Summary
Overview
Work History
Education
Skills
Timeline
PROFESSIONAL TRAINING
Generic
IZZAH BINTI ABDUL RAHMAN

IZZAH BINTI ABDUL RAHMAN

Senior Test Analyst
Shah Alam,U10

Summary

Results-oriented quality assurance professional with robust background in defect management and software testing. Known for delivering timely solutions and enhancing system reliability through meticulous attention to detail. Renowned for fostering team collaboration and adapting to dynamic project requirements, while employing analytical skills and problem-solving abilities.

Overview

22
22
years of professional experience

Work History

Squad Member - Core Banking Transformation (CFS)

Maybank Berhad
03.2026 - Current

Product Rationalization and Modularization

  • Establishing the foundation: A definitive list of which products survive the rationalization and a design blueprint for the reusable components (interest
    rates, fees, rewards) that any future product can plug into
  • Clean the house: Streamline the existing product portfolio to ensure each product fits within the product framework
  • Bridge to technology: Develop a detailed plan for integrating this new modular business strategy with the ongoing Core Banking Transformation

Squad Member - M25+ SP4 (CFS-SME)

Maybank Berhad
09.2023 - 02.2026
  • Perform review and control testing to ensure processes in CFS LOB’s operation ascertain the level of good regulatory compliance.
  • Responsible and ensure all activities of quality assurance and control testing to fulfill the regulation requirement.
  • Identify gaps (if any)and provide recommendation of improvement after performing review/testing
  • Liaison with stakeholders if necessary and to ensure any findins are rectified within stipulated timeline.

Defect Manager and Senior Test Analyst

Maybank Berhad
07.2012 - 09.2023
  • Identify issues in requirements, design specification, system / technical specification and product specification to ensure testing coverage & traceability.
  • Define testing scope / matrix with assessing Impact Analysis or FSD from various aspects to cover e2e validation & verification, ensuring sufficient testing scope to mitigate testing risk.
  • Test Cases & Data – preparing data with complete necessary details (i.e: logical steps, test data, test devices), able to understand requirement and functional documentation to develop test scripts and established traceability with requirements in JIRA
  • Defect Logging - provided details, correct description, evidence of screen captured, correct values & definition for defect Severity in issue which reported in QC, link test case to defect.
  • Handle the day to day testing activities, coordinate and follow up with relevant stakeholders or small team to resolve testing issues independently.
  • Contribute to the reduction of UAT/ production defects.
  • Develop and maintain test artefacts across all test levels.SIT, UAT, UT, Sanity, Regression, Performance.
  • Work with developers, business stakeholders and other testing resources from the project and the business in completion of testing requirements.
  • Generate reports that give visibility of testing progress accurately, promptly and quality.
  • Learn & build automation scripting capability with UFT to support RBS Automation Regression efficiency and UCO.

Business Analyst

Integration Technology & Infrastructure, Maybank Berhad
02.2011 - 01.2012
  • Establish and manage the centralized development and testing environment to support IT Transformation program.
  • Establish testing process for the centralized development and testing environment
  • Assisted users with diagnosis of software and hardware issues and concerns.

Process Consultant

ECCI Consultancy Sdn Bhd
07.2009 - 12.2010
  • Assist Lead Consultant in project delivery for three MSC-Status Companies with involvement in Gap Assessment, Risk Assessment and Mock Assessment and also assist in final certification
  • To assist in performing Process Mapping of the client
  • To prepare process documents in CMMI V1.2,CMMI Services, ISO 20000-1:2005 and ISO 27001:2005 consulting projects; to review and verify documents submitted by clients
  • Involve in preparing Policies, Procedures, Guidelines and Form Template for ISO 20000-1:2005 and ISO 9001:2008 documentation standard
  • To involve in pre-sales and sales activities by accompanying the Marketing team to sales meeting
  • To manage client relationships at the team member and user levels (Malaysia, Singapore, Jakarta, Philippines)

Partner & Entrepreneur Development Executive

SKALI Web Services Sdn Bhd
01.2008 - 06.2009
  • Managing 152 (Malaysian’s Government Official Websites) accounts of Managed Portal Services websites.
  • Monitor closely 16 Partners on their development progress.
  • Produce Audit and Performance Report on Partners
  • Audit Partners on their resources and infrastructure.
  • Coordinates all Partner meetings, workshops, trainings, pre-commissioning or any activities with client.
  • Monitoring 94 programmers on their progress of web site development.
  • Managing and oversees the flow of Solution Department’s daily operations.
  • Assisting and monitoring Quality Assurance activities within department.

Document Controller Executive

Taisei Corporation (Japan based Construction Firm)
06.2006 - 12.2007
  • Managed and coordinated technical data, documents and construction drawings for timely update to various key users.
  • Responsible in preparing "non-conformance report".
  • Responsible in maintaining close coordination and communication between the Design, QA/QC, QS & Contracts and Maintenance Department
  • Project Basis

Application Analyst

Kompakar eBiz Sdn Bhd
04.2005 - 05.2006
  • Involved in the software development projects (please refer to Project Profile Section)
  • A subsidiary of Kompakar Inc Bhd, the first Malaysian ICT Company to be Capability Maturity Model Integration (CMMI) Level 5 rated and recognized as a World-Class Software Development Organization.

Consultant

Innovation Associates Sdn Bhd
01.2004 - 03.2005
  • Involved in the Terengganu State Government’s project in the team of five.
  • Conducted a research on methods to improve their economics, educations, agricultures, tourism during the Barisan Nasional’s term of (2004-2007).
  • Involved in the presentation and brainstorming at the Terengganu’s Government Department.
  • Handled all the resources obtained from the State Government and compiled it to become a single document.

Education

Competency Certificate - Real-Time Embedded System Software Engineering

Selangor Human Resource Development
MALAYSIA
01-2006

BSc (H) - Computer Science

University Technology of Malaysia
MALAYSIA
01-2004

Sijil Pelajaran Malaysia -

Sek.Men.Teknik Port Dickson
MALAYSIA
01-1997

Skills

Test case design

Functional testing

Regression testing

Team leadership

Assessing risks

Teamwork and collaboration

Problem-solving

Analytical Thinking

Timeline

Squad Member - Core Banking Transformation (CFS)

Maybank Berhad
03.2026 - Current

Squad Member - M25+ SP4 (CFS-SME)

Maybank Berhad
09.2023 - 02.2026

Defect Manager and Senior Test Analyst

Maybank Berhad
07.2012 - 09.2023

Business Analyst

Integration Technology & Infrastructure, Maybank Berhad
02.2011 - 01.2012

Process Consultant

ECCI Consultancy Sdn Bhd
07.2009 - 12.2010

Partner & Entrepreneur Development Executive

SKALI Web Services Sdn Bhd
01.2008 - 06.2009

Document Controller Executive

Taisei Corporation (Japan based Construction Firm)
06.2006 - 12.2007

Application Analyst

Kompakar eBiz Sdn Bhd
04.2005 - 05.2006

Consultant

Innovation Associates Sdn Bhd
01.2004 - 03.2005

Competency Certificate - Real-Time Embedded System Software Engineering

Selangor Human Resource Development

BSc (H) - Computer Science

University Technology of Malaysia

Sijil Pelajaran Malaysia -

Sek.Men.Teknik Port Dickson

PROFESSIONAL TRAINING

  • 2024 Agile Fundamental, Maybank Berhad
  • 2019 Certified Tester Foundation Level, ITSQB
  • 2010 ISO9001 Certified Lead Appraiser, RAB-QSA
  • Lean Six-Sigma Green Belt, Motorola University
  • ITIL V3 Foundation Certification
  • Appraisal Team Member, Introduction to CMMI Version 1.2, SEI
  • 2009 Information Security Management System Internal Audit Training Occupational Health, Safety Assessment Series (OHSAS) 18001:2007
  • 2008 Fundamental of JAVA Programming Language
  • 2006 Capable Maturity Model Integration Level 5
  • 2005 Edward De Bono’s: Six Thinking Hats & Creative Thinking
IZZAH BINTI ABDUL RAHMANSenior Test Analyst