James Chern Jing Yuen
Freelance Accountant / Accounting Consultant
Kuala Lumpur
Summary
Self-motivated and detail-oriented accounting consultant with a strong foundation in customer service and team leadership. Adept in full-cycle accounting, data analysis, and operational management. Known for exceptional communication skills, problem-solving abilities, and a strong work ethic.
Overview
10
10
years of professional experience
5
5
years of post-secondary education
Work History
Freelance Accountant / Accounting Consultant
Self-Employed
01.2022 - Current
- Managed full-cycle accounting tasks including financial reporting, payroll, tax preparation, and bank reconciliation.
- Built and maintained long-term client relationships through reliable service and timely reporting.
- Supported 10+ clients in monthly bookkeeping and tax submissions.
- Demonstrated strong time management and self-discipline as a self-employed professional.
Department Supervisor
Pacific Sea BPO Services
01.2020 - 01.2022
- Led a team of 15 staff, ensuring all tasks were completed on time and according to standards.
- Planned shift schedules, delegated responsibilities, and monitored employee productivity.
- Led a cross-functional project to streamline communication between departments.
- Improved departmental productivity through workflow restructuring and training.
Customer Service Representative
Pacific Sea BPO Services
01.2019 - 01.2020
- Resolved customer issues efficiently to ensure positive service experience.
- Improved communication and patience while handling a wide range of clients.
- Strengthened problem-solving and listening skills.
Casino Croupier
Casino De Genting
01.2015 - 01.2019
- Improved teamwork and communication among fellow croupiers through active participation in team meetings and activities.
- Supported fellow croupiers in handling large groups or complex situations, resulting in seamless gameplay transitions.
- Participated in regular professional development trainings to stay current on industry trends and improve job performance.
- Collaborated with security personnel to identify potential threats or instances of cheating at gaming tables.
Education
Malaysian Certificate of Education -
SMK Ketari Bentong
01.2008 - 01.2013
Skills
- Microsoft Office
- Excel (advanced)
- Word
- PowerPoint
- financial data analysis
- identifying anomalies
- attention to detail
badminton，gym，dive
- Badminton – Regularly play badminton, which enhances hand‑eye coordination, agility, cardiovascular endurance, and stress relief ; also fosters team spirit through doubles matches.
- Fitness / Gym Training – Dedicated to strength training and cardiovascular fitness, demonstrating self‑discipline, commitment, and goal‑setting abilities.
- Scuba Diving – Passionate about scuba diving, which requires focus, attention to safety, adaptability, and calm decision‑making in changing environments.
Timeline
Freelance Accountant / Accounting Consultant
Self-Employed
01.2022 - Current
Department Supervisor
Pacific Sea BPO Services
01.2020 - 01.2022
Customer Service Representative
Pacific Sea BPO Services
01.2019 - 01.2020
Casino Croupier
Casino De Genting
01.2015 - 01.2019
Malaysian Certificate of Education -
SMK Ketari Bentong
01.2008 - 01.2013
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