Jason Chua Kok Soong
Business Development Manager
Kuching, Sarawak
Summary
Dynamic Business Development Manager with a proven track record at Maybank Berhad, excelling in relationship building and sales. Expert in crafting tailored solutions that drive client satisfaction and repeat business. Achieved consistent quota surpassing through strategic marketing initiatives and exceptional negotiation skills, enhancing the client base and fostering long-term partnerships.
Overview
19
19
years of professional experience
Work History
Business Development Manager, Commercial Banking
Maybank Berhad
05.2025 - Current
- Generated new business with marketing initiatives and strategic plans.
- Reached out to potential customers via telephone, email, and in-person inquiries.
- Negotiated and closed long-term agreements with new clients in assigned territory.
- Increased client base by identifying new business opportunities and cultivating strong relationships with key decisionmakers.
- Developed customized solutions for clients based on a deep understanding of their unique pain points, delivering exceptional value and driving repeat business.
- Consistently met or exceeded monthly quotas through diligent prospecting efforts, relentless follow-up activities, and expert negotiation skills.
Relationship Manager, Business Banking
Maybank Berhad
01.2022 - 04.2025
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Built and maintained relationships with new and existing clients while providing high level of expertise.
- Maintained knowledge on banking products and distribution to provide optimal service support.
- Communicated regularly with clients to understand needs, evaluate current product use and cross-sell new products.
- Achieved goals for sale of bank products and services and exceeded performance metrics for customer service.
Business Development Executive, SME Banking
Maybank Berhad
09.2012 - 12.2021
- Built strong relationships with clients, leading to increased customer satisfaction and repeat business.
- Communicated directly with customers and partners to build strong business networks and relationships.
- Developed customized solutions for clients, addressing their unique needs and helping them achieve their goals.
- Negotiated client contracts and agreements to cultivate profitable business transactions.
- Set and achieved company defined sales goals.
Account Officer, Business Centre Kuching
Maybank Berhad
08.2009 - 08.2012
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Built and maintained relationships with new and existing clients while providing high level of expertise.
- Maintained knowledge on banking products and distribution to provide optimal service support.
- Communicated regularly with clients to understand needs, evaluate current product use and cross-sell new products.
- Achieved goals for sale of bank products and services and exceeded performance metrics for customer service.
Loan Processing Officer
AEON Credit Service (M) Berhad
01.2008 - 07.2009
- Collaborated with underwriters to expedite loan approvals, ensuring a smooth application process for clients.
- Maintained strict compliance with industry regulations and company policies during all stages of the loan process.
- Completed thorough risk assessments for each application, mitigating potential losses for the company while maintaining high approval rates.
- Ensured accuracy in data entry by meticulously reviewing all documentation submitted by borrowers before submission for underwriting approval.
Personal Financial Executive
Price Solution Sdn Bhd
01.2007 - 12.2007
- Conducted thorough needs assessments for clients, offering tailored credit card solutions that met their unique financial requirements.
- Collaborated with team members to share best practices, resulting in a more cohesive and efficient salesforce.
- Organized promotional events targeting specific demographics, leading to increased brand awareness and sales opportunities.
- Increased credit card sales by effectively presenting product features and benefits to potential customers.
- Implemented effective time management strategies to maximize daily productivity and achieve sales goals consistently.
Education
Bachelor of Information Technology-Multimedia - Information Technology-Multimedia
Multimedia University Malaysia
Cyberjaya, Selangor, Malaysia07-2007
Skills
Business development
Relationship development
Relationship building
Decision-making
Sales and marketing
Customer service
Timeline
Business Development Manager, Commercial Banking
Maybank Berhad
05.2025 - Current
Relationship Manager, Business Banking
Maybank Berhad
01.2022 - 04.2025
Business Development Executive, SME Banking
Maybank Berhad
09.2012 - 12.2021
Account Officer, Business Centre Kuching
Maybank Berhad
08.2009 - 08.2012
Loan Processing Officer
AEON Credit Service (M) Berhad
01.2008 - 07.2009
Personal Financial Executive
Price Solution Sdn Bhd
01.2007 - 12.2007
Bachelor of Information Technology-Multimedia - Information Technology-Multimedia
Multimedia University Malaysia
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