IZAD ISMAIL
Bangi, Selangor,10
Summary
I am a highly motivated and results-driven professional with over 25 years of experience in the telecommunications industry, particularly with Telekom Malaysia. My career has been marked by significant achievements in business management, strategic partnerships and corporate responsibility, including my recent role as Director of Multimedia University Foundation, where I focused on funding initiatives in education. I possess a Master of Business Administration (MBA) which complements my extensive experience in managing business operations.
After taking a career break since August 2024 to reprioritise, I am now rejuvenated and eager to re-enter the job market and leverage my skills in management, relationship building and problem-solving to contribute to a forward-thinking organisation.
Overview
28
28
years of professional experience
1
1
Certification
Work History
DIRECTOR OF FOUNDATION
MULTIMEDIA UNIVERSITY
07.2022 - 07.2024
- Collaborated with board members in setting organizational goals, defining strategies, and measuring progress towards objectives.
- Built relationships with community partners, enhancing the foundation''s visibility and impact.
- Evaluated program effectiveness through regular assessments, making necessary adjustments for optimal outcomes.
- Increased the Foundation's endowment by more than 1000%
- Developed annual budgets and monitored financial performance, ensuring fiscal responsibility and compliance.
- Established and maintained strong relationships with customers, vendors and strategic partners.
HEAD OF STRATEGIC PARTNERSHIP & BUSINESS DEVELOPMENT
UNIFI BUSINESS
04.2021 - 06.2022
- Secured Government of Malaysia's SME Digitalization Grant for unifi Business
- Increased unifi Business' sales by 140% by making unifi Business a Technology Service Provider (TSP) for the SME Digitalization Grant
- Strengthened unifi Business' Strategic Partnerships with Government agencies, Financial Institutions and major players in the Micro, Small and Medium Enterprises to expand revenue : BSN, MCMC, SME Bank, Google, SME Corp, MARA, PUNB and other service providers for the SME segment
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
HEAD, CORPORATE RESPONSIBILITY & EXTERNAL STAKEHOLDERS MANAGEMENT (CRESM)
TM
01.2013 - 04.2021
- Responsible for creating sustainable TM Corporate Responsibility programs that fall under the pillars of Economic, Education, Social and Environment
- Also responsible for the planning, editing and production of TM's Annual & Sustainability Report
- As Content Director for TM's Sustainability Report, I'm also responsible for TM's Sustainability practices by identifying TM's material issues and recommending the appropriate measures to address these issues & risks
- Chairman of the GLC Disaster Response Network, (GORN) - a coalition of Government-Linked Companies in providing relief during disasters, especially during Malaysia's annual monsoon season floods
- Connected Corporate Malaysia by coordinating to streamline support and assistance worth of RM141.4 million during the height of COVID-19 pandemic in 2020, for Malaysia's emergency and recovery needs
ASSISTANT GENERAL MANAGER
TM SME
01.2009 - 12.2013
- Created products & bundlings for TM SME which includes Streamyx and UniFi's Office-In-A-Box, an all-in-one communications offering for the SME market
- Responsible for the development of potential market for TM SME, the SME Line of Business for TM Berhad
- Also responsible for development of potential partners with Government & Non-Government Agencies
- Created lead generations and seeding programs with partners
- Relationships established include with SME Corp, MATRADE, MDEC, SMI Association of Malaysia, Permodalan Usahawan Nasional Berhad, Google and GiatMara
- Also led the new business aspect for TM SME such as eCommerce, Cloud Computing, Platform As A Service and Software As A Service
- Created TM SME's communication tools for the SME Market, which include BTL & ATL communications and also via sales events & exhibitions
MANAGER
TM CONSUMER SALES
01.2007 - 12.2009
- Oversaw the sales & planning of data & broadband products for TM's consumer market
- A member of TM's High Speed Broadband team, the working team responsible for the current Unifi product
MANAGER
TM NET SDN BHD
01.2004 - 12.2007
- Pioneer team member of TM Net Sdn Bhd, the internet subsidiary of Telekom Malaysia Berhad
- While in TM Net, assumed the roles of Corporate Sales and Outlet Development and Management Manager
EXECUTIVE - MANAGER, NEWCO DIVISION
TELEKOM MALAYSIA BERHAD
01.1997 - 12.2004
- Entered the corporate world with TM's NewCo division, which was responsible for the new businesses of MSC Mega Projects
- Job scopes while in TM NewCo included the successful bidding of the TM Smart School project and pioneer member of Telekom Smart School Sdn Bhd, implementation of the secure Digital Signature project, Tele-Logistics projects and the area of Commerce Applications Service Provider of Telekom Malaysia Berhad
- The responsibilities while in NewCo were: Creating new opportunities for the internet business, Sales for the internet, Analyze and prepare business proposal for new venture business, Consolidation of Sales & Marketing for the Commerce Application services
Education
Master's - Business Administration (MBA)
INTERNATIONAL ISLAMIC UNIVERSITY
01.2004
Bachelor's - Education (B.Ed)
UNIVERSITI KEBANGSAAN MALAYSIA
01.1997
Certificate - Computer Studies
KOLEJ NEGERI
01.1991
Skills
- Leadership
- C-Suites Relationship Management
- Problem solving
- Communication
- Collaborative leadership
- Innovation and creativity
- Volunteer management
- Partnership development
Accomplishments
CRESM
100 Most lmpactful CSR Leaders at the World CSR Day, 2017
• CSR Leadership Award 2017 at Asia Best CSR Practices Awards 2017
• Leading the GLC 20 as Chair of the GLC Disaster Response Network (GDRN) since 2014
• Created TM's volunteer movement (TM ROVers) https: / /youtu. be/2illPuK6dig
• Sustainable Digital education via robotics, 3D printing coding & live-data logging. https: / /youtu.be/9QNOrzAbcsM
• Initiated TM's Sustainable Coral Propagation Project https://youtu.be/lTH2G7PvU54
• Pioneered TM's Integrated Annual Report
• Back to back wins of Asia Sustainability Report Rating (2018 & 2019, 2016)
• Best Strategic CSR Awards at the International Investor Corporate Awards 2019
TM SME
• Created Office-In-A-Box
• Partnerships with SME Corp, SMI Malaysia and Google
• Created & launched TM SME BizFest
• Created & launched TM SME BizNet sales event.
Consumer Sales
• Achieved YoY growth of broadband services for the consumer market.
• Member of the HSBB project team
TM Net Sdn Bhd
• Doubled the broadband sales of TM Sales Outlets (TMPoints)
• More than doubled the broadband sales of TM's internal sales team.
• Secured MDEC's Anchor Project Provider for eBusiness for TM Net
• Positioned TM as a Top-level-Domain Name registrar with MYNIC.
TM NewCo Division
• Won the nation's Smart School project
• Launched TM's first educational internet portal, TM School Online.
• Launched & managed TM PrivateM@ail, TM and Malaysia's first Digital Signature offering
• Secured NewCo's first revenue via its first sales of online advertisement.
• Default presenter for the national eBusiness roadshow.
Certification
Certified PADI Scuba Diver
Languages
Malay
Native language
English
Proficient
C2
Timeline
DIRECTOR OF FOUNDATION
MULTIMEDIA UNIVERSITY
07.2022 - 07.2024
HEAD OF STRATEGIC PARTNERSHIP & BUSINESS DEVELOPMENT
UNIFI BUSINESS
04.2021 - 06.2022
HEAD, CORPORATE RESPONSIBILITY & EXTERNAL STAKEHOLDERS MANAGEMENT (CRESM)
TM
01.2013 - 04.2021
ASSISTANT GENERAL MANAGER
TM SME
01.2009 - 12.2013
MANAGER
TM CONSUMER SALES
01.2007 - 12.2009
MANAGER
TM NET SDN BHD
01.2004 - 12.2007
EXECUTIVE - MANAGER, NEWCO DIVISION
TELEKOM MALAYSIA BERHAD
01.1997 - 12.2004
Bachelor's - Education (B.Ed)
UNIVERSITI KEBANGSAAN MALAYSIA
Certificate - Computer Studies
KOLEJ NEGERI
Certified PADI Scuba Diver
Master's - Business Administration (MBA)
INTERNATIONAL ISLAMIC UNIVERSITY
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