Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
Generic
Jay Kandasamy

Jay Kandasamy

Quality Manager
Penang,Relau

Summary

  • I have successfully assisted multiple Tier 1 and Tier 2 multinational companies in developing and implementing quality strategies, driving continuous improvement through innovation and efficiency in quality assurance.
  • With over 28 years of experience, I have brought expertise in managing and leading teams across diverse quality sectors, including automotive, semiconductor, and box build industries.
  • Possess a clear and logical approach to problem-solving, coupled with a hands-on attitude to address issues and ensure effective resolution.
  • I am a certified Lead Auditor (TS16949), I am highly skilled in utilizing various quality tools and methodologies to enhance process efficiency.

Diligent Quality Manager with solid background in quality management and history of implementing effective process improvements. Successfully led teams to enhance product quality and ensure compliance with industry standards. Demonstrated expertise in problem-solving and continuous improvement methodologies.

Overview

31
31
years of professional experience
2020
2020
years of post-secondary education
8
8
Certifications
4
4
Languages

Work History

Quality Manager

Advanced Energy
04.2024 - Current
  • Perform thorough validation (process corner study) on the newly developed process.
  • Support the activities associated with new or changed part qualification and the associated updating of the quality control requirements.
  • Review and analyze internal indicators and drive for improvement.
  • Monthly quality report and KPI review with management teams and work on a program related test/measurement equipment is used properly, calibrated, variation study in terms of MSA, and maintained, including 'red rabbits' for Poka Yoke verification.
  • Responsible for the approval and maintenance of quality documentation on behalf of the plant quality leader as part of a cross functional team for the production line/cell such as control plans, work instructions, boundary samples, rework/inspection instructions, etc.
  • Ensures compliance to the containment, rework, and inspection processes for non-conforming product and ensures timely disposition.
  • Quality lead on problem solving team and for Fast Response System. Responsible for driving the problem-solving process, including tool use, confirming 8D content, and meeting customer and/or internal response time requirements.
  • Perform process capability studies on existing processes. Review and analyze results.
  • Participate in the modification of Failure Mode and Effects Analysis (FMEA).
  • Responsible for the inspection/audit process and the output of the inspections/audits.
  • Authority and the responsibility to stop any process or product delivery in case of a non-conformance of customer expectations, safety, or environmental risks.
  • Reduce OQA and IPQC rejection rate 5% to 0.01%
  • Implemented SPC with predisys monitoring system.
  • Reduction Customer Incident without recurring.
  • CTQ implementation and integrated with e-trace system.
  • Implementation of PFMEA, GR&R and Control Plan.

OSAT - Supplier Quality Manager - semiconductor

LEM International
01.2019 - 04.2024
  • Lead OSAT to strive for continuous quality improvement.
  • Ensured the promotion of awareness of customer requirements throughout the organization.
  • Oversee and plan for quality department growth.
  • Monthly quality report and KPI review with management teams.
  • Monitor quality KPI and work on the program to improve quality.
  • Understand customer needs and requirements to develop effective quality control processes and manage NPI.
  • Oversee all product development procedures to identify deviations from quality standards.
  • Coordinate internal QDN review and lot disposition.
  • Coordinate 8D review, action implementation, validation, and verification.
  • Handle customer returns for failure analysis.
  • Handle customer RMA returned.
  • Coordinate customer requirements and implementation.
  • Coordinate customer audit, visit, and internal audit.
  • Coordinate NPI-related quality issues.
  • Monitor QA engineer and technician knowledge and conduct refresher training internal or coordinate external training.
  • Coordinate and drive operations groups up for line compliance, in-process products, and outgoing product quality improvement.
  • Develop and maintain relevant quality metrics for the organization.
  • Support new product introduction and qualification.
  • Plan and conduct regular internal audits to ensure system and process compliance.
  • Managing customer/end customer`s audit and following the action items until closure.
  • Customer complaints & quality feedback by enduring detailed/timely 8D report.
  • Submission, containment, corrective, and preventive action.
  • Change Control and other Quality System Initiative.
  • Gaps via process audit with minimum findings from Customer.
  • Implementing managing maverick lot disposition within the target line.
  • Integrated quality of Automotive Standard.
  • Introduce IMDS.
  • CPK maintains and sustains.
  • Safe Launch for new product.

Senior Plant Quality Head - Automotive

CascoAuto@Amphenol Batam, Indonesia
01.2015 - 12.2019
  • Managing overall Quality spectrum of two plants, SQE, CM, In process, customer, and QMS.
  • Responsible for providing quality-oriented leadership in achieving org. the quality objective with adequate planning, organizing, developing, integrating, and meeting KPI.
  • Responsible for overseeing all quality customer, supplier, Subcon, and internal assessments and COPQ.
  • Ensured the promotion of awareness of customer requirements throughout the organization.
  • Driving the cross-functional team to deliver continual improvement activities for internal process deliverables.
  • Oversee career development of all QE personnel through the area leadership and ensure smooth succession plans for all key department positions.
  • Comply and follow all procedures within the company security policy - IATF, ISO900, ISO14001 & ESD 2.0.
  • Ensures suppliers continue to develop and implement best practices that emphasize defect prevention, reduction in variation, and continuous improvement.
  • Work closely with R&D, Reliability, and manufacturing teams to ensure new products meet high volume production capability according to APQP requirements and PPAP submission.
  • Advise top management with strategic decisions regarding timely and effective communication with customers.
  • Achieved turnaround time for OEM Automotive customer incidents with persistent results.
  • Achieved Q1 award from Ford CEO standout meeting globally.
  • Excellent leadership capabilities in managing and inspiring effective solutions for all quality issues with multi-tasking to meet tight deadlines.
  • Implemented BIQS as per General Motors Customers requirements in the production.
  • Eliminated 100% inspection station with effective preventive action and saved USD10k per month.
  • Implement ZD program for in-house and Supplier with significant results.
  • Maintained and achieved OEM Customer Score Card above the target.

Quality Manager- Automotive

Philips Lumileds Semiconductor Malaysia
01.2010 - 01.2015
  • Determining, negotiating, and agreeing on in-house quality procedures, standards, and specifications, assessing customer requirements, and ensuring that these are met.
  • Work closely with R&D, Reliability, and manufacturing teams to ensure new products meet high-volume production capability according to APQP requirements.
  • Manage quality assurance division requirements, procedures, and plans in the procurement of necessary engineering tools or testing equipment for quality control.
  • Ensure KPIs are met by working to the overall plan, including management of reporting.
  • Oversee career development of all QE personnel through the area leadership and ensure smooth succession plans for all key department positions.
  • Assist the submission of PPAP for customer approval with ISIR, GR&R, SPC, FMEA, DRBFM, MSA, etc.
  • To work and liaise closely with Engineering, Production, and Sales departments to meet the Customer's requirements and specifications.
  • Monitor and advise on the performance of the quality management system, OQA, ongoing reliability (ORT, RMP), and to out of control and report on performance, measuring against set standards.
  • Establish a Safe Launch Program and monitor all the Process CTQ with a zero defects mindset.
  • Oversee all audit activities for both internal and external customers.
  • Conduct Support lessons learned as appropriate for Customer satisfaction and business improvement-related issues.
  • Manage sub-con non-conformance activities; identify and drive process improvement, root cause analysis, and corrective action implementation.
  • Certificate of Recognition PPM from CEO Customer Returns Rate Led business unit.
  • Achieved turnaround time for customer incidents with persistent results.
  • Establish a firewall station and exit 3rd party screening house globally, saving USD1mio/per year.
  • Excellent leadership capabilities in managing and inspiring effective solutions for all quality issues.

Senior Supplier Quality Engineer

Robert Bosch (M) Sdn Bhd
03.2005 - 01.2010
  • Responsible for South East Asian Supplier.
  • Responsibility Prime Commodity: Metal stamping, Plastics and Aluminum die-casting.
  • Follow-up action pertaining containment and corrective action(as per 8D report).
  • Support/Coordinate/Lead New Supplier /Additional source qualification to address quality, volume, and cost requirements.
  • Review new supplier /manufacturing site qualification requests and provide recommendations based on supplier capability and past performance where applicable.
  • Work closely with the procurement and material planning team to feedback on failures to suppliers and establish a containment strategy in the interim period prior implementation of Permanent Corrective Actions(PCA) by suppliers.
  • Review the First Article Inspection (FAI) report as performed by IQA technicians and drive for improvement and resolution when failures are encountered.
  • Supplier audit and Follow-up audit PAL, VDA 6.3 and HSE.
  • Participate in Quarterly Business Reviews with suppliers and submit supplier’s quality health chart for the overall supplier rating process.
  • Supplier Development on quality issues for new and current suppliers to harmonize closer to customer requirements -8D reporting, FMEA, SPC control chart, etc.
  • Co-ordination New Project with Supplier(NPI).
  • Follow-up until closure (approval) stage of ISIR(PPAP).
  • Supports sourcing function with joint audit(with purchasers) to new suppliers.
  • Develop a New Supplier for APQP, ISIR, ATP, and PQA.
  • Train and Develop suppliers on 8D Reporting based on Bosch standards.
  • Develop Supplier according to QSB(Quality system Basic).
  • Reduce PPM target level as per company KPI Goal.
  • Achieve 8D Report timeline and follow-up and meet KPI Goal.
  • Generate Wetting Balance Test judgment criteria between Supplier and Customer.

Sr. Process Tape and Reel Engineer

AIC Semiconductor
03.2003 - 04.2005
  • Process Engineer in the execution of the SPC (Statistical process control) function to ensure products and processes comply with Quality requirements. (Testing Semiconductor Department).
  • Responsible to Improve Final Test & Tape and Reel Process Test yield, Mechanical Reject (DPPM), Taping Reject, and Packing.
  • Clear definition of responsibility including shift activities and authority to stop and correct quality issues (e.g. use of Automatic core tools such as SPC, FMEA, Control Plan, MSA, PDCA, SIPOC, DMAIC).
  • Identify non-conformance trends and develop and administer technical investigation and corrective action programs to resolve recurring quality problems. Involved actively in Failure Analysis Report (FAR) improvement plan that related to key parameter optimization & control by using the 8D method.
  • Conducting experiments on Tests and measurements throughout stages of production to determine process controls over variables such as material, method, equipment, environment, and operating personnel.
  • To handle the production line together with the Process Quality controller.
  • Responsible for New Production and Packing Materials Qualification and sourcing of New Materials to Secure Cost Reduction Targets.
  • Carry out Continuous Monitoring and Improvement of Yield & Formulates Action to Improve/Resolve Yield Related Problem.
  • Atmel Split lot Control.
  • Split Lot Control for Low Yield.
  • Control for combined mother lot & split lot.
  • Reduce Bend Lead reject.
  • Improve on Taping Quality (Leader/Trailer short; Carrier Tape Broken; Sealing problem, Marking Reject).

Process Tape & Reel Engineer

OSRAM Opto SEMICONDUCTOR Sdn Bhd
03.1998 - 03.2003
  • Pioneer batch actively involved in transferring new products from Infineon Malacca to Penang Osram.
  • Responsible for Improving Final Test & Tape and Reel Process Test yield, Mechanical Reject (DPPM), Taping Reject and Packing.
  • Perform Regular Verification/Audit for Quality System Compliance and Pre-audit for Customer Audit and TS16949 and ISO9002 based on SSA, Control Plan, FMEA, and 8D Report.
  • Conducting experiments on Tests and measurements throughout stages of production to determine process controls over variables such as material, method, equipment, environment, and operating personnel.
  • Carry out Continuous Monitoring and Improvement of Yield & Formulates Action to Improve/Resolve Yield Related Problem.
  • Initiate Investigation Reports (8D Report) to identify Root Causes and action to improve Product and Process Reliability and customer complaints.
  • Generate WI, Control Plan, FMEA, and Process Instruction for the testing department.
  • Improve on Taping Quality (Leader/Trailer short; Carrier Tape Broken; Sealing problem, Marking Reject; Cosmetic Reject.
  • Transfer new products with qualification for mass production.
  • Set up and implement SPC.

Process Engineer

Seagate Technology Sdn.Bhd
02.1994 - 03.1998
  • Identify and implement an effective Statistical Process control system to support the Development, Qualification, and on-going manufacturing of products to meet or exceed internal and external requirements.
  • Support and Drive Manufacturing Quality Measures/Improvements to enhance Product and process Quality.
  • Carry out Continuous Monitoring and Improvement of Yield & Formulates Action to Improve/Resolve Yield Related Problem.
  • To monitor loss for production line and identify the root cause.
  • To perform engineering evaluations for new products and existing products to enhance quality.
  • To assist the engineer in SPC analysis line improvement project, process troubleshooting, setup machine programming, and qualifying new machines.
  • To perform oven profiling, belt speed, troubleshooting, and oven programming.
  • To qualify new operators after transfer to the Production Line from the Training department.
  • Yearly Certified Trainer from the Training department.
  • Responsible for New Material, Process Parameter Evaluation, and qualification.
  • Conducting experiments on Tests and measurements throughout stages of production to determine process controls over variables such as material, method, equipment, environment, and operating personnel.
  • Bar Lap Yield improvement from 88% to 90% for 30 series products.
  • Qualified Laser measurement for Glue-Line process.
  • Convert bar mount process to flat mount process.
  • Improve the Alignment process to reduce rejects due to alignment issues.

Education

Master of Business Studies/Administration/Management - Management

University Business International School

Bachelor of Engineering - Electrical/Electronic

Wales

Skills

Certification

VDA 6.3 Process Audit, Omnex, 04/01/18, Current

Accomplishments

  • Supervised team of 12 staff members.
  • Achieved Q1 Ford Award.
  • Achieved Customer Complaints through effectively helping with Fire Wall activity.
  • Documented and resolved internal quality which led to reduce internal scrap.
  • Safe Launch for NPI products.
  • Achieved turnaround time for OEM Automotive customer incidents with persistent results.
  • Implemented BIQS as per General Motors Customers requirements in the production.
  • Maintained and achieved OEM Customer Score Card above the target.

Timeline

Quality Manager

Advanced Energy
04.2024 - Current

OSAT - Supplier Quality Manager - semiconductor

LEM International
01.2019 - 04.2024

Senior Plant Quality Head - Automotive

CascoAuto@Amphenol Batam, Indonesia
01.2015 - 12.2019

Quality Manager- Automotive

Philips Lumileds Semiconductor Malaysia
01.2010 - 01.2015

Senior Supplier Quality Engineer

Robert Bosch (M) Sdn Bhd
03.2005 - 01.2010

Sr. Process Tape and Reel Engineer

AIC Semiconductor
03.2003 - 04.2005

Process Tape & Reel Engineer

OSRAM Opto SEMICONDUCTOR Sdn Bhd
03.1998 - 03.2003

Process Engineer

Seagate Technology Sdn.Bhd
02.1994 - 03.1998

Bachelor of Engineering - Electrical/Electronic

Wales

Master of Business Studies/Administration/Management - Management

University Business International School

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Jay KandasamyQuality Manager