Jeanette Law

Dynamic Human Resources professional with over 4+ years of expertise in cross-border HR operations across Malaysia and Singapore, specializing in employee relations, payroll compliance, recruitment, and policies management. Proven ability to align HR processes with local labor laws, optimize standard operating procedures, and enhance employee welfare initiatives. Recognized for exceptional crisis management skills, policy development, and the capacity to systematize HR functions to drive organizational growth. Eager to leverage this experience in a strategic HRBP or managerial role to contribute to business success.

As a HR Executive in Viskou Technology Sdn Bhd:

• Developed and launched a new recruitment platform, increasing the number of qualified Mandarin-speaking candidates.
• Optimized onboarding and internal transfer process by creating SOPs aligned with Malaysian labor laws.
• Systematized HR documentation by migrating all personnel files into cloud-based storage.

As a HR Officer in Supersonic Maintenances Services Pte Ltd:

• Successfully handled a critical workplace accident case involving foreign workers (two fatalities, one injury).
  - Coordinated with authorities, embassies, and insurers.
  - Arranged repatriation of deceased workers to their home countries.
  - Processed final wages and insurance claims across both jurisdictions.
• Demonstrated professionalism, empathy, and strong crisis management skills.

As a Category Performance Executive in Process Greenery Sdn Bhd:

• Established SOPs for end-to-end operations (order processing, QC, delivery, import/export documentation).
• Successfully managed HACCP audit with zero major findings (only minor issues).
• Strengthened HR exposure by standardizing foreign worker administration processes.

HR for Executives (Employment Act & Industrial Relations Act)