Jacinda Kheong
Purchaser
George Town, Penang,07
Summary
Dynamic professional with a proven track record in supplier relationship management at Swisspac Resources SDN BHD. Skilled in negotiating contracts and enhancing product quality, achieving significant cost savings. Adept at collaborating with cross-functional teams, demonstrating strong communication and strategic thinking abilities to drive procurement success and improve vendor performance.
Overview
2026
2026
years of professional experience
Work History
Purchaser
Swisspac Resources SDN BHD
George Town, Penang, Malaysia
11.2018 - Current
- Negotiated with suppliers, vendors and other representatives.
- Checked items received against items ordered by verifying receipts.
- Maintained complete documentation and records of all purchasing activities.
- Improved supplier relationships, resulting in better product quality and delivery times.
- Prepared purchase orders using SQL systems, ensuring accurate data entry and timely communication with suppliers.
- Collaborated with cross-functional teams to implement procurement strategies for new projects.
- Evaluated vendor performance, ensuring compliance with company standards and expectations.
- Achieved cost savings by negotiating contracts and pricing with suppliers.
- Placed orders for merchandise consistent with quality, quantity and other specification requirements.
- Collaborated with sales team to identify and fulfill customer needs.
Sales Coordinator
Buildtron Technology Sdn Bhd
GEORGETOWN
04.2012 - 10.2018
- Maintained accurate records of all sales activities, including contracts, proposals, quotes, follow-ups, and customer communications.
- Worked closely with the sales team to prioritize tasks, set goals, and allocate resources efficiently; resulting in increased productivity and revenue.
- Supported sales team members in achieving individual goals and targets through coaching, mentoring, and guidance.
- Streamlined sales processes for improved efficiency and customer satisfaction.
- Developed compelling presentation decks to gain approval for ideas and communicate results.
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Built relationships with customers and community to establish long-term business growth.
Makeup Consultant
Mary Kay
George Town, Penang, Malaysia
2009 - 2010
- Enhanced client satisfaction by providing personalized makeup consultations and product recommendations.
- Conducted regular analysis of sales figures to identify trends and areas for improvement, adjusting strategies accordingly for optimal performance.
- Streamlined appointment booking process by implementing an online scheduling system for convenience of both staff and clientele.
- Assisted clients with skincare concerns by recommending appropriate products, improving overall skin health.
- Created customized looks for clients based on their preferences and specific needs, bolstering customer loyalty.
- Performed makeup applications for various events, resulting in satisfied clients and repeat business.
Indoor Sales Promoter
Parkson
George Town, Penang, Malaysia
2008 - 2009
- Increased customer interest by conducting engaging product demonstrations and providing detailed information on features and benefits.
- Recommended specific product options to meet customer needs.
- Identified interest in customers by explaining products and services and initiating conversations.
- Communicated clearly and displayed positive energy and professional outward appearance to foster welcoming environment.
Education
High School Diploma -
PTPL
Penang 04.2001 -
Phor Tay High School
Penang 04.2001 -
Skills
Supplier relationship management
Ordering and purchasing
Inventory control
Vendor evaluation
Product sourcing
Timeline
Purchaser
Swisspac Resources SDN BHD
11.2018 - Current
Sales Coordinator
Buildtron Technology Sdn Bhd
04.2012 - 10.2018
High School Diploma -
PTPL
04.2001 -
Phor Tay High School
04.2001 -
Makeup Consultant
Mary Kay
2009 - 2010
Indoor Sales Promoter
Parkson
2008 - 2009