Izzati Afiqah Jailani
Pharmacist
Johor Bahru
Summary
Compassionate Pharmacist with 7 years of experience as pharmacist and 4 years solid retail background. Oversees all pharmacy operations with adaptable and hands-on style. Focused on helping and educating customer dealing with their health problems. Exceptional relationship-building, communication and team leadership abilities.
Overview
6
6
years of professional experience
4
4
years of post-secondary education
2
2
Languages
Work History
Pharmacist
Seyon Pharmacy
4 2020 - Current
- Served as mentor for new hires by sharing knowledge on best practices within retail pharmacy settings.
- Managed over 200 customers transactions per day.
- Supervised ordering process for outlet products while monitoring stock levels to prevent shortages or overstocking situations.
- Improved patient care by providing accurate medication information and counseling services.
- Managed pharmacy staff scheduling, training, and development, fostering cohesive and high-performing team environment.
- Collaborated with store management team members on merchandising initiatives, boosting sales of non-prescription products.
- Developed strong relationships with customers by addressing their concerns and providing personalized service.
- Contributed to revenue growth through effective cross-selling of over-the-counter medications and health products.
Pharmacist (UF41)
Klinik Kesihatan Larkin
08.2019 - 04.2020
- Fully Registered Pharmacist
- In-charge of 'Sistem Pendispensan Ubat Bersepadu' (SPUB) and 'Value Added Service (SMS & Ambil)
- Second Person-in-charge of Methadone Klinik Kesihatan Larkin
- Committee member of 'Kumpulan Inovasi' Klinik Kesihatan Larkin.
Pharmacist (UF41)
Hospital Sultanah Aminah
04.2018 - 07.2019
- Provisially Registered Pharmacist (PRP)
- Practice as clinical pharmacist in 8 departments including: Outpatient, Ward supply, Therapeutic Drug Monitoring, Cytotoxic Drug Reconstitution, Total Parenteral Nutrition, Manufacturing, Logistic and Drug Information System
- Committee member of 'Kebajikan Farmasi', Hospital Sultanah Aminah (PRP Representative).
Education
Bachelor of Pharmacy (Honours) -
Universiti Teknologi Mara (UiTM)
04.2012 - 01.2016
Diploma in Pharmacy -
Malacca International College of Science And Technology (MiCOST)
Sijil Pelajaran Malaysia (SPM) - undefined
Sekolah Seri Puteri
Skills
- Good in teamwork, hardworking, positive-thinker, patience, never stop learning and adapting
- Inventory Control
- Customer service experience
- Continuing education
- Staff Training
- Process Improvements
- Current Malaysia pharmacy license
- Advising and Educating Patients
- Maintaining records
Details
No 18, Jalan Pinggiran 2/6, Golf East, Horizon Hill, Iskandar Puteri, Johor, 79100, Malaysia, 017-6151561, zatyfiqa27@gmail.com
References
PN. ERNIZA HUSIN (HUMAN RESOURCES), SEYON PHARMACY, 013-754 0584
Timeline
Pharmacist (UF41)
Klinik Kesihatan Larkin
08.2019 - 04.2020
Pharmacist (UF41)
Hospital Sultanah Aminah
04.2018 - 07.2019
Bachelor of Pharmacy (Honours) -
Universiti Teknologi Mara (UiTM)
04.2012 - 01.2016
Pharmacist
Seyon Pharmacy
4 2020 - Current
Diploma in Pharmacy -
Malacca International College of Science And Technology (MiCOST)
Sijil Pelajaran Malaysia (SPM) - undefined
Sekolah Seri Puteri
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