MS Office
Jamaliah Mohd Nawawi
Bisnes
Jeli Kelantan
Summary
Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration.
Overview
13
13
years of professional experience
3
3
Languages
Work History
Business Owner
Mat Top Rich Enterprice
01.2017 - 06.2024
- Established strong customer relationships through excellent communication and attentive service.
- Consulted with customers to assess needs and propose optimal solutions.
- Conducted target market research to discover customer needs and analyze competitor trends.
- Put together realistic budgets based upon costs and fees for successfully operating business.
Accounts Assistant
Vpro Service Sdn.bhd
01.2013 - 10.2016
- Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
- Supported the accounting team with month-end closing procedures, ensuring timely completion and accurate reporting.
- Prepared and mailed invoices to customers, processed payments, and documented account updates.
- Maintained clean and organized files by keeping accounts payable records up-to-date.
- Do salary and payroll manpower.
- Also do socso and epf system every month.
Billing Clerk
ABX Express
01.2012 - 12.2012
- Improved billing accuracy by diligently reviewing invoices and reconciling discrepancies.
- Executed billing tasks and recorded information in company databases.
- Managed invoicing and payment processing operations.
- Generated daily, weekly and monthly reports for billing department.
Management Trainee
Seven Eleven
01.2011 - 10.2011
- Gained knowledge of company policies, protocols and processes.
- Developed problem-solving abilities through hands-on experience with real-life business scenarios.
- Strengthened leadership skills by overseeing projects and guiding team members towards successful outcomes.
- Used company reports to analyze sales, gross profit and inventory activities.
Education
Diploma Kejuruteraan Mekanikal ( Pertanian )
Politeknik Kota Bahru
Kota Bharu, Kelantan, Malaysia 04.2001 -
Sijil Pelajaran Malaysia ( SPM )
Sek Men Teknik Pendang
Pendang, Kedah, Malaysia12.2006
Penilaian Menengah Rendah ( PMR )
Sek Men Keb Kenering
Gerik, Perak, Malaysia12.1999
Skills
- Customer Service
- Business Planning
- Business Development
- Staff Management
- Good teamwork skill
- Able to lean quickly
- Payment Processing
- Payroll Processing
- Invoicing prowess
- Financial report creation
- Data Entry
Software
Timeline
Business Owner
Mat Top Rich Enterprice
01.2017 - 06.2024
Accounts Assistant
Vpro Service Sdn.bhd
01.2013 - 10.2016
Billing Clerk
ABX Express
01.2012 - 12.2012
Management Trainee
Seven Eleven
01.2011 - 10.2011
Diploma Kejuruteraan Mekanikal ( Pertanian )
Politeknik Kota Bahru
04.2001 -
Sijil Pelajaran Malaysia ( SPM )
Sek Men Teknik Pendang
Penilaian Menengah Rendah ( PMR )
Sek Men Keb Kenering
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