Lee Jit Lam , Jayden
Stage Manager
16, Jalan Austin Heights 1/27, Taman Mount Austin, Johor Bahru,Johor
Summary
Team Leader with 3 years of experience and proven to achieve business management goals. Successfully created business strategies, monitoring and increased employee performance. Expert at building lasting professional relationships. Strong business acumen and managerial expertise.
Overview
10
10
years of professional experience
7
7
years of post-secondary education
3
3
Languages
Work History
Music Teacher
Clay Music Centre
Johor Bahru, Johor
01.2017 - Current
- Giving lessons and advises accordingly to individual students.
- Monitor students' progresses
Business Executive
Smart Five Revolution SDN BHD
Johor Bahru, Johor
06.2020 - 12.2020
- Troubleshooting machines
- Logistic arrangement
- Managing over 40 Smart Vending Machine
- Manage machine inventories remotely from Cloud System
- Explore new location to allocate Smart Vending Machine
Band Leader
Mining Bar
Johor Bahru, Johor
03.2018 - 03.2019
- Performing music instrument
- Live sound engineering
- Troubleshooting
- Leading the team
Administration Assistant
MYBIZCITI SDN BHD
Johor Bahru, Johor
01.2016 - 01.2017
- Customer Service
- Social Media Management
- Preparing Quotation
- Filing Documents
- Answered questions about store policies and addressed customer concerns.
- Monitored self-checkout systems and provided assistance or intervention where required.
- Collected and authorized payments of guests.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Used POS system to enter orders, process payments and issue receipts.
- Performed cash, card and check transactions to complete customer purchases.
Cashier
The Toast
Johor Bahru, Johor
01.2015 - 12.2016
- Restocked and organized merchandise in front lanes.
- Answered questions about store policies and addressed customer concerns.
- Helped customers complete purchases and locate items.
- Monitored self-checkout systems and provided assistance or intervention where required.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Collected and authorized payments of guests.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Mentored new team members on POS system operation.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Used POS system to enter orders, process payments and issue receipts.
- Operated cash register to record transactions accurately and efficiently.
Education
Diploma of Audio Engineering - Audio Engineering
SAE Institute
Clark Quay, Singapore 03.2015 - 03.2016
No Degree - Highschool
Calvary Academy
Johor Bahru 01.2009 - 12.2014
Skills
Individual and group instruction
Staff supervision
Team communications
Scheduling meetings and rehearsals
Pre- and post-production proficiency
Social media
Timeline
Business Executive
Smart Five Revolution SDN BHD
06.2020 - 12.2020
Band Leader
Mining Bar
03.2018 - 03.2019
Music Teacher
Clay Music Centre
01.2017 - Current
Administration Assistant
MYBIZCITI SDN BHD
01.2016 - 01.2017
Diploma of Audio Engineering - Audio Engineering
SAE Institute
03.2015 - 03.2016
Cashier
The Toast
01.2015 - 12.2016
No Degree - Highschool
Calvary Academy
01.2009 - 12.2014