JAYA PRABHA ERINAIDU

Act as an advisor to both sides before each interaction and help do an evaluation post one.

Hiring for IT roles only: Security Engineers, Security Architects, Data Architects, Business Analyst, Business Analyst (back end analyst), Pega Developers, ServiceNow Developers, Front-End Developer, Android Developer, Salesforce Developer, DevOps Engineer, Infrastructure Engineers, Reliability EngineersData Change Analyst, Data Analyst, MSTR Developer, Java Developers, SAP Manager.

• Recruiting, scheduling meetings and following-up on actionable points, etc
• Provide guidance on compensation & terms and help negotiate a fair compensation & terms at the time of the job offer
• Conducted thorough reference checks
• Researched the job market using various tools including social media, websites and attending seminars
• Connected with employers via social media, networking, cold calling, outreach and personal meetings and assisted them with their hiring needs in all sectors
• Provide after placement support to employers and candidates

• Using social media to advertise positions, attract candidates and build relationships with candidates and employers, such as online social networking, traditional networking, cold calling and referrals
• Drive the hiring process; actively engage with managers, provide ongoing status of requisitions, advise and influence managers throughout the hiring process, and close requisitions in a timely manner
• Headhunting - identifying and approaching suitable candidates who may already be in work by using candidate databases to find the right person for the client’s vacancy
• Receiving and reviewing applications, managing interviews and creating a shortlist of candidates
• Requesting references and checking the suitability of applicants before submitting their details to the client
• Briefing the candidate about the responsibilities, salary and benefits of the job in question
• Informing candidates about the results of their interviews
• Negotiating pay and salary rates and finalising arrangements between with candidates
• Offering advice to candidates on pay rates, training and career progression.

• Involved in the full recruitment lifestyle process from sourcing and selection to reference checking and hiring
• Experience in handling IT & Manufacturing recruitment with the ability to source potential candidates from various channels
• Able to work collaboratively within the Resourcing team to build and ensure continuous improvement in recruitment practices and processes
• Building and maintaining a database of contractors including cost centres and cross charges and etc
• Independent and capable of working under minimum guidance on recruitment services.

• Sales Activities : Making canvass calls and carry out mail shot activities, deal with speculative calls, aftercare and service calls, client visits – new and service – identify and follow up business leads, write and place advertisements on website and in contact with job centres and colleges.

• Client Management: Serve clients, identify their needs and provide feedback on success of filling jobs, qualify job specification / salary information and record accurate and comprehensive job description – check info / client requirements in line with key processes and legislation, gather info on client – decision maker and no of employees, network internally and externally with clients, benchmark for clients – salary, availability, candidate pool, industry activites

• Candidate Management: Candidate control – keep in regular contact to review progress and performance, pre-screen candidates before their interview for suitability and conduct interviews, coach candidates on interview skills / skills testing, manage temp availability to meet client needs, spec CVs / Market candidates, Search / Shortlist CVs in line with job order request, Ensure CVs are of a specific standard and reflective of client requests, provide information to candidates on clients and job specifications for permanent jobs.

• Other: Administration duties including; identification and verification of qualifications, dealing with timesheets, raise permanent invoices and reference checking, capture info / calls / bookings correctly, update and maintain client and candidate information database and adhere to personal rules, carry out work instructions in line with Key Processes and QMS and any other duties as required

• Providing administrative support and related matters
• Responsible in managing and monitoring HR Lead
• Managing company’s local & international projects by preparing monthly Mandays tracker up to date
• Updating employees’ e-hour on their working projects using MS.Excel& MS.Word
• Responsible for overall coordination of the training activities with HRDF, Mdec and other supportive organization
• Managing and support the integration of new joiners by providing company policies and procedures documentation
• Monitoring selection process and responsible for full spectrum of recruitment
• Liaise with other departmental managers and supervisors on various human resources issues
• Manage and design the annual performance appraisal and promotion appraisal
• Assisting Operations Director on issuing PO to vendor, implementing on operational of HR Department
• Facilitate good communication among different level of staffs.

• Communicate with Ncr helpdesk / customers via phone, email and escalations to resolve all enquiries of atm machine banks
• Arrange appointments with customer for engineer to attend at times required which may also be outside the normal working hours, when needed within the Control Tower processes
• Take responsibility, ensure & coordinate work orders to be done within SLA
• To sort out parts ordered for engineers with logistics
• TO order parts & ensure complete processes done with the booking requirements & monitor & maintain the process consistently on LOM (Logistics Order Management)
• To perform additional duties such as 24 x 7 remote standby, proactive system monitoring or on-site customer support, when needs arise
• Coordinate and ensure all engineers under my supervision to complete their jobs within SLA given Servicing highly vital Customer which is ASB (Bank of New Zealand, everything needs to be ensuring to run smoothly by liaising with engineers, logistics and customer as well
• Service Coordination’s only to be applied in Australia and New Zealand countries as solving all the problem or fault with the atm machine banks
• Update the customers of the status and priority of call with efficient result and feedback from the fault
• Escalations and ordering parts with Logistics to ensure the SLA to reach on the ETA (Estimated Time Arrival)
• Recognized as creative and practical problem solver