Jane Ng

• Structured compensation and benefits according to market conditions and budget demands.
• Educated management on successful policy implementation and enforcement actions to prevent employee legal entanglements.
• Adhered to federal and state guidelines and managed payroll and benefits for over 150 employees.
• Facilitated communication and coordination between employees and management by 'Open Door' policy.
• Accurately prepared monthly payroll and tracking data using MySQL system
• Restructuring of organization
• HR Strategy & Planning
• Departmental yearly Forecast & Budget Planning
• Intensive recruitment activities
• HR Operational & Administration
• Yearly performance appraisal management from implementation to execution
• Employee Relation & Industrial Relation

• Streamlined HR efficiencies, coordinated new hire orientations and provided onboarding and training for new employees.
• Collaborated with legal and compliance teams to review paperwork, obtain feedback and procure available information for new training processes.
• Enhanced team workflows and employee job satisfaction by coordinating communication between managers and employees.
• Strengthened operational efficiencies and traceability by developing organizational digital filing systems for confidential employee records and reports.
• Coordinated activities of human resources team, distributing resources and personnel effectively across organization to meet HR needs.
• Maintained current knowledge of industry regulations and legislation to amend policies as needed and promote compliance.
• Provided guidance on policies and procedures to harmonize responses, provide appropriate investigation actions and reach resolution of grievances.

• Manpower planning
• Budgeting - Department Fork (job Implementation)
• Recruitment (including low key search)
• Compensation & Benefits proposal/revamp
• Set up/revamp Appraisal system
• Review company administration costing
• Set up of Business (focus Talent Management Roadmap) - Management of Human Resources across region ) China & Malaysia
• HR Compliance audit
• Payroll Management
• Performance Management
• Industrial Relations
• Help to plan and implement new HR policies, procedures, and standards.
• Communicated effectively with company managers to understand the training and development needs of teams

(A) HR Strategic Planning

• Develop the organizational HR strategy in compliance with corporate group strategy
• Design the group HR department structure, positions and process system in compliance to its strategy mandate
• Review, amend and draft job description and qualifications required for the staff of the group HR department
• Formulate HR Plans, Policies & procedures according to organizational objectives

(B) Recruitment Management

• Develop recruitment & selection process to include Letter of Appointment, Confirmation, Termination, Resignation, Procedures,Process
• Decide on recruitment methods & executions
• Labor Law - ensure compliance with local labor laws and standards
• Responsible in managing both Local & Foreign effectively & efficient in compliance to statutory requirements
• Served as Liaison Officer in view of all immigration matters for both company & immigration offices and other related authorities government body

(C) Compensation & Benefits Management

• Review and analyze the group subsidiaries' jobs/roles salaries, ranking and benefit system
• Payroll Management/Administration

(D) Compensation Schemes & Benefits Management

• Review and analyze Performance Appraisal Policy, Procedures and ensure its compliance
• Review and analyze the performance appraisal managing process

• Evaluated employee onboarding programs and presented strategic improvement recommendations to upper management.
• Facilitated successful policy implementation and enforcement to maintain legal and operational compliance.
• Helped department leaders devise ways to fairly assess employee performance and develop improvement plans.
• Created programs to reduce turnover and improve employee engagement in daily business process.
• Structured compensation and benefits according to market conditions and budget demands.
• Assessed employee knowledge, company strategic plans and market needs to improve training programs.
• Developed promotional paths and succession plans.
• Implemented new-hire program by incorporating training initiatives while resolving problems and processing related documents.
• Maintained payroll and benefits for employees in various locations and diminished financial discrepancies through expert program management.

• Learned and applied preferred systems for scheduling, purchasing and problem-solving.
• Collaborated with leaders from other departments to achieve consistent processes and maximize efficiency of resources.
• Oversaw corporate events designed to connect and support employees at work and outside of work.
• Built excellent employee experience through culture of service and execution of employee assistance programs.
• Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
• Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
• Verified customer information for orderly, up-to-date online systems.
• Coordinated customer, vendor and stakeholder relations for smooth communication flows.
• Met department budgets by monitoring and reporting on office expenses.
• Streamlined and improved administrative operations by identifying automation opportunities.
• Analyzed data related to administrative costs and spending trends to prepare budgets for personnel.
• Updated reports, managed accounts, and generated reports for company database.

• Drafted agendas, recorded minutes and generated documents to facilitate meetings.
• Restocked supplies and placed purchase orders to maintain adequate stock levels.
• Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
• Executed record filing system to improve document organization and management.
• Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
• Prepared weekly employee work schedules to meet operational needs.
• Recorded expenses and maintained accounting records.
• Booked airfare, hotel, and ground transportation to coordinate office travel.
• Recorded and tracked operational expenses to identify and eliminate wasteful spending.
• Consulted with leadership to identify processes requiring improvement to support growth and success.
• Managed accounts payable and receivable to gain better sense of overall financial stability and liquidity.
• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
• Composed inter-office correspondence and provided product and service information to customers.
• Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
• Scheduled office meetings and client appointments for staff teams.
• Drafted correspondence and other documents for CEO and department heads in company's voice.
• Created and maintained databases to track and record customer data.
• Coordinated and scheduled meetings and conference calls to optimize scheduling of senior staff.
• Processed customer orders accurately and within agreed timeframes to meet service standards.
• Managed department budgets and generated financial reports for management review.