Ivy Ng
Senior Sales Manager
Subang Jaya
Summary
Dedicated and results-driven Senior Sales Manager with >10 years of experience in the engineering instrument industry. Proven track record of exceeding sales targets, building and leading high-performing sales teams, and developing strong customer relationships. Seeking an opportunity to contribute expertise and drive revenue growth for a forward-thinking engineering company.
Overview
14
14
years of professional experience
2
2
years of post-secondary education
5
5
Languages
Work History
Senior Sales Manager
Samson Controls Sdn Bhd
subang jaya
04.2013 - Current
- Led a team of sales professionals, overseeing their daily activities, setting targets, and providing coaching and mentoring to drive performance improvements, inclusive of technical product sizing selection, product knowledge and problem solving skills.
- Developed and executed strategic sales plans to penetrate new markets and expand the customer base, resulting in set goal of growth in market share.
- Cultivated and maintained relationships with key accounts and strategic partners, ensuring long-term customer loyalty and repeat business.
- Collaborated with product development teams to provide market insights and feedback, contributing to the launch of innovative products that met customer needs.
- Implemented sales training programs and workshops to enhance the skills and product knowledge of the sales team, resulting in improved sales performance.
- Managed the entire sales cycle, from prospecting and lead generation to contract negotiation and closing deals.
Manufacturing Engineer
Tylon Manufacturing Sdn Bhd
Shah Alam
04.2011 - 04.2013
- Applied project management metrics and tools in oversight of engineering and manufacturing projects and program services, for instance, CMM machine.
- Served as technical liaison between customer, manufacturing, quality assurance and vendor and supplier personnel to resolve technical and quality issues.
- Selected manufacturing methods, fabrication and operations to develop and coordinate production.
- Developed streamlined manufacturing process, which boosted productivity,"KAIZEN" activity, and saved 30% of raw material loss.
- Automated enabling technologies to identify and match potential suppliers for procurement and processing of hard to find parts.
Process Engineer
Muramoto Sdn Bhd
Serdang
04.2010 - 04.2011
- Continuously evaluate and improve metal stamping processes to enhance efficiency, reduce scrap, and minimize downtime.
- Conducted root cause analysis to identify, prioritize and eliminate process losses.
- Create and maintain detailed process documentation, including standard operating procedures (SOPs), work instructions, and process flowcharts. Skills involved AUTOCAD software.
- Engage in continuous improvement initiatives such Kaizen to drive efficiency and quality improvements in the stamping process.
Education
Bachelor of Science - Material Science
University Putra Malaysia (UPM)
Malaysia 09.2008 - 09.2010
Skills
Rapport and relationship building
undefinedTimeline
Senior Sales Manager
Samson Controls Sdn Bhd
04.2013 - Current
Manufacturing Engineer
Tylon Manufacturing Sdn Bhd
04.2011 - 04.2013
Process Engineer
Muramoto Sdn Bhd
04.2010 - 04.2011
Bachelor of Science - Material Science
University Putra Malaysia (UPM)
09.2008 - 09.2010
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