Izyan Izdihar Malik
Johor Bahru, Johor
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
12
12
years of professional experience
Work History
Sales Associate
Measat Broadcast Network System
04.2012 - 05.2013
- Engaged with customers to build rapport and loyalty.
- Utilized cross-selling techniques to introduce customers to complementary products, increasing average transaction size.
Customer Service Representative
Measat Broadcast Network Systems
06.2013 - 12.2022
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
Beauty Sales Advisor
G Prestiges
02.2023 - 05.2024
- Enhanced customer satisfaction by providing personalized beauty consultations and product recommendations.
- Provided exceptional customer service by responding promptly to inquiries via phone or email while maintaining a friendly demeanor throughout interactions.
- Collaborated with team members to achieve monthly sales targets, consistently meeting or exceeding goals.
- Boosted product sales by conducting engaging and informative makeup demonstrations.
Education
Bachelor of Arts - Bachelor of Ceramics Art
University of Technology Mara (UiTM)
Shah Alam, Selangor, Malaysia10.2010
Skills
Customer Service
Client Retention Strategies
Product Demonstration
Cross-selling strategies
Honest and Dependable
Reliable and Responsible
Strong Communication and Interpersonal Skills
Adaptable and Flexible
Product and Service Sales
Computer Proficiency and Microsoft Office
Expected salary and References
Expected salary : 3-3.5 k
References :
Kothai Subramonie
Former branch manager (measat broadcast network system)
contact : 0122360080
Kalaivani Thanikachchalam
Branch manager of Dolize skincare (G prestiges)
contact : 01116500125
Timeline
Beauty Sales Advisor
G Prestiges
02.2023 - 05.2024
Customer Service Representative
Measat Broadcast Network Systems
06.2013 - 12.2022
Sales Associate
Measat Broadcast Network System
04.2012 - 05.2013
Bachelor of Arts - Bachelor of Ceramics Art
University of Technology Mara (UiTM)
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