Jaskiran Kaur
Enterprise Learning & Development Specialist
Kuala Lumpur
Summary
Result-driven enterprise learning and development professional of experienced in designing, implementing and managing comprehensive training programs to drive sales performance and enhance team productivity. Skilled in identifying training needs, developing engaging content and delivering impactful training sessions to diverse audiences. Passionate about empowering sales teams to achieve their full potential through continuous learning and development.
Overview
9
9
years of professional experience
2016
2016
years of post-secondary education
Work History
Enterprise Learning & Development Specialist
Maxis Broadband
11.2023 - Current
- Design, execute, and oversee comprehensive sales training curricula, covering onboarding, product experse, sales taccs, and interpersonal skills enhancement
- Create dynamic training content, utilizing diverse instructional design strategies for presentations, e-learning modules, and practical tools
- Lead engaging training sessions, workshops, and webinars, fostering an interactive and learner-centered environment
- Assess training program success via evaluations, surveys, and sales performance data, fine-tuning materials and teaching approaches based on stakeholder feedback
- Collaborate with HR, Marketing, and Product Development teams to ensure training programs are cohesive with wider company strategies
- Designed interactive workshops that fostered collaboration and active participation among team members for better knowledge retention.
- Conducted regular needs analysis surveys to gauge areas where additional support was required promoting continuous improvement in staff skills, knowledge, and abilities.
Sales Enablement & Planning Specialist
Maxis Broadband
07.2021 - 11.2023
- Strategically partner with sales leadership to drive revenue growth through the execution of targeted sales enablement strategies
- Craft and implement cutting-edge sales enablement programs, optimizing sales processes, and curating impacting sales content and playbooks
- Collaborated with cross-functional teams to develop strategic plans, ensuring alignment with overall business objectives.
- Empower enterprise sales teams with comprehensive training and support on sales tools, processes, and best practices to enhance lead generation and deal closure rates
- Develop and manage insightful sales dashboards, reports, and KPIs to monitor sales performance and communicate results to key stakeholders
- Act as a pivotal conduit between sales and marketing, fostering cross departmental collaboration and knowledge exchange
- Continuously update knowledge on sales enablement trends, best practices and technological advancements to maintain a competitive edge
- Managed stakeholder communication, fostering strong relationships between internal departments and external partners.
Head of Sales, APAC Market
Corporate World Intelligence (CWI)
04.2020 - 06.2021
- Led a high-performing sales team to consistently exceed quotas and achieve top rankings within the company.
- Spearheaded direct sales initiatives by engaging C-level executives from presgious firms including Tenaga Nasional, Axiata, Exim Bank, Maybank, and Prudenal BSN Takaful, accelerating the sales cycle and fostering key relationships
- Conducted in-depth research on client organizational structures to create a robust database, aligning product offerings with client needs and ensuring sustained satisfaction through meticulous post-event relationship management and feedback analysis
- Consistently generated 30-40% of personal sales revenue, demonstrating a strong individual contribution to the overall sales performance
- Swiftly transitioned to virtual Masterclass delivery, collaborating with management to address emerging market demands such as business continuity, boardroom challenges, and global leadership development
- Leveraged social media marketing, particularly LinkedIn, to expand professional networks across Southeast Asia and the Middle East, overcoming remote work barriers
- Played a pivotal role in strategic pricing discussions during the pandemic, ensuring program offerings remained competitive and financially viable amidst economic challenges
- Coordinated with vendors to evaluate and implement cloud-based video conferencing solutions, establishing participation protocols and guaranteeing exceptional virtual event experiences for customers
- Utilized social media for program marketing in SEA & ME
Sales team Leader
Management Events
06.2017 - 03.2020
- Spearhead the development of a robust, daily and weekly updated database of key decision-makers to accelerate the sales cycle
- Craft and execute strategic sales plans, ensuring the achievement of individual and team KPIs to exceed breakeven goals
- Maintain continuous dialogue with senior executives across public and private sectors to inform optimal decision-making
- Oversee operational logistics, from pre-event arrangements to on-site client engagement, fostering long-term customer loyalty
- Led sales strategy to exceed KPIs and surpass breakeven targets
Sales Executive
Fleming
08.2016 - 05.2017
- Rapidly ascended to Senior International Sales Executive, driving $12,500 in revenue within the first month of project inception
- Leveraged multilingual proficiency in four languages to enhance client engagement and refine sales presentations in a culturally diverse environment
- Fostered a culture of innovation and collaboration, utilizing advanced marketing acumen to develop strategies that generated $105,000 in total revenue by project completion
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Boosted sales revenue by cultivating strong client relationships and implementing effective sales strategies.
Education
Bachelor (Hons) - International Business and Marketing
Taylor's University
SelangorSkills
Onboarding programs
Timeline
Enterprise Learning & Development Specialist
Maxis Broadband
11.2023 - Current
Sales Enablement & Planning Specialist
Maxis Broadband
07.2021 - 11.2023
Head of Sales, APAC Market
Corporate World Intelligence (CWI)
04.2020 - 06.2021
Sales team Leader
Management Events
06.2017 - 03.2020
Sales Executive
Fleming
08.2016 - 05.2017
Bachelor (Hons) - International Business and Marketing
Taylor's University
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