Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
12
12
years of professional experience
4
4
years of post-secondary education
Work History
Assistant Manager - Administration, International Student Recruitment
UNIVERSITY OF CYBERJAYA (UOC)
08.2019 - Current
Student Recruitment Report - ensure all the sales reports are being updated promptly all the time
Finance & Procurement - Manage payments related to Student Recruitment Department
Staff Travel Coordination - assist the student recruitment staff in booking the flights, accommodations, and transportation
Budget Monitoring - ensure the department's expenditures are well updated all the time
Compliance - ensure all the SOPs related to the SRD team comply with the university policy
Fees & Scholarships - ensure the updated fees and scholarships are filed properly
Appointment Scheduling - assist the recruitment heads in scheduling appointments and meetings. Manage the recruitment heads calendar
Managed senior-level personnel working in marketing and sales capacities.
Established team priorities, maintained schedules, and monitored performance.
Training & Onboarding of new staff
Documentation and Agreements – prepare, manage sales related documentation, including agency agreements, memos, and invoices for payment purposes. Also, ensure that all necessary paperwork is completed and filed properly
Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
Facilitated clear communication between employees and upper management through regular meetings and updates.
Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
Developed strong working relationships with staff, fostering a positive work environment.
Managed inventory levels to minimize stockouts while reducing overhead costs.
Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
Administrative Executive, International Student Recruitment
ASIA METROPOLITAN UNIVERSITY (AMU)
01.2019 - 07.2019
Implemented document management system that streamlined filing processes and facilitated easy retrieval of information.
Managed high-level executive calendars, prioritizing appointments and meetings to optimize time management.
Streamlined office procedures by implementing efficient systems and tools, resulting in improved workflow.
Oversaw inventory management, maintaining optimal supply levels while minimizing waste and unnecessary expenses.
Handled confidential information with utmost discretion, ensuring sensitive data was protected from unauthorized access.
Maintained protocol throughout routine work days and special events.
Created and updated records and files to maintain document compliance.
Answered a high volume of phone calls and email inquiries.
Worked with senior management to initiate new projects and assist in various processes.
Took notes and dictated at meetings.
Administrative Executive, International Student recruitment
MAHSA UNIVERSITY
04.2015 - 12.2018
To update and maintain all international students’ files
To handle international students and local students recruited
To follow up with faculties on the documents required for the files
To check on international student’s visa application documents
To check on international student’s fee payment
To check on international student’s fee passport collection
To assist the management when the need arises
To prepare the KDN quarterly report
Marketing Assistant
ALAM KOSMO SDN BHD
01.2015 - 03.2015
Planning and implementing marketing activities and managing customers relationships
Logging and progressing all new leads / potential sales inquiries
Making calls and handling inquiries from potential customers
Responsible for the preparation of quotes for customer
Cover general clerical tasks
Any other duties assigned by the company.
Marketing Cum Shipping
BE WOOD CRAFT SDN BHD
08.2014 - 01.2015
Planning and implementing marketing activities and managing customers relationships
Logging and progressing all new leads / potential sales inquiries
Making sales calls and handling inquiries from potential customers
Implementing production, productivity, quality and customer service standards, resolving problems and recommending selling prices
Responsible for the preparation of quotes for customer, which will involve examining products or materials to estimate quantities, weight and type of container required
Preparation of invoices, ensuring shipping cost are calculated accurately and passed to customers
Negotiate rates with suppliers such as carriers and insurance companies, ensuring the required profit margins as directed by the company are achieved.
Admin/ Payroll Assistant
MSS ASIA LOGISTIC SDN BHD
07.2013 - 03.2014
Provide general administrative support including but not limited to phones, distributing mails and preparing expenses report
Maintain the security of confidential information
Maintaining business/ customer contact database, corporate file and business plans
Managing the day-to-day operations of office
Timely recording of staff overtime and leave approvals before the month end payroll calculation
Cover general clerical tasks
Any other duties assigned by the company.
Admin/ Payroll Assistant
RI DONG CORPORATION PTE LTD
05.2012 - 11.2012
Ensured timely payment of employee wages by consistently meeting deadlines for payroll processing.
Assisted new hires with completing required forms for accurate setup in the payroll system from their first day onward.
Maintained accurate records of employee hours, overtime, and leave balances for precise payroll calculations.
Collaborated with HR to resolve discrepancies and process updates related to employee benefits, deductions, and personal information changes.
Maintained strict confidentiality of sensitive information while handling employee records and processing payments.
Reduced errors in payroll calculations through thorough review and reconciliation procedures.
Maintained payroll information by calculating, collecting, and entering data.
Processed new hire paperwork and documents.
Processed timecards and payroll data for the team of employees.
Tracked employee vacation, sick, and personal time.
Supported management with ad-hoc reports on employee compensation trends, assisting in strategic decision-making processes.
Education
Bachelor of Business Administrative (Hons) -
Universiti Utara Malaysia
08.2008 - 05.2011
Sijil Pelajaran Tinggi Malaysia (STPM) - undefined
SMK Taman Kluang Barat
08.2006 - 05.2007
Sijil Pelajaran Malaysia (SPM) - undefined
SMK Taman Kluang Barat
01.2005 - undefined
Skills
Task Delegation
undefined
Career Experience
08/2019, Present, UNIVERSITY OF CYBERJAYA (UOC), Assistant Manager - Administration, International Student Recruitment, To handle international students., Preparing reports and filing documents., Handling department budget /Office Reporting., Organizing Travels., Scheduling Meetings /Appointments., Managing Inventory of marketing collateral.
01/2019, 07/2019, ASIA METROPOLITAN UNIVERSITY (AMU), Administrative Executive, International Student Recruitment, To update and maintain all international students’ files., To handle international students and local students recruited., Preparing reports and filing documents.
04/2015, 12/2018, MAHSA UNIVERSITY, Administrative Executive, International Student recruitment, To update and maintain all international students’ files., To handle international students and local students recruited., To follow up with faculties on the documents required for the files., To check on international student’s visa application documents., To check on international student’s fee payment., To check on international student’s fee passport collection., To assist the management when the need arises., To prepare the KDN quarterly report., To assist MURC’s in administrative work.
01/2015, 03/2015, ALAM KOSMO SDN BHD, Marketing Assistant, Planning and implementing marketing activities and managing customers relationship., Logging and progressing all new leads / potential sales inquiries., Making calls and handling inquiries from potential customers., Responsible for the preparation of quotes for customer., Cover general clerical tasks., Any other duties assigned by the company.
08/2014, 01/2015, BE WOOD CRAFT SDN BHD, Marketing Cum Shipping, Planning and implementing marketing activities and managing customers relationship., Logging and progressing all new leads / potential sales inquiries., Making sales calls and handling inquiries from potential customers., Implementing production, productivity, quality and customer service standards, resolving problems and recommending selling prices., Responsible for the preparation of quotes for customer, which will involve examining products or materials to estimate quantities or weight and type of container required., Preparation of invoices ensuring shipping cost are calculated accurately and passed to customers., Negotiate rates with suppliers such as carriers and insurance companies ensuring the required profit margins as directed by the company are achieved.
07/2013, 03/2014, MSS ASIA LOGISTIC SDN BHD, Admin/ Payroll Assistant, Provide general administrative support including but not limited to phones, distributing mails and preparing expenses report., Maintain the security of confidential information., Maintaining business/ customer contact database, corporate file and business plans., Managing the day-to-day operations of office., Timely recording of staff overtime and leave approvals before the month end payroll calculation., Cover general clerical tasks., Any other duties assigned by the company.
05/2012, 11/2012, RI DONG CORPORATION PTE LTD, Admin/ Payroll Assistant, Handle full spectrum of Payroll processing such as calculating salary, allowance, overtime, EPF, SOCSO and Income Tax., Process monthly payroll and statutory payment in a timely manner., Assist in a compilation of documentation for monthly payroll., Maintain staff records, filling system and updated employee database.
Personal Information
Marital Status: Married
Timeline
Assistant Manager - Administration, International Student Recruitment
UNIVERSITY OF CYBERJAYA (UOC)
08.2019 - Current
Administrative Executive, International Student Recruitment
ASIA METROPOLITAN UNIVERSITY (AMU)
01.2019 - 07.2019
Administrative Executive, International Student recruitment
MAHSA UNIVERSITY
04.2015 - 12.2018
Marketing Assistant
ALAM KOSMO SDN BHD
01.2015 - 03.2015
Marketing Cum Shipping
BE WOOD CRAFT SDN BHD
08.2014 - 01.2015
Admin/ Payroll Assistant
MSS ASIA LOGISTIC SDN BHD
07.2013 - 03.2014
Admin/ Payroll Assistant
RI DONG CORPORATION PTE LTD
05.2012 - 11.2012
Bachelor of Business Administrative (Hons) -
Universiti Utara Malaysia
08.2008 - 05.2011
Sijil Pelajaran Tinggi Malaysia (STPM) - undefined
SMK Taman Kluang Barat
08.2006 - 05.2007
Sijil Pelajaran Malaysia (SPM) - undefined
SMK Taman Kluang Barat
01.2005 - undefined
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