Summary
Overview
Work History
Education
Skills
Timeline
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ISZ FADZULLAH

ISZ FADZULLAH

Retail Manager
AMPANGAN

Summary

Experienced professional seeking managerial opportunities in the field of operations and project management as I pursue my Master's Degree. Skilled in staff management across various departments and branch outlets in the sports retail industry. Validated AAF trainer with a track record of successfully conducting training sessions. Expertise in sports and product knowledge has contributed to my success as a product expert. Achieved outstanding results and met KPIs as the first profile to organize and execute a booth event at DECATHLON MALAYSIA. Currently, working as a training manager responsible for company-wide training initiatives.

Overview

13
13
years of professional experience
12
12
years of post-secondary education

Work History

Outlet Manager

Boat Noodle
12.2023 - Current
  • Managed weekly inventory transactions by creating templates to track optimal food and beverage stock.
  • Managed financial transactions accurately, reconciling daily sales reports and maintaining organized financial records.
  • Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
  • Assessed sales reports to identify and enhance sales performance, support inventory oversight, and capitalize on emerging trends.

Branch & Training Manager

Sports Planet Warehouse Outlet
03.2022 - 11.2023
  • My role in this company is to take care of the outlet and also conducting the training for new employees for assistant branch manager level
  • My outlet is the base of the training for the executive level staff training
  • Meanwhile I'm also the leader of the outlet to make sure all the flow of my store are smoothly attended
  • Basically I have to make sure all the sports equipment are well arrange teach them all the SOP of the merchandise and the layout of the goods
  • Sometimes as a leader lots of sacrifice need to be done, such work of long working hour to replace staff who are on MC absence without notice and lots more

Golf And Professional Sports Leader

Decathlon Malaysia
09.2017 - 03.2022
  • Passionate sport person that have been working in Decathlon for almost 4 years, Have a background in Bachelor of Sport Science student, representing Golf Sport in my University and state
  • I started to work in Decathlon in September 2017, Roughly what I have been doing in take care of Golf sports as I am the expert in that niche sport in Decathlon, I also have experience taking care for Nature and Target sport since the beginning of working in Decathlon
  • I am also already a validated AAF trainer and VLG for my passion sport which is Golf
  • I also hold a position as an event relay and training relay in BSD, conduct most of the events in store and also open booths at Bank Negara Malaysia for 3 times with the great ROI returned for the event
  • As for my new role for training relay from early 2021, I have to make sure the necessary action is to make sure the staff attend the compulsory training as this is what our retail leader wanted for all the staff to achieve the training objective as we work in customer service industry
  • I am also one of the Sub-duty for my store as in case of emergency and replacement to take care of the store in any condition related
  • Last but not least I am pursuing my study in Executive Master in Operation and Project Management for my own development and career in future

Production Team

A&G Lamattina & Son Pty. Ltd Boneo Victoria
07.2016 - 06.2017
  • Company Overview: This company is one of the largest company that supply the vegetables all over Victoria territory and provide stocks to supermarkets such as Coles and Woolworth
  • Basically I'm working as a part time student as I'm perusing my thesis degree in Australia
  • Work as production team is quite an experience for me
  • Arranging the product in the shelf also one of the profile that help to support the Q&C team before the goods been packed
  • This company is one of the largest company that supply the vegetables all over Victoria territory and provide stocks to supermarkets such as Coles and Woolworth

Executive Sports Assistant

RhR Lanai Kijang Bank Negara Malaysia
02.2015 - 06.2016
  • In this work scope I have to make sure the facility are in good condition, make sure the staff doing their job and sending the reports to me regularly
  • Sometimes I assist the need of the staff of Bank Negara to do their training and sharing the information related to the sports science course

BARISTA

STARBUCKS MALAYSIA
04.2015 - 12.2015
  • Work as the Barista need to be multi-tasking and also customer oriented with skill and knowledge of the food
  • As specially coffee and food complimentary

Assistant Golf Executive (Internship)

KLGCC known As (TPC) Sirm Darby Property
03.2012 - 12.2012
  • In this work scope I'm help to handle all kind of events whether private or clubs events
  • Organising the tournament for the club and also private close competition for the company
  • Set up quotations for clients, and also do some marketing to sell membership of the club
  • Been offered to work permanently but have to refuse because I'm continuing my study

Education

Diploma - Sports Science

UiTM
01.2010 - 05.2013

Degree - Sports Science

UiTM
01.2014 - 05.2018

Executive Master - Operations and Project Management

University Malaysia Pahang
01.2021 - Current

Skills

MS Word

Timeline

Outlet Manager

Boat Noodle
12.2023 - Current

Branch & Training Manager

Sports Planet Warehouse Outlet
03.2022 - 11.2023

Executive Master - Operations and Project Management

University Malaysia Pahang
01.2021 - Current

Golf And Professional Sports Leader

Decathlon Malaysia
09.2017 - 03.2022

Production Team

A&G Lamattina & Son Pty. Ltd Boneo Victoria
07.2016 - 06.2017

BARISTA

STARBUCKS MALAYSIA
04.2015 - 12.2015

Executive Sports Assistant

RhR Lanai Kijang Bank Negara Malaysia
02.2015 - 06.2016

Degree - Sports Science

UiTM
01.2014 - 05.2018

Assistant Golf Executive (Internship)

KLGCC known As (TPC) Sirm Darby Property
03.2012 - 12.2012

Diploma - Sports Science

UiTM
01.2010 - 05.2013

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ISZ FADZULLAHRetail Manager