
Accomplished Associate Director of Operations at Tigers Global Logistic (M) Sdn Bhd, adept in strategic budget management and fostering strong partner relationships, achieving significant cost savings. Expert in operational excellence and executive leadership, I spearheaded initiatives that enhanced productivity and workforce morale, driving substantial organizational growth without compromising quality or service standards. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
1973 - 1977
:
High School Setapak, Kuala Lumpur
1978 -1979
:
Trans Air Sea Services (Air Cargo Practices)
1982 - 1990
:
Malaysian Airlines (Dangerous Goods Handling, Packaging & Documentation Course)
1991-PT Distant Studies
:
Institute Herbert Gan, Ipoh (Diploma in Import & Export)
2001 - 2002.
:
SAP Core Team Implementation, Thailand
2001-2002.
:
H&S Auditor Program - China, Shanghai
2007 - (3mths)
:
Management Fundamental 1 - Hong Kong
April 2010-April 2011
:
University Technology Malaysia (Executive Diploma in Logistic & Supply Chain Management)
Self-Development
:
- Process Excellence - Standard of Leadership / Lean
Training/Workshop
Award
- Liaising with forwarding agents (sea & air) for
Clearance and delivery
- Supply Chain & Procurement
- Warehouse Operation, Inventory, JIT Production Support
- VSM - Value Stream Mapping Program (Cost Saving.
Lean, Process Improvement)
- CAPA - Corrective Action & Preventive Action Program
- GMP - Good Manufacturing Practice Program (Raw Material, Packaging & Finish Goods)
- GSP - Good Storage Practice (Raw Material, Packaging & Finish Goods)
- Qualified GMP auditor
- H&S Audit Program - China, Shanghai
- Management Fundamental 1 - Hong Kong
- Heijunka Program
- 4 Block Program
- CIP Work Shop & Program
- Gemba Program
- 7 Habits of Highly Effective People
- NIOSH - Ergonomics
- MRP II Project Team
- Internal Environment Management Systems Auditor
- Management Development Program - Myers Briggs Type Indicator
- Internal Audit Training
- 5S Concepts & Implementation
- ECR Awareness Program
- Project Management - Kepner Tregoe
- Hazardous Spill Response Training
- IRA Annual Stock Count - Malaysia & Singapore
Operational Excellence
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: Dec-Sep: 2016-2018- Operation Director
:Dec 2015 - 2016 -Tigers Global Logistic (M) Sdn Bhd Head of Department
: Tigers Global Logistic (M) Sdn.Bhd (1054609-K) Logistic Consultant
:Jan 2013 – 2014. Rightway Elite Sdn.Bhd.
Logistic, Supply Chain , 3PL &
Warehouse & Distribution Senior Manager Johor Baru.
November 2012
RETRENCHED
Johnson & Johnson (Asia Pacific)
Outsource Of Warehouse to 3PL (Third Party Logistic).
Logistic, Supply Chain,3PL Warehouse & Distribution Senior Manager
Manpower Reduction Exercise.
Jan 2011 - Apr 2012
:
Johnson & Johnson (Malaysia)
Senior J&J Warehouse Manager & 3PL Warehouse
Manager
Job Specifications
- Leading Special Project for Johnson & Johnson Plant & Improvement
- Overall in Charge of Export Operation
- RDC (Regional Distribution Centre)
- Daily Material Support to Production (Raw Mat)
- SAP update for Raw Material and Export
- CIP Lead for Cost Saving
- VSM - Value Stream Mapping Lead For 3PL
- Annual Stock Count Lead for Export Finish Goods & Raw Material
- Manpower Management
- Cold Room
Jan 2010 - Dec 2010 : Johnson & Johnson (Malaysia)
Production Support Manager Job Specifications- Daily Material Support to Production (Raw Mat, Packing & Finish Goods)
- FG Output from Production to 3PL (Ceva Logistic)
- Monitoring of Space Availability for both JJM Plant & Ceva Logistic
- Export & Block Stock Monitoring for 3pl (Ceva Logistic)
- SAP update for Raw Material vs. Supplier Description - Lead
- CIP - Warehouse Mini Projects on Cost Saving - Lead
- RF Scanner Project- Lead
2001 - 2009 : Johnson & Johnson (Malaysia) Warehouse Manager
Job Specifications- SME - Subject Matter Expert - SAP ( IM/WM)
- Networking on Inventory - Stock Status with Thailand, Singapore, Indonesia, Philippines & India
- CIP - Warehouse Mini Projects on Cost Saving
- Six Sigma - Member of the Green Belt Team
- Kanban System Leader
- 5S Leader & Auditor
- Heijunka - Implementer & Lead
- H &S Coordinator
- Qualified Fire Marshal
- Spill Control Coordinator
- Cost Saving on Packaging, Wooden Pallets, Slip Sheet, Edge Protector & Plastic Pallets
- CIP - Labour Cost Saving
- VSM - Value Stream Mapping Core TeamMember
- OSI - Operator Self Inspection Qualified Team Member (Raw Material & Finish Goods)
- OEE - Overall Equipment Efficiency Team Lead For Warehouse
- SRTS- Project Scope Lead
- Lean Core TeamMember
- Execute New Project Foe Warehouse (Process Flow)
- 3PL - Handling of 3PL Logistic - Coordination & Arrangement of day to day Operation (Export)
- Satellite Warehouse - Coordination & Arrangement of daily Raw Material Supply to Production
- KPI's - Transport, Warehouse Budget, Overtime, Space, Inventory, GMP, H&S & Mini Project
- Warehouse Congestion, On time Delivery, Stock Ageing Monitoring and Best In Class Warehouse
- Office maintenance
- Purchasing supplies
- Supervision of staff - organize and schedule tasks
- LIFR - Line Item Fill Rate
- OFR - Order Fill Rate
1999 - 2001 : Johnson & Johnson (Malaysia) Warehouse Associates ManagerJob specifications- Reporting to the Operation Manager
- Daily Morning Meeting (On daily issues & problem solving with entirely warehouse staff)
- System Application - 1999 - 2000 - TAROT & BPCS
- System Application - 2001 - Implementation of SAP
- SME - SAP (IM/WM) Lead for Raw Material & F/Gds
- Internal Auditor of GMP & GSP
- Internal Auditor of Safety, Health & Environment
- Raw& Pack - 98% / Finish Goods - 100%
- Liaising with forwarding agents (sea & air) for clearance and delivery of imports and exports
- Handling of 3rd Party Manufacturing
- Responsible for Plan Attainment Achievement 100% on supply from Warehouse - Raw & Pack
- Inventory Management – In House & 3PL.
1997 - 1999 : Johnson & Johnson (Malaysia) Warehouse Executive
Job specifications- Reporting to Warehouse Manager
- Fully Responsible for Raw Material & Finish Goods
- System Application - TAROT & BPCS
- Raw Material Incoming, IRA, Cycle Count, Stock
Ageing Report & Scrapping of SLOBS
- Finish Goods, IRA, Cycle Count, Stock Ageing Report & Discrepancy
- Raw & Pack - 98% / Finish Goods - 100%
- Liaising with forwarding agents (sea & air) for clearance and delivery
- Annual Stock Count Coordination with Finance, External Auditors (PWH), Purchasing & Production
- Recording and Updating Files
- Administration & Personal
- Customers Services both Local & Export
- Local/Outstation and Export at JJM Plant - Pick, Pack & Deliver
- KPI - IRA, On Time Delivery
- General Affairs of the Office
1990 - 1996 : Nora Freight Services Subang Airport Export Assistant ManagerJob Specifications- Reporting to the GM / Director
- Administration Export & Import Operation
- System Application - EDI, Customs Declaration Data Entry System - C1, C2 & C8
- Booking of Space for Cargo (Domestic & International)
- Negotiation of space rate with Airlines (Cargo Rates & Airway Bills)
- Temporary Bond Shipment, Exhibition Shipment & Drawback shipment
- Customer Services & Update Status of Cargo
- Maintain shipping Account
- Sales Report & Monthly Closing
- Maintaining the day to day operations
1982- 1989 : OAS Freight Forwarders, Subang Airport Export & Import ExecutiveJob specifications- Report to the Operation Manager
- Custom's Clearance (C1- Import , C8- Transshipment's & C2 - Export)
- Handling of DGR cargo
- Handling of Firearms
- Handling of "Live Animals"
- Booking of Space for Cargo (Domestic & International)
- Sea Freight Packing
- Customer Services & Update Status ofCargo
- Maintain shipping Account
- Sales Report & Monthly Closing
- Maintaining the day to day operations
Software : MS Word/MS Excel/MS PowerPoint/Emails
Equipment : Fax/Telex/Photostat machine/Duplicating machine/Binder Personal Skills : - Good Interpersonal Skills
- Excellent Customer Relations
- Good Communication skills
- Excellent Leadership Qualities
· School athletic captain
· District & state runner
· TPCA hockey player
· Selangor state selection (Hockey)