Izwan Esa

Responsibility :

• Comply rules and guidelines set by customs and other government agencies overseeing import activities.
• Prepare daily reports with updated information.
• Ensure every declaration is accurate to meet performance goals set by management.
• Categorized shipments based on national tariff classifications and determined taxes.
• Explored innovative problem-solving approaches to enhance overall efficiency.
• Supervised enhancement of import procedures to increase productivity.
• Communicate between different teams to improve import processes.
• Ensure that all equipment is operational and promptly address any issues to supervisor to avoid delay in process.

Responsibility :

• Comply rules and guidelines set by customs and other government agencies overseeing export activities.
• Resolved customer questions and issues by explaining solutions step by step.
• Handled complaints by staying calm, communicating clearly, and finding solutions.
• Prepare daily reports with updated information.
• Actively listened to customers to fully understand requests and address concerns.
• Categorized shipments based on national tariff classifications and determined taxes.
• Ensure every declaration is accurate to meet performance goals set by management.
• Communicate between different teams to improve processes.
• Explored innovative problem-solving approaches to enhance overall efficiency.
• Supervised enhancement of export procedures to increase productivity.
• Ensure that all equipment is operational and promptly address any issues to supervisor to avoid delay in process.

• Responsibility :
• Handle outbound materials following latest procedures and processes.
• Record and input data information into system.
• Keep work area neat and prepared for next process cycle.
• Interact with customers to understand their needs and provide excellent service.
• Maintain customer satisfaction by managing their shipments effectively.
• Collaborate on process improvement to enhance shipment efficiency.
• Communicate between different teams to improve processes.
• Create and maintain clean and safe workplaces to prevent accidents.
• Diagnose and solve system issues.
• Develop and execute strategies to speed up outbound processes.
• Ensure that all equipment is operational and promptly address any issues to supervisor to avoid delay in process.
• Examine every customer shipment to prevent damage or inclusion of hazardous items before proceeding.

Responsibility :

• Keep accurate records of warehouse quality.
• Take samples, inspect, and store incoming raw materials.
• Watch over activities following CGMP and EHS rules.
• Check and calibrate weighing balance in warehouse.
• Handle material receipt and paperwork like invoice, good received note and bill forwarding.
• Manage tasks on shop floor, tank farm, and barrel storage area.
• Safely unload chemicals from tankers to storage tanks.
• Move chemicals to production when needed.
• Follow pollution control and safety rules as per EHS policies.
• Lead and oversee general workers.

Responsibility :

• Maintained records of incoming and outgoing inventory.
• Generated and updated daily documents and reports.
• Conducted weekly stock checks to ensure accuracy.
• Identified and promptly reported any damaged materials or equipment to warehouse supervisor.
• Diligently followed both verbal and written instructions.
• Delivered precise stock reports to facilitate timely restocking.
• Upheld warehouse cleanliness and safety in alignment with standards.
• Collaborated in team meetings to troubleshoot and address inquiries.
• Developed strong understanding of warehouse product placement, enhancing efficient order picking and packing.
• Actively assisted with heavy lifting and complex problem-solving tasks, contributing to operational excellence.

Responsibility :

• Operate computerized weighbridge to accurately measure and log deliveries and unloading of oil products by tanker trucks.
• Ensure proper functionality of weighbridge and associated equipment.
• Prepare necessary documents and reports daily.
• Conduct safety checks in workplaces to maintain secure and healthy environment.
• Monitor operations to ensure compliance with established protocols.
• Summarize investigation findings and communicate essential information to supervisors.
• Inspect tools for safety compliance.
• Utilize quality control team's assessments to decide whether to permit or decline entry of incoming trucks transporting raw oil products.