionally presented
- Built successful retail teams by instilling culture of collaboration and developing daily plans centered on common group goals
- Processed exchanges, refunds and team member purchases to keep cashiers focused on efficiently checking out regular customers
- Created timely and accurate inventory, cash and production reports for senior managers
- Kept merchandise fresh by monitoring use of proper stock rotation procedures and setting up promotions to move out aging products
- Marked-down clearance items and relocated merchandise to proper store areas
Mondelez International Sdn BhdJohor Bahru
Store Supervisor
02.2016 - 09.2019
Job overview
- Conducted inventory analysis to determine optimal stock levels
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery
- Answered questions about store policies and addressed customer concerns
- Supervised associates by providing direction and instruction for stocking shelves, rotating stock, and receiving deliveries
TescoIpoh
Team Leader
11.2004 - 12.2015
Job overview
- Set ambitious sales goals and motivated strong performance to keep team growing effectively
- Forecasted sales to management and collaborated to build effective sales team
- Answered customer questions about products and services, helped locate merchandise, and promoted key items
- Participated in store meetings and product training sessions to understand and sell items
- Performed inventory control procedures to manage stock
- Processed and stocked merchandise in accordance with store standards
Education
S.M.K SERI KLEDANGIpoh
Sijil Pelajaran Malaysia (SPM)
University Overview
Subject Grade: Bahasa Melayu 8E, Bahasa Inggeris 8E, Pengetahuan Moral 9G, Sejarah 7D, Matematik 9G, Sains 6C, Pendidikan Seni 7D, Perdagagan 7D
KTACMalaysia
Post-Baccalaureate Diploma from Law
Future Learn Online Course
Certificate In Jurisprudence Law from Law
10.2024
Skills
Product knowledge
Handling team
Active listening
Communication
Computer skills
Customer service
Interpersonal skills
Leadership
Management skills
Problem-solving
Time management
Transferable skills
Professional Summary - Skills
- Product knowledge
- Handling team
Job Title
Store Supervisor
Ic Number
850827-08-6465
Personal Information
- Ethnicity: Tamil
- Date of Birth: 08/27/85
- Marital Status: Married with 1 son
- Religion: Hindu
Timeline
Recovery Assistant
IKEA Tebrau
12.2023 - Current
Retail Assistant
Aeon Tebrau
01.2023 - 12.2023
Retail Supervisor
Tesco Mutiara Rini
12.2019 - 09.2022
Store Supervisor
Mondelez International Sdn Bhd
02.2016 - 09.2019
Team Leader
Tesco
11.2004 - 12.2015
S.M.K SERI KLEDANG
Sijil Pelajaran Malaysia (SPM)
04.2002
KTAC
Post-Baccalaureate Diploma from Law
Future Learn Online Course
Certificate In Jurisprudence Law from Law