Ismail Sri
Fire Tech And OSC
Kuantan, Pahang,06
Summary
Dynamic Fire Technician with expertise in emergency response planning , a commitment to continuous learning and Commitment Trainer for Fire Fighting,Hazmat ,Rescue and First Aider At PETRONAS Chemical MTBE, I enhanced customer satisfaction through effective communication and proactive service, while optimizing fire safety measures. Proven leadership skills and problem-solving abilities contributed to improved training outcomes and reduced false alarms.
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
33
33
years of professional experience
1
1
Certification
2
2
Languages
Work History
Fire Technician and OSC
PETRONAS Chemical MTBE
06.2006 - Current
- Conducted training sessions for building occupants on emergency evacuation procedures, increasing overall preparedness for potential threats.
- Strengthened relationships with clients through clear communication and persistent follow-ups to address their concerns or needs regarding fire safety measures.
- Identified opportunities for cost savings by recommending upgrades or replacements when necessary, ultimately extending the lifespan of existing systems while maintaining optimal functionality.
- Increased customer satisfaction by providing prompt and efficient service during routine maintenance checks or emergency situations.
- Provided expert advice on proper placement and utilization of fire safety equipment, optimizing effectiveness during emergencies.
- Maintained up-to-date knowledge of industry advancements by attending professional development courses, ensuring best practices were applied during all service calls.
- Improved emergency response times with regular testing and calibration of fire detection systems.
- Contributed to company growth by consistently meeting performance targets and maintaining a high standard of workmanship across all tasks performed as a Fire Technician.
- Played a key role in reducing false alarms through careful analysis and troubleshooting of faulty detection equipment.
- Supported team members during large-scale projects, coordinating efforts to ensure efficient completion within required deadlines.
- Collaborated with local fire departments during emergency situations, providing technical support and expertise to enhance overall response efforts.
- Evaluated the effectiveness of training initiatives by tracking participant progress and gathering feedback for continuous improvement.
- Coached employees on best practices, providing constructive feedback to support their professional growth.
- Collaborated with subject matter experts to create accurate training content.
- Enhanced trainee engagement through interactive workshops and hands-on activities.
- Delivered dynamic presentations to facilitate learning and retention among diverse audiences.
- Conducted comprehensive needs assessments to identify gaps in knowledge and skills, informing future program development.
- Improved learning outcomes with application of adult learning principles in all training programs.
- Increased employee competency with creation of targeted skill development paths.
Military
RMAF
10.1991 - 10.2004
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
- Worked well in a team setting, providing support and guidance.
- Passionate about learning and committed to continual improvement.
- Managed time efficiently in order to complete all tasks within deadlines.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Education
No Degree - Train The Trainer
Quest Learning SDN BHD
Selangor 04.2001 -
No Degree - First Aider Train The Trainer
Cert Academy
Puchong Batu Dua Belas, Selangor, Malaysia 04.2001 -
No Degree - Train The Trainer
Niosh
Bangi, Selangor, Malaysia 04.2001 -
No Degree - Train The Trainer
MIFFA Consultancy And Training Service Sdn Bhd
Kuantan, Pahang, Malaysia 04.2001 -
Skills
Electrical safety
Certification
CFR - Certified First Responder
Timeline
Fire Technician and OSC
PETRONAS Chemical MTBE
06.2006 - Current
No Degree - Train The Trainer
Quest Learning SDN BHD
04.2001 -
No Degree - First Aider Train The Trainer
Cert Academy
04.2001 -
No Degree - Train The Trainer
Niosh
04.2001 -
No Degree - Train The Trainer
MIFFA Consultancy And Training Service Sdn Bhd
04.2001 -
Military
RMAF
10.1991 - 10.2004
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