Summary
Overview
Work History
Education
Skills
Timeline
Generic

Janice Tan Hong Ying

Supply Chain Specialist (Purchasing, Planning, Logistics and Warehouse Operations)
Petaling Jaya, Selangor

Summary

Versatile Operations Team Leader successful at taking on routine and complex business challenges with resourceful and creative approach. Recognized as driven, dedicated and hardworking leader with history of streamlining operations and increasing results.

Overview

6
6
years of professional experience

Work History

Senior Operations Team Leader

INTRIX Group (Intrix Lifestyle Sdn Bhd)
7 2020 - Current
  • Lead teams of Fulfillment and Operations Executives, collaborating with both internal and external stakeholders to manage daily fulfillment operations across various business divisions (B2B, B2C, and Manufacturing).
  • Coordinate with internal teams to ensure accurate demand forecasting, manage sourcing activities, and handle inventory to maintain smooth operations.
  • Supervise the complete supply chain process to guarantee timely and cost-effective delivery of materials and finished goods.
  • Source and negotiate with suppliers to secure optimal terms for raw materials, with a focus on electronics-related components.
  • Cultivate strong relationships with key suppliers to ensure the dependability and quality of their products.
  • Implement lean planning and purchasing strategies to minimize inventory costs.
  • Collaborate with production teams to establish and manage demand and inventory levels.
  • Supervise logistics operations, including the coordination of transportation and warehousing activities, and managing all export and import shipments in collaboration with forwarders.
  • Serve as a key advisor to management on cost control measures, budgeting (monthly, quarterly, and annually), and strategic improvements across business divisions to ensure alignment with organizational goals and effective decision-making.
  • Ensure compliance with industry regulations, ISO 9001:2015 standards, and company policies through rigorous oversight and training initiatives.

Internal Sales & Operations Executive

Jubli Petra Sdn Bhd
06.2019 - 07.2020
  • Oversee the proper implementation of company input and output processes.
  • Ensure quality assurance through regular inspections in the production department.
  • Lead continuous improvement efforts by refining production methods to enhance product quality and reduce production cycle time.
    Communicate effectively with supervisors and workers to minimize errors.
  • Ensure optimal utilization of machines to maximize output capacity.
    Manage monthly product pricing, taking into account production costs and fluctuations in material prices.
  • Issue purchase orders to suppliers for raw materials and handle sales transactions from agents and customer orders.
  • Address customer complaints regarding quality or quantity issues and coordinate delivery orders.
  • Handle daily administrative tasks, including issuing invoices, processing delivery orders, conducting monthly stock-taking, evaluating staff performance, and providing input on staff bonuses.

Contract Based (6 Months)

YNW Group Sdn Bhd
04.2018 - 10.2018
  • Arrange meetings and preparing documents
  • Assist Directors on their daily schedule
  • Dealing with Government on behalf of the company in submission of license
  • Working on cash flow chart, book-keeping and invoice recordings
  • Analyze costing and propose cost-cutting alternatives
  • Source for new lead, research and identify potential suppliers, materials, and business partners for the company that involving in future business planning and expansion.

Education

High School Diploma -

Shen Jai High School
Ipoh, Perak
1 2010 - 11 2015

Bachelor of Arts - Accounting And Finance

Help Academy
Bukit Damansara, KL
5 2016 - 5 2019

Skills

Production Flow Management

Strong Work Ethic

Strong Problem Solving and Decision Making Skills

Poised Under Pressure / Multi-Tasking

Proper Planning and Organizing

Independent and Result Oriented

Resourceful and Responsible Personality

SQL Accounting Software

Microsoft Word

Microsoft Excel

Timeline

Internal Sales & Operations Executive

Jubli Petra Sdn Bhd
06.2019 - 07.2020

Contract Based (6 Months)

YNW Group Sdn Bhd
04.2018 - 10.2018

Senior Operations Team Leader

INTRIX Group (Intrix Lifestyle Sdn Bhd)
7 2020 - Current

High School Diploma -

Shen Jai High School
1 2010 - 11 2015

Bachelor of Arts - Accounting And Finance

Help Academy
5 2016 - 5 2019
Janice Tan Hong YingSupply Chain Specialist (Purchasing, Planning, Logistics and Warehouse Operations)