Jane Chin Fui Li
Sales Manager
Kuala Lumpur,Wilayah Persekutuan
Summary
Multi-tasking personalities and well-known for executing successful, new project initiatives. Creates dynamic and positive workplace culture to align with organizational mission and values. Trains new hires and mentors struggling workers to achieve overall team success.
Overview
24
24
years of professional experience
Work History
Sales Manager-Direct Sales Team
UOB
09.2020 - Current
- Expand and sustain team sales development acquisition result
- Foster and growth clientele relationship with 3rd Party channel, particularly on worksite and roadshow event
- Provide comprehensive guidance to staff on sales acquiring skill set
- Build strong business relationship by engaging various internal and external stakeholders
- Support and complete bank driven projects at market level
- Development and planning for activities and celebrations for prospect winnings, team building, etc.
Team Leader- Banca Telemarketing
UOB
07.2012 - 08.2020
- Lead team to established and exceed client expectations on Telesales aspect,
- Managing up to 200 outbound sales call per day
- Provide backup support to team and ensure team goals are meet
- Track and measure individual and team goals throughout the day and provide motivational support to team members to maintain high morale and productivity
- Conduct performance reviews, deliver coaching to team to excel at their best ultimate level.
Manager- Cheque Processing Center
UOB
07.2010 - 07.2012
- Handle various types of cheque deposit processing procedure for UOB branches.
Manager- Private Banking Division
UOB
06.2009 - 06.2010
- Support relationship manager (Private Banker) in operations aspect of daily banking needs for the bank customer
- Manage and engage with bank internal business department for strong collaboration
- Assist and support relationship manager in achieving Private Banking goals in terms of financial and sales planning
- To comply with bank’s regulatory requirement.
Branch Banking Operations Officer
UOB
05.2003 - 05.2009
- Responsible to ensure the smooth running of daily branch operations on the frontline
- Manage staff performance and discipline
- Manage high standard of branch operation control and audit compliance
- Provide efficient service in meeting customers’ needs.
Call Center Agent
UOB
09.2000 - 04.2003
- Working on 24 hours shift
- Support and delivering 24 hours customer experience to the Bank’s customer by responding to enquiries relating to product and services rendered by the bank.
Personal Financial Consultant
Standard Chartered Bank
Branch Banking Officer
Mayban Finance Berhad
Education
Temenggong Ibrahim Girls School
Batu Pahat, Johor, MalaysiaSkills
Team Supervision
Teamwork and Collaboration
Work Planning
Team motivation
Nric
720616-01-5506
Years of service in UOB
24 years
Personal Information
Age: 52 years old
References
Carol Lye Ka Leoun, First Vice President (UOB-Loan Sales Admin), 017-8780799, 24 years
Timeline
Sales Manager-Direct Sales Team
UOB
09.2020 - Current
Team Leader- Banca Telemarketing
UOB
07.2012 - 08.2020
Manager- Cheque Processing Center
UOB
07.2010 - 07.2012
Manager- Private Banking Division
UOB
06.2009 - 06.2010
Branch Banking Operations Officer
UOB
05.2003 - 05.2009
Call Center Agent
UOB
09.2000 - 04.2003
Personal Financial Consultant
Standard Chartered Bank
Branch Banking Officer
Mayban Finance Berhad
Temenggong Ibrahim Girls School
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