Jacie Lim
Kuala Lumpur,Malaysia
Summary
Organised and driven individual committed to exceeding revenue targets by maximising sales opportunities with new and existing clients. Demonstrates exceptional client management and negotiation skills to influence key decision-making and develop lucrative business strategies.
Overview
19
19
years of professional experience
Work history
Business Development Manager
MHOUZE Signature (M) Sdn Bhd
Semenyih, Selangor
01.2019 - Current
- Managed key accounts, ensuring high levels of customer satisfaction.
- Fostered client relationships, leading to increased brand loyalty.
- Communicated effectively with clients to understand translation requirements, delivering satisfactory results.
- Liaised closely with factory departments for smoother operations flow / delivery schedule.
- Responded to customer inquiries with professionalism, ensuring satisfactory resolution.
- Responded to customer bids and tenders within established timelines viz online or physical.
- Progress claim submission, follow up certification and payment AR.
- Joint Inspection with Main Contractor / Architect if necessary.
- Achieved sales growth with targeted prospecting and client relationship management.
- Prepared samples for analysis, ensured accurate results.
- Assessed competitor activities for strategic positioning.
Assistant Marketing Manager (Architectural Product
Ipmuda Berhad
Kuala Lumpur, Malaysia
01.2016 - 12.2018
- Collaborated with different departments/ vendors to organize successful exhibitions and performances -Archidex
- Enhanced sales prospects by delivering detailed product demonstrations tailored to client specifications or our recommend specification proposal ( Architectural - Sanitarywares and tiles )
- Client base - Developer / Architect / Qs/ Main contractor/ ID
- Follow up project stages since BP up to hand over stage
- Specified architecture products (Tiles / Sanitarywares and fittings )
- Managed public relations activities for improved company reputation.
- Collaborated with sales team to maximize promotional/ sales effectiveness.
Marketing Executive ( Architecture Products)
Ipmuda Berhad
Kuala Lumpur, Malaysia
01.2011 - 01.2016
- Assisted with different departments/ vendors to organize successful exhibitions and performances -Archidex
- Enhanced sales prospects by delivering detailed product demonstrations tailored to client specifications or our recommend specification proposal ( Architectural - Sanitarywares and tiles )
- Client base - Developer / Architect / Qs/ Main contractor/ ID
- Follow up project stages since BP up to hand over stage
- Specified architecture products (Tiles / Sanitarywares and fittings )
- Managed public relations activities for improved company reputation.
- Collaborated with sales team to maximize promotional/ sales effectiveness.
- Preparing proposal, quotation and samples for submission
- Monitoring specification figure to meet budget KPI.
- Coordinated with sales team to ensure alignment of marketing strategies and goals.
Sales Coordinator
Ipmuda Berhad
Kuala Lumpur, Malaysia
01.2008 - 01.2011
- Provided proactive support to the sales team, thereby enhancing productivity levels.
- Facilitated successful meetings between sales team and clients for better understanding of requirements.
- Maintained comprehensive database of customer contact details, easing communication processes.
- Assisted in planning trade shows to increase brand visibility.
- Handled contract negotiation tasks for beneficial agreements.
- Managed the preparation of sales reports to ensure up-to-date information availability.
- Enhanced customer satisfaction by managing sales enquiries effectively.
- Coordinated training sessions for new hires, ensuring faster integration into the team.
- Handled inbound queries by phone, email and in person.
- Processed purchases and sales orders promptly.
- Followed up on sales quotes and potential leads within target timeframes.
Management Trainee
TCL Paper Industry
Chan Sow Lin, Kuala Lumpur, Malaysia
05.2007 - 01.2008
- Produced detailed reports for better decision making at management level.
- Achieved efficient teamwork by facilitating clear communication amongst members.
- Coordinated team activities to increase productivity.
Education
Bachelor Of Technology - Bio Resources , Paper and Coating
University Science Malaysia USM
Malaysia /2004 - 08.2007
STPM - Science Stream
SMK Jalan COochrane
Malaysia /2001 - /2003
Skills
- Communication and listening
- Flexibility to adapt changes
- Resilient character
- Diligent work ethic
- Results-focused
Languages
English
Fluent
Timeline
Business Development Manager
MHOUZE Signature (M) Sdn Bhd
01.2019 - Current
Assistant Marketing Manager (Architectural Product
Ipmuda Berhad
01.2016 - 12.2018
Marketing Executive ( Architecture Products)
Ipmuda Berhad
01.2011 - 01.2016
Sales Coordinator
Ipmuda Berhad
01.2008 - 01.2011
Management Trainee
TCL Paper Industry
05.2007 - 01.2008
STPM - Science Stream
SMK Jalan COochrane
/2001 - /2003
Bachelor Of Technology - Bio Resources , Paper and Coating
University Science Malaysia USM
/2004 - 08.2007