JANEL NG SHIN RHU
Business Adminstration
Ipoh,08
Summary
Accomplished in proactively resolving issues and targets.
Committed to ongoing learning and professional growth, aspiring to lead and inspire teams in delivering experiences.
Future goal is to leverage experience and knowledge to positively contribute to a dynamic and innovative work environment, fostering a culture of collaboration and achieving organizational goals.
Reliable people bring strong background in operation.
Attentive, hardworking and detail-oriented in face of challenging daily assignments. Goes above and beyond to help each stakeholder.
Responsible, commit to keep the team and members engaged in the same working pace.
Overview
5
5
years of professional experience
Work History
Online Customer Service
Inhome Dining Sdn. Bhd.
06.2023 - Current
- Managed and monitored company's online presence, responding to customer inquiries and resolving customer service issues.
Tuition Teacher Assistant
Sure Impove Education Sdn. Bhd.
11.2019 - 03.2020
- Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
- Monitored and reported student progress to teacher, providing feedback on areas of improvement
- Updated parent with student progress
Education
BBA - Business Administration
Northern University Malaysia (UUM)
Sintok, Kedah, Malaysia 04.2001 -
High School Diploma -
SMK Raja Perempuan, Ipoh
Ipoh 04.2001 -
Skills
- Effective Time Management
- Adaptability
- Ability to work under pressure
- Communication
- Team collaboration
- Microsoft skills
Hobbies
- Read Novel
- DIY art & crafts
Timeline
Online Customer Service
Inhome Dining Sdn. Bhd.
06.2023 - Current
Tuition Teacher Assistant
Sure Impove Education Sdn. Bhd.
11.2019 - 03.2020
BBA - Business Administration
Northern University Malaysia (UUM)
04.2001 -
High School Diploma -
SMK Raja Perempuan, Ipoh
04.2001 -
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