Iwana Rahim
Bakri,Muar
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.
Overview
2
2
years of professional experience
Work History
Barista
Infushion Teahouse
Bukit Bakri
02.2022 - 04.2024
- Operated espresso machines and commercial coffee brewers to create beverages.
- Optimized beverage presentation through creative garnishing techniques, elevating the visual appeal of each drink served.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Worked effectively in fast-paced environments.
- Organized and detail-oriented with a strong work ethic.
- Self-motivated, with a strong sense of personal responsibility.
- Demonstrated creativity and resourcefulness through the development of innovative solutions.
- Learned every menu item's preparation and numerous off-label drinks to meet customer needs.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
Education
Higher of School Certificate
Smk Dato Sulaiman
Batu Pahat08.2018
Spm - Sastera
Smk Dato Sulaiman
Batu Pahat09.2016
Skills
Food Preparation
POS Systems
Retail Management
Color theory
Drawing Techniques
Color Discrimination
Concept Development
Branding and Identity
Color Selection
Drawing and sketching
Multitasking Abilities
Written Communication
Timeline
Barista
Infushion Teahouse
02.2022 - 04.2024
Higher of School Certificate
Smk Dato Sulaiman
Spm - Sastera
Smk Dato Sulaiman