MUHAMMAD ‘IZZAT AMIR
Manager
Shah Alam
Summary
Results-oriented and resourceful Sales Manager with proven successes in leading top-performing teams toward common goals. Areas of expertise include process optimization, team collaboration, business negotiations and the timely, budget-compliant delivery of projects. Leadership here is defined as clear communication, strategic planning, and critical thinking. Places high premium on nurturing strengths and potentials within the team to encourage them to go the extra mile. Excelling in dynamic environments, emphasising on aligning the teams' efforts with organizational goals in meaningful results while always embracing new challenges and guided by ethical practices.
Overview
2025
2025
years of professional experience
9
9
years of post-secondary education
2
2
Languages
Work History
Health & Wealth Advisor
AIA BERHAD
5 2023 - Current
- To spread awareness on the importance of financial planning, promoting long-term financial stability
- Providing exceptional service to maintain and improve the financial wellbeing of both existing and potential clients
- Increased personal sales while ensuring alignment with organizational targets and growth objectives
- Ensure timely premium payments from existing clients, minimizing lapses and maintaining retention
- Achieved Million Dollar Round Table (MDRT) qualifier in just 6 months by using subtle approaching techniques to touch the lives of clients and increase financial awareness
- Obtained Rising Star Qualifier Award in 2 months by utilizing available resources to ensure proper client prospecting
- Obtained top producing New Life Agent 3 months consecutively in an agency of more than 600 agents
- Achieved 2 international company trips in just 6 months from achieving required sales KPI
Manager – International Sales
HARTALEGA HOLDINGS BHD
04.2021 - 04.2023
- Team collaboration to set and achieve regional sales targets, adjusting approaches based on the competitive landscape and customer needs in each area in line with company goals.
- Identify growth opportunities and revenue streams within each region, optimizing resources to maximize profitability.
- Assign responsibilities to team members for each region, promoting collaboration and sharing of best practices across different markets.
- Tailor business strategies to each region’s unique cultural, economic, and legal environments, ensuring that the team stays agile and responsive to challenges.
- Stay up to date and keeping team members informed on market trend shifts, international trade laws, tariffs, and regulations to mitigate risks and ensure all regional operations comply with legal standards.
- Established clear team KPIs across various regions, providing regular feedback to ensure individual and collective performance met or exceeded targets.
- Achieved 60% annual sales growth in Russian market using need based analysis and proper market research to identify market needs and gaps.
- Lead a team of 3 achieving 11% overall average sales increase Year-On-Year during a market price war while maintaining healthy profit margin.
- Provided a huge advantage to the company by identifying a solution during a major supply chain disruption to deliver goods and receive payment from an entire region (Russia) by working closely with the team, existing clients, & external/internal parties.
- Successfully facilitated 2 promotion for 2 members by identifying and leveraging on their strengths, while fostering collaboration to achieve shared objectives
Senior Executive – International Sales
HARTALEGA HOLDINGS BHD
4 2020 - 3 2021
- Responsible in market share growth in 3 international region (Russia, ex-CIS, Middle East)
- Ensure peak customer satisfaction to promote higher retention and repurchase from new and existing clients
- Work alongside relevant departments within supply chain to ensure smooth shipments and special requests
- Top management reporting on potential sales leads & current sales progress on weekly basis
- Represented the company in major medical exhibitions locally & overseas (Germany, Russia, Istanbul, Dubai, Malaysia)
- Managed to gain relevant company & product knowledge to handle international client visits single handedly before probation period completion
- Handled major company clients with more than 80% customer satisfaction rating (FY 2020)
Executive – International Sales
HARTALEGA HOLDINGS BHD
04.2016 - 03.2020
- Ensure individual KPI's are met by acquiring new customers and expanding business with existing customers within given region
- Maintain rapport and relationship with customers
- Ensure accuracy of costing, pricing, as well as initial customer product launching
- Working with supply chain to ensure customers’ orders are in order
- Increased overall customer count by 5% within 6 months using aggressive sales approaches
- Increased overall customer sales by 25%
Outlet Manager
PETRONAS DAGANGAN BERHAD
06.2014 - 07.2015
- Supervised a team of 6 store associates to ensure customer satisfaction & monthly KPI met
- Track & maintain overall sales and customer satisfaction
- Monitor KPI targets to ensure targets are met
- Increased sales by 10% within 4 months by implementing customer loyalty programs & introducing new SME products
- Became highest grossing outlet store in Kuala Lumpur
Education
Bachelor’s Degree - International Business and Marketing
Taylor’s University
01.2011 - 01.2015
Bachelor’s Degree - Business Management with Marketing
University of the West of England, Bristol
01.2011 - 01.2015
Foundation in Business - undefined
Taylor’s University College
01.2010 - 01.2011
Skills
Contract Negotiation
Payment Negotiation
Tender Management
Team Management
Client Relationship Management
Sales & Budget Management
Investment strategies
Timeline
Manager – International Sales
HARTALEGA HOLDINGS BHD
04.2021 - 04.2023
Executive – International Sales
HARTALEGA HOLDINGS BHD
04.2016 - 03.2020
Outlet Manager
PETRONAS DAGANGAN BERHAD
06.2014 - 07.2015
Bachelor’s Degree - International Business and Marketing
Taylor’s University
01.2011 - 01.2015
Bachelor’s Degree - Business Management with Marketing
University of the West of England, Bristol
01.2011 - 01.2015
Foundation in Business - undefined
Taylor’s University College
01.2010 - 01.2011
Health & Wealth Advisor
AIA BERHAD
5 2023 - Current
Senior Executive – International Sales
HARTALEGA HOLDINGS BHD
4 2020 - 3 2021
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