Jeery Nayagam
MIXOLOGER/BAR MANAGER
Senai
Summary
Working upwards career ladder in the Hospitality Industry towards achieving the level of Management. Seeking a position, that would enable to be a highly motivated and creative Food & Beverage Management team. In line with natural ability to excel professionally in high quality service in the Food & Beverage Department. Experienced in preparing drinks, stocking bar supplies, and keeping areas clean and tidy. Focused on providing responsible alcohol service. Hardworking professional adept at growing bar sales, reducing costs and optimizing performance to support all customer needs. Well-organized and dependable with a positive and friendly nature.
Overview
19
19
years of professional experience
7
7
Certifications
Work History
Head Mixologist
Drunk Skunk Bar & Bistro
11.2023 - Current
- Conducted regular performance reviews with bar staff, providing constructive feedback and identifying areas for improvement to maintain high standards of service excellence.
- Supervised bar staff, maintaining professional and productive work environment conducive to excellent service delivery.
- Built relationships with vendors to manage orders and negotiate costs.
- Established strong rapport with suppliers, ensuring timely delivery of high-quality ingredients at competitive prices.
- Tracked bar stock levels and promptly replenished low materials to prevent shortages.
F&B CONSULTANT/Mixologist
House Of Seafood Mediterriasian BBq Bar
7 2023 - 10.2023
- Created and managed project plans, timelines and budgets.
- Build new concept bar , create beverage menu and house cocktails.
- Participated in industry events to stay current with mixology trends, incorporating innovative ideas into the bar program.
- Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
- Trained new bartenders on mixology techniques, customer service skills, and workplace safety guidelines.
- Prepared classic, modern, and unique cocktails for each customer.
Operation Manager
JT WISDOM RESOURCES
06.2021 - 01.2023
- Managing manpower solutions for clients
- Arrange Candidate for Company interview
- Liaise with transportation company for goods delivery.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines
Senior BWS Executive(F&B)
HABITAT BY HONESTBEE SINGAPORE
10.2018 - 03.2020
- Manage the receiving and display of the retail wine & spirits for bottle shops
- Manage the onboarding and inbound of all new items which includes product info and pics
- Manage the merchandising of all retail items and managing ESL tags
- Oversee all operations for the bottle shop
- Develop customer activities and workshops for bottle shops
- Conduct regular product training with staff & customers
- All bottle shop administration issues and general staff supervision and control
- Manage general bottle shop cleanliness
- Ensure effective stock control to minimize stock wastage and ensure safe and secure stock storage
- Timely management updates - performance, trend analysis & recommendations for purchase, supplier & process change.
Asst Restaurant Manager
ROSSO BIANCO SINGAPORE
05.2018 - 09.2018
- Planning a food and beverage menu
- Promoting and marketing the business
- Overseeing stock levels
- Ordering supplies
- Handling customer enquiries and complaints
- Taking reservations
- Handling administration and paperwork
- Liaising with customers, employees, suppliers, licensing authorities and sales representatives
- Making improvements to the running of the business and developing the restaurant.
Asst Bar Manager
RUBATO - Italian Kitchen & Bar Singapore
04.2016 - 01.2018
- Provides a team with excellent knowledge of cocktails, wine and spirits
- Ensure and maintain quality items, ingredients and preparation methods
- Oversees organizational and cleanliness systems and standards for the bar
- Train, motivate and discipline the bar staff to ensure established culture and core operational standards are met
- Work closely with Management to design effective spirits and cocktails menus
- Efficient and punctual in beverage inventory taking
- Other administrative duties as required.
Bar Manager
Bazooka Reggae Bar
10.2015 - 02.2016
- Recruiting, training and motivating staff
- Doing regular stock-takes and ordering as necessary
- Handling Purchasing and deliveries
- Maintaining the condition of beer, wine and spirits
- Overseeing or liaising with the kitchen Staff
- Keeping up to date with licensing legislation, liaising with the authorities and taking overall legal responsibility for the premises
- Enforcing health and safety rules
- Adhering to budgets, increasing profits and managing cash flow
- Dealing with difficult customers.
Senior Bar Supervisor
So Sofitel Singapore
10.2014 - 09.2015
- Manage day-to-day operations of the member's bar (HISO BAR) including cost control systems for staffing, maintenance and upkeep, and management of equipment etc
- In charge of menu development, ingredient purchase, costing, etc
- Within budget and F&B requirements, to ensure consolidated purchases and optimal costs
- Efficient Management of purchasing and inventory
- Ensure the wine and drink lists are current, complete, and diverse in variety
- Provide and manage F&B services for events through developing menus, managing pricing, ensuring sufficient stock, good service standards and overall smooth execution
- In charge of revenue forecasting to be presented to the Department Head on a timely basis
- Maximize revenue and increase average spending per patron
- Promote wine etiquette and educate patrons on the proper ways to appreciate wine
- Plan the wine menu which is the best fit for the clientele
- Cultivate relationships to build new partnerships with distributors and vintners
- Supervise and evaluate the performance of the team to ensure smooth operational execution and excellent service standards.
Receiving Officer/Cost Control
Fullerton Hotel Singapore
06.2012 - 08.2014
- To implement an effective control over the requisitions of Food, Beverage and General Supplies
- To ensure that movement of inventories are authorized and recorded properly and inventories in store are under safe custody
- To perform end of month stock take for all the TFH & FBH outlets
- To ensure that the goods are properly checked invoice are updated promptly into the system and receiving operation is running smoothly
- To issue beverages to all outlets promptly.
Captain
Fullerton Hotel Singapore
06.2010 - 06.2012
- Taking care of private event such as cocktail party for the VIPs
- To be familiar with all F&B service procedures and follow the proper procedures before, during and after serving food and beverages to guest in accordance to established Quality Service Standards
- To supervise the work of Server/Junior Captain closely in order to provide courteous and efficient service to all guest
- Ensure an effective workforce by creating a positive work environment
- To constantly monitor staff performance and conduct on the job training daily and weekly for Server/Junior Captain
- Create a sound and strong working relationship with all staff and offer help whenever possible
- Actively participate in group session to assist management with the quality enhancement of product and service to achieve optimum level of guest satisfaction
- Regularly inspect equipment and ensure that they are well maintain and in good working order.
Captain
Grand Hyatt Singapore
12.2004 - 08.2009
- Generates activity and seeks new challenges to improve work performance and demonstrate an optimistic outlook and recover quickly from failure
- Ensure the outlet is managed efficiently according to the established concept statements
- Makes sounds decisions quickly under pressure
- Takes calculated risks based on adequate information and analysis
- Makes a rational detailed judgment on the basis of all available information
- Establish a rapport with guests maintaining good customer relationships and handle all guest complaints, requests and enquiries on food, beverage and service
- Personally and frequently verify that guests in the outlet are receiving the best possible service
- Ensure all employees provide a courteous and professional service at all times
- Handles guest enquiries in a courteous and efficient manner, reporting complaints or problems if no immediate solution can be found, whilst feeding back a prompt follow up
- Ensure high standards of personal presentation and grooming
- Maintains positive guest and colleague interactions with good working relationships
- Exercise responsible management and behavior at all times and positively representing the hotel management team.
Education
Diploma in Computer Studies -
Informatics College
Secondary Level -
Sek Men Jalan Damai Bkt Mertajam
Primary Level - undefined
SRJKT
Skills
Inventory Monitoring
undefinedCertification
Bomb Threat Training
Personal Information
- Age: 45
- Ethnicity: Indian
- Date of Birth: 06/07/1977
- Gender: Male
- Nationality: Malaysian
- Marital Status: Married
- Religion: Christian
Awards
- Grand Hyatt Singapore 2006 - Honesty Award for 3rd Quarter
- Grand Hyatt Singapore 2003 - Empowerment Award
- Grand Hyatt Singapore 2007 - 5 years long service Award
- The Fullerton Hotel 2012 - Best comment card
- The Fullerton Hotel Singapore 2013 - 3 years long service Award
Timeline
Head Mixologist
Drunk Skunk Bar & Bistro
11.2023 - Current
Operation Manager
JT WISDOM RESOURCES
06.2021 - 01.2023
Senior BWS Executive(F&B)
HABITAT BY HONESTBEE SINGAPORE
10.2018 - 03.2020
Asst Restaurant Manager
ROSSO BIANCO SINGAPORE
05.2018 - 09.2018
Asst Bar Manager
RUBATO - Italian Kitchen & Bar Singapore
04.2016 - 01.2018
Bar Manager
Bazooka Reggae Bar
10.2015 - 02.2016
Senior Bar Supervisor
So Sofitel Singapore
10.2014 - 09.2015
Receiving Officer/Cost Control
Fullerton Hotel Singapore
06.2012 - 08.2014
Captain
Fullerton Hotel Singapore
06.2010 - 06.2012
Captain
Grand Hyatt Singapore
12.2004 - 08.2009
F&B CONSULTANT/Mixologist
House Of Seafood Mediterriasian BBq Bar
7 2023 - 10.2023
Diploma in Computer Studies -
Informatics College
Secondary Level -
Sek Men Jalan Damai Bkt Mertajam
Primary Level - undefined
SRJKT
Bomb Threat Training
How to Identify Suspicious Item Training
Personal Development Workshop
Crime Prevention Training
ICS-Transforming you to excel in customer service
Food Hygiene course WSQ - 2012
Work safety course WSQ - 2013
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