Jay Sen Ong
Network Support Engineer
Bentung, Pahang,06
Summary
Adept Network Support Engineer with a proven track record at Myasia Cloud Sdn Bhd, enhancing network performance and security. Skilled in IP Addressing and Subnetting, and known for exceptional problem-solving abilities. Collaborated on scalable network solutions at MACROKIOSK Malaysia, significantly reducing downtime through efficient support services.
Overview
2
2
years of professional experience
1
1
year of post-secondary education
5
5
Languages
Work History
Network Support Engineer
Myasia Cloud Sdn Bhd
08.2023 - 12.2024
- Improved network performance by troubleshooting and resolving hardware, software, and connectivity issues.
- Reduced downtime for clients by providing efficient technical support and timely issue resolution.
- Provide cloud servers, private data networking, CDN acceleration and DDoS protection solution.
Infrastructure Engineer
MACROKIOSK Malaysia
02.2023 - 07.2023
- Collaborated with cross-functional teams to deliver high-quality networking solutions that met organizational needs.
- Optimized network performance with thorough analysis and proactive maintenance of hardware and software components.
- Designed scalable network infrastructures for seamless integration of new devices and systems.
Education
Bachelor of Science - Computer And Information Systems Security
TARUMT
Kuala Lumpur, Malaysia 07.2023 - 07.2024
Skills
IP Addressing and Subnetting
Timeline
Network Support Engineer
Myasia Cloud Sdn Bhd
08.2023 - 12.2024
Bachelor of Science - Computer And Information Systems Security
TARUMT
07.2023 - 07.2024
Infrastructure Engineer
MACROKIOSK Malaysia
02.2023 - 07.2023
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