Summary
Overview
Work History
Education
Skills
Timeline
Generic
Jeannie Chen

Jeannie Chen

Acoount Executive
Kepong Baru, Kepong,Kuala Lumpur

Summary

Dynamic Account Executive with a proven track record at DURAGLAS SDN.BHD., excelling in account management and customer service. Enhanced client satisfaction through strategic relationship building and insightful financial reporting. Adept at training teams and driving collaborative marketing strategies, contributing to significant revenue growth and operational efficiency.

Overview

32
32
years of professional experience
36
36
years of post-secondary education

Work History

Accounts Assistant

DURAGLAS SDN.BHD.
Taman Daya, Kepong
03.2023 - 04.2025
  • Boosted client satisfaction by developing and maintaining strong relationships through effective communication.
  • Trained junior team members on best practices for account executive responsibilities, fostering a collaborative work environment focused on continuous improvement.
  • Developed detailed reports analyzing account performance data, providing valuable insights for future strategy adjustments or improvements.
  • Collaborated with cross-functional teams to develop comprehensive marketing strategies, resulting in increased brand awareness and revenue growth.
  • Oversaw payroll processing, ensuring accurate payments while adhering to strict deadlines for submission.
  • Developed comprehensive onboarding programs to ensure new employees'' smooth transition into the organization.
  • Ensured compliance with labor laws and regulations by staying current on industry best practices and updating policies accordingly.
  • Directed hiring and onboarding programs for new employees.

Accounts Assistant

Kian Huat Plumbing & Construction Sdn.Bhd.
Sungai Buloh ,Selangor
07.2002 - 03.2023
  • Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
  • Supported the accounting team with month-end closing procedures, ensuring timely completion and accurate reporting.
  • Prepared and mailed invoices to customers, processed payments, and documented account updates.
  • Maintained clean and organized files by keeping accounts payable records up-to-date.
  • Oversaw payroll processing, ensuring accurate payments while adhering to strict deadlines for submission.
  • Ensured compliance with labor laws and regulations by staying current on industry best practices and updating policies accordingly.

Accounts Assistant

DRAFTEN DESIGN MANAGEMENT SDN.BHD
Taman Daya, Kepong
02.1993 - 11.2001
  • Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
  • Supported the accounting team with month-end closing procedures, ensuring timely completion and accurate reporting.
  • Maintained clean and organized files by keeping accounts payable records up-to-date.
  • Performed administrative and clerical duties such as word processing, data entry, faxing and copying.
  • Communicated and resolved disputes with clients regarding outstanding invoices, payments and adjustments.
  • Provided excellent customer service while handling various billing inquiries from clients, fostering strong client relationships.
  • Prepared itemized statements, bills, or invoices and recorded amounts due for items purchased or services rendered.

Education

High School Diploma -

INFORMATIC INSTITUTE
Kuala Lumpur, Malaysia
03.2025 - 12.2025

High School Diploma -

INSTITUTE SINCERE
Kuala Lumpur, Malaysia
01.1990 - 02.2025

Skills

Account management

Financial reporting

Customer service

Account servicing

Timeline

High School Diploma -

INFORMATIC INSTITUTE
03.2025 - 12.2025

Accounts Assistant

DURAGLAS SDN.BHD.
03.2023 - 04.2025

Accounts Assistant

Kian Huat Plumbing & Construction Sdn.Bhd.
07.2002 - 03.2023

Accounts Assistant

DRAFTEN DESIGN MANAGEMENT SDN.BHD
02.1993 - 11.2001

High School Diploma -

INSTITUTE SINCERE
01.1990 - 02.2025

Similar Profiles

CREATE PROFILE
Jeannie ChenAcoount Executive