Jarina Begam Abdul Jaleel

• Conducted candidate sourcing and matching for IBM opportunities across APJC and EMEA regions, demonstrating global recruitment expertise.
• Led and participated in Strategic Sourcing Briefing Calls to determine sprint commitments and devise sourcing strategies, showcasing strategic planning skills.
• Utilized insights from LinkedIn Talent Insights and SmashFly scorecard to inform data-driven decision-making, exceeding Key Performance Indicators (KPIs).
• Ensured a seamless and efficient recruitment experience by maintaining best practices and implementing industry-leading talent acquisition techniques.
• Developed and maintained robust candidate pipeline to meet current and future recruitment needs.
• Proactively explored new channels of sourcing across multiple countries, staying abreast of emerging trends and industry standards in talent acquisition.

Achievements:

• Surpassed diversity hiring target by achieving 50% diversity hiring rate against set goal of 35% in 2023.
• Acknowledged as a Talent Insight ROCKSTAR for commitment to continuous learning in Q2 & Q3 2023.
• Led cross-region sourcing efforts resulting in three successful hires from EMEA (Saudi Arabia & Egypt) in Q4 2023.
• Spearheading the Monday.com integration project for APJC & EMEA & Latin Americas teams, and successful launch in January 2024.

• Spearheaded support initiatives for ES&D Ops Partners and Business Unit Partners, focusing on executives (VPs, GMs, etc.) in yearly assessments and drills.
• Managed IBM Database (ESDR/EPT) and utilized tools like Cognos and ODM for insightful data analysis crucial in talent succession and development.
• Conducted monthly executive headcount and pipeline diversity reports for IBM CEO drills and IBM Business Unit level monthly drills, showcasing excellent time management and attention to detail.
• Fostered knowledge sharing for process improvement and increased work efficiencies in fast-paced environment.
• Led team of 10 members to achieve improvements and simplification opportunities, demonstrating strong critical thinking skills.
• Implemented measurements to maintain data accuracy, ensuring reliability for executives and stakeholders in talent succession.
• Collaborated with HR Executives and Business partners in talent analysis and strategic workforce planning.

Achievements:

• Achieved a 30% reduction in system updates and response rate for support initiatives in 2017 and during system transition in 2019 & 2020.
• Increased leadership pipeline effectiveness by 20% through insightful data analysis between 2018 – 2022.
• Reduced query response time by 40% through fostering knowledge sharing and seamless transitions during profile deployment in 2018 & 2019.
• Each year from 2016 to 2021, spearheaded redesign of desktop procedures whenever system updates occurred, adapting processes to ensure optimal team performance.
• Maintained 95% accuracy rate in executive reporting by ensuring data integrity and reliability.

• Led Roster Management for timely class closure in CRC during primary billing cut-off, Belgium Closing, Country Closing, Quarter Closing, and Year-End Closing.
• Managed 'Other Program Admin Tasks' for 16 global programs, including email invitations and reminders to learners, regional and cohort enrollment tracking, calendar invitations for enrolled learners, and pre-work/confirmation notice/report compilation before class start date.
• Spearheaded efficient class closure processes, ensuring accuracy and adherence to closing timelines.
• Oversaw crucial closing activities such as Belgium Closing, Country Closing, Quarter Closing, and Year-End Closing, maintaining high accuracy rate.
• Managed diverse program administration tasks, ensuring seamless support for 16 global programs.

Achievements:

• Achieved 95% on-time closure rate for class closures and reduced processing time by 30% in Q1 2019.
• Increased enrollment accuracy by 40% and reduced administrative errors by 25% in 'Other Program Admin Tasks' in 1H 2019.
• Improved class closure efficiency by 20% in 2H2019.
• Maintained 98% accuracy rate and reduced errors approx by 15% in crucial closing activities in Q2, Q3 & Q4 2019 and Q2 2020.
• Increased program efficiency by 30% in Q1 2019.
• Attained 90% satisfaction rate among learners and managers in 2019.
• Saved approximately 15 hours per month through efficient system tool utilization starting Q2 2019.

• Managed Europe ES&D team, driving collaboration with regional leaders for Executives yearly assessment activities.
• Enhanced tools and processes to meet team demands and establish best practices using Lean Six Sigma.
• Spearheaded process improvement initiatives, proposing actionable solutions and has accomplished 5 projects between 2013 – 2016.
• Contributed to significant transformation of ES&D Strategy, adapting to shifts in direction.
• Championed continuous learning within the team, fostering a culture of innovation and growth.
• Facilitated effective communication between stakeholders, translating complex technical concepts into digestible information for non-technical colleagues.

• Managed student registration, documentation, and correspondence processes.
• Organized university events and convocation ceremonies with meticulous attention to detail.
• Prepared compliance reports for ISO audits and accreditation standards.
• Facilitated transportation services for students and staff.
• Coordinated financial documentation for student loans and allowances.
• Ensured smooth operations through effective office management and organization.
• Served as secretariat for important university meetings including management committee, senate, and board of governors' meetings.