Summary
Overview
Work history
Education
Skills
Languages
References
Courses
Career History
Certification
Timeline
Generic
Jason Tan

Jason Tan

Shah Alam,Malaysia

Summary

Dynamic professional with a strong foundation in teamwork, adaptability, and communication skills. Demonstrates exceptional leadership and strategic planning abilities, supported by a certification in Train the Trainer by JPK. Adept at analytical thinking, critical problem solving, and fostering collaborative environments. Career goals include leveraging these competencies to drive organizational success and innovation.


Resourceful for FMCG products sourcing for better cost and sustainable supply. Vast experience in multiple format of Retailer, such as

Hypermarket (Giant Hypermarket)

Premium Supermarket (AEON)

Supermarket (Hero Market)

Local Supermarket Chain (Tunas Manja)

Mini Market Chain (GT Mart)

Convenience Store (Mynews)

Overview

9
9
years of professional experience
4
4
years of post-secondary education
1
1
Certification

Work history

Retail Consultant

Mynews Group
Petaling Jaya, Selangor
02.2025 - Current

1. Review Merchandising Structure and Enhance the team collaborations

2. Revise key strategy to improve margin both Front and Back End

3. Build new costing structure via multiple sources

4. Oversee Mini Market business unit as divisions for essential business unit

5. Combination between all business unit into a formidable team, function at high level of negotiation process

Head of operations

GT Mart
Klang, Selangor
08.2024 - 01.2025
  • Formulated strategic plans, driving company growth and expansion.
  • Prioritised client satisfaction through the delivery of high-quality services.
  • Maintained high standards of service by implementing quality control procedures.
  • Coordinated cross-departmental initiatives to achieve overall business objectives.
  • Implemented risk management plans, securing company assets.
  • Introduced cost-saving measures to reduce overheads.
  • Improved workflow efficiency for enhanced productivity.
  • Achieved team collaboration with regular staff meetings and feedback loops.
  • Directed daily operations, ensuring smooth business continuity.

Head of Retail

Tunas Manja Group Sdn Bhd
Kuantan
09.2023 - 07.2024
  • Trained and managed a team of retail sales associates to achieve high customer service ratings and successfully meet sales targets
  • Create Comprehensive Trading Term for better Benefic through negotiation, improve Mix Margin
  • Managing Annual Turn over of 1 Billion, with 109 outlets in place
  • Also in charge of daily operations by creating SOP and Policy in order to have smooth daily operations
  • Managing Daily Sales, Customer Service, Inventory Control

Senior Merchandising Manager

Hero Hypermarket Sdn Bhd
Kuala Lumpur
08.2022 - 08.2023
  • Handling Essensial Food Category, Non-Food Grocery, Online Platform, General Merchandise Products
  • Basic Task - Range Assortment Plan, Business Analysis, Mix Margin Management, Buying Income Improvement
  • Growth Scan Margin by 2% over the years, Increase Buying Income 75%, despite sales growthonly 15%
  • Market Research for Assortment Plan, Sales per-capacity, Productivity with Space Management

Special Project Officer, CEO Office

Ideal Company Sdn Bhd
Kuala Lumpur
02.2022 - 08.2022
  • Setup Grocery business for Online Platform. Create Business Development for own farming produce. Develop product sourcing channel, with stable supply and consistent cost.

Senior Operations Manager

Hero Supermarket
Kuala Lumpur
07.2021 - 01.2022
  • Managing entire Operational Matters for 33 store. Development SOP and daily supermarket operations flow. Manage Hero Market Online business development. Coordinating with Buying and Logistic Team to ensure minimum destruction of product supply

Group Senior Merchandising Manager

AEON Co (M) Sdn Bhd
Kuala Lumpur
08.2016 - 06.2021
  • Manage Category Development, such as Total Non-Food Division, Beer, Wine & Liquor, Importer Food. Holding 488 million yearly budget for sales.
  • Before this role, i was Store Manager at AEON Bandar Utama for 2 years.

Education

Bachelor Degree - Upper Class

University Malaya
Kuala Lumpur, Malaysia
04.1995 - 04.1999

Skills

  • Teamwork
  • Adaptability
  • Communication Skills
  • Ability to Work in a Team
  • Leadership
  • Communication
  • Analytical Thinking
  • Critical thinking and problem solving
  • Strategic Planning
  • Certified Train the Training by JPK

Languages

English
Fluent
Mandarin
Fluent
Bahasa Malaysia
Fluent
English
Advanced

References

References available upon request

Courses

  • Interpersonal Communication & Breakthrough, Dale Carnegie Institution, Singapore
  • April 2002 — June 2003

Career History

  • 1999 - Giant Hypermarket - Management Trainee
  • 2001 - Giant Hypermarket (Singapore) - Division Manager
  • 2006 - Giant Supermarket (M) - Store Manager
  • 2011 - AEON Co (M) - Store Manager
  • 2013 - SEGI Fresh - General Manager (Perishables)
  • 2014 - AEON Co (M) - Store Manager

Certification

Train the Trainer Certified by JPK

Timeline

Retail Consultant

Mynews Group
02.2025 - Current

Head of operations

GT Mart
08.2024 - 01.2025

Head of Retail

Tunas Manja Group Sdn Bhd
09.2023 - 07.2024

Senior Merchandising Manager

Hero Hypermarket Sdn Bhd
08.2022 - 08.2023

Special Project Officer, CEO Office

Ideal Company Sdn Bhd
02.2022 - 08.2022

Senior Operations Manager

Hero Supermarket
07.2021 - 01.2022

Group Senior Merchandising Manager

AEON Co (M) Sdn Bhd
08.2016 - 06.2021

Bachelor Degree - Upper Class

University Malaya
04.1995 - 04.1999
Jason Tan