Evaluated performance metrics to identify areas for improvement, driving continuous process enhancements.
Enhanced customer satisfaction through timely order fulfillment and accurate inventory control.
Analyzed and resolved complex operational issues, demonstrating commitment to quality control and customer satisfaction.
Collaborated with cross-functional teams to ensure seamless supply chain operations and timely product delivery.
Supervised receiving, stocking and shipment in high-volume warehouse environment.
Collaborated with customer in project implementation towards digitalization warehouse.
Supervised over 60 subordinate with objective of providing daily assistance to operation on problem solving.
LOGISTICS SPECIALIST (ASSISTANT MANAGER)
TORAY PENFABRIC
SEBERANG PRAI, PENANG
09.2015 - 02.2022
Monitoring monthly freight cost movement and work with Sales representative to ensured selling price is enough to cover shipping cost
Worked tirelessly to resolve customer's problem to their satisfaction, which resulted in loyal customer base and increased company's positive reputation
Acted as team leader for 24 subordinate with objective of providing daily assistance to help subordinate solve problem
Experienced in arranged claims for damages cargo with insurance company
Experienced in arranging rejected goods from oversea back to origin for reprocess and re-export
Ensure all Freight Forwarder Billing are correct and adhere to agreed rate
Experienced in price negotiation with Freight Forwarder for monthly quotation
Experienced in Chamber CO yearly renewal
Experienced in problem solving regarding MITI CO
Experienced in shipment arrangement for sea freight, air freight and land freight.
Education
MBA - MANUFACTURING AND PRODUCTION MANAGEMENT
WAWASAN OPEN UNIVERSITY
PENANG
05.2021 - Current
BACHELOR OF SCIENCE - BUSINESS IN MARKETING & MANAGEMENT
AIMST UNIVERSITY
SUNGAI PERTANI
09.2012 - 05.2015
DIPLOMA - BUSINESS MANAGEMENT
ADVANCED TOURISM INTERNATIONAL COLLEGE
PENANG
07.2010 - 05.2012
Skills
Microsoft Word
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Personal Information
Date of Birth: 03/26/92
Gender: Male
Aims
Looking for carrier growth (learning new knowledge) and income growth.
Like to meet and communicate with all level of people.
Looking for job satisfaction and motivation.
Accomplishments
Managing Director's Commendation Prize
Zero Airfreight For 1 year (Period : Aug 2017 - July 2018) - Saving of RM 35.6K
Tremendous Cost Saving In Finished Goods Reduction - Saving of USD 1.097 Million In 1 year
Training
FMM Malacca Branch (7907X) Webinar On How To Declare Goods On Customs Forms, Mr. Goh Kin Siang (Deputy Director of Customs), 11/18/2021
Timeline
SENIOR EXECUTIVE (HOD)
KINTETSU WORLD EXPRESS MALAYSIA
03.2022 - Current
MBA - MANUFACTURING AND PRODUCTION MANAGEMENT
WAWASAN OPEN UNIVERSITY
05.2021 - Current
LOGISTICS SPECIALIST (ASSISTANT MANAGER)
TORAY PENFABRIC
09.2015 - 02.2022
BACHELOR OF SCIENCE - BUSINESS IN MARKETING & MANAGEMENT