Summary
Overview
Work History
Education
Skills
Travelling
Timeline
Generic

Jacqueline Chan

Project Manager
Malacca, Melaka

Summary

Adept at driving significant outcomes, my tenure at Careclinics Healthcare Services Sdn Bhd honed my project planning and client relations skills. Good in optimizing manpower for cost savings and enhancing service quality.

Experienced leader with strong background in guiding teams, managing projects and achieving strategic objectives. Possess skills in problem-solving and collaboration.

Overview

21
21
years of professional experience

Work History

Project Manager

Careclinics Healthcare Services Sdn Bhd
08.2023 - Current
  • Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
  • Planned, designed, and scheduled phases for large projects.
  • Identified plans and resources required to meet project goals and objectives.
  • Monitored project performance to identify areas of improvement and make adjustments.

Supply Chain Manager

All Day Pharmacy Sdn Bhd
08.2017 - 09.2022
  • Tracked and monitored purchase orders, deliveries and invoicing to verify accuracy and compliance.
  • Managed procurement activities, driving cost savings through strategic sourcing and contract negotiations.
  • Reduced lead times for product deliveries through effective supplier management and communication strategies.

Branch Manager

Farmasi MJ Sdn Bhd
03.2004 - 09.2016
  • Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
  • Maintained friendly and professional customer interactions.
  • Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
  • Implemented effective sales strategies to achieve branch targets and exceed expectations consistently.

Education

No Degree - Diploma in Marketing

JR Lincks College
Malacca
04.2001 -

High School Diploma -

SM Datuk Bendahara
Jasin, Melaka, Malaysia
04.2001 -

Skills

    Project Planning

    Client Relations

    Customer Relations

    Team Bonding

    Staff Management

    Purchasing and procurement

    Logistics Management

Travelling

Currently lead outbound tours on freelance basis. Have lead tours to Pakistan and Morocco.

Have also travelled on my own over the years to Indonesia, Vietnam, Thailand, Switzerland, France, Italy, Greece, USA, Peru,Bolivia, Chile, China, Nepal, Sri Laka, Tunisia, Japan, Finland, Norway, UK, Australia, India, Turkey, Myanmar.

Timeline

Project Manager

Careclinics Healthcare Services Sdn Bhd
08.2023 - Current

Supply Chain Manager

All Day Pharmacy Sdn Bhd
08.2017 - 09.2022

Branch Manager

Farmasi MJ Sdn Bhd
03.2004 - 09.2016

No Degree - Diploma in Marketing

JR Lincks College
04.2001 -

High School Diploma -

SM Datuk Bendahara
04.2001 -

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Jacqueline Chan Project Manager