Jaysen Sim
Freelance
Selangor
Summary
Experienced with sales, event planning, and resource allocation. Utilizes effective communication skills to ensure seamless team collaboration.
Overview
8
8
years of professional experience
4
4
Languages
Work History
Online Mtt Organizer Assistant
Bettime
04.2024 - Current
- Maintained clear communication channels between all parties involved in the MTT planning process, ensuring timely updates and issue resolution.
- Schedule and organize MTT weekly for the union.
Online Poker Agent
Fishy Donkey Club
05.2023 - Current
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Assisted clients with account management, effectively reducing service-related issues.
Insurance Agent
Allianz
03.2022 - 07.2023
- Maintained high standards of customer service by building relationships with clients.
- Identified potential risks in client businesses and recommended appropriate insurance coverage.
- Responded to customer calls swiftly to resolve issues and answer questions.
- Expanded client base by actively prospecting for new business opportunities and generating referrals.
Insurance Agent
AIA Berhad
03.2020 - 12.2021
- Cultivated customer relationships to provide customized life insurance solutions tailored to individual needs.
- Delivered informative presentations to potential clients about the benefits of life insurance policies, generating interest and driving sales growth.
- Maintained high standards of customer service by building relationships with clients.
- Maintained up-to-date knowledge of industry regulations, trends, and products to best serve client needs.
Real Estate Negotiator
Dreamvest Realty Sdn Bhd
10.2016 - 02.2020
- Negotiated favorable terms by effectively communicating with sellers, buyers, and agents.
- Demonstrated expertise in real estate contracts and legal procedures to ensure smooth transactions for all parties involved.
- Developed strong relationships with clients through active listening, understanding their needs, and prioritizing personalized service.
- Communicated with clients to understand property needs and preferences.
Education
Bachelor of Hospitality Management -
Taylor’s University
Bandar Sunway11-2016
Diploma of Hospitality Management -
Taylor’s University
Bandar Sunway07-2013
Skills
Excellent communication
Attention to detail
Event planning
Customer service
Customer follow-up
Timeline
Online Mtt Organizer Assistant
Bettime
04.2024 - Current
Online Poker Agent
Fishy Donkey Club
05.2023 - Current
Insurance Agent
Allianz
03.2022 - 07.2023
Insurance Agent
AIA Berhad
03.2020 - 12.2021
Real Estate Negotiator
Dreamvest Realty Sdn Bhd
10.2016 - 02.2020
Bachelor of Hospitality Management -
Taylor’s University
Diploma of Hospitality Management -
Taylor’s University