ISMA HAZIQ ISHAK
Facility Maintenance
Johor Bahru, Johor
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
7
7
years of professional experience
7
7
years of post-secondary education
Work History
Facilities Maintenance Officer (hygiene)
ISS Facility Services
09.2023 - Current
- Provide a high standard of hygiene and cleanliness within the customer premise.
- Practice good service acts by greeting others, smiling, and saying thank you (GST) to customers and colleagues.
- Maintain hygiene standards in hospital wards.
- Resolved day-to-day operational issues to reach short- and long-term performance goals.
- Developed training programs to improve employee skills and productively utilize labor.
- Contributed to smooth facility operations by promptly addressing any maintenance-related concerns raised by staff members or visitors.
Mechanical Supervisor
Selendang Bayu Sdn Bhd
1 2021 - 08.2023
- Handled heating, ventilation, and air conditioning (HVAC) system.
- Handled plant preventive maintenance, such as fan coil unit, house reel, fire extinguisher, cooling tower, and barrier gate.
- Handled basic civil maintenance, such as piping system, roadways, walls, and ceilings.
- Supervised installation of different types of mechanical equipment, keeping work in line with drawings and specifications.
- Provided emergency response to handle urgent breakdowns.
- Improved equipment efficiency by conducting thorough inspections and implementing regular maintenance procedures.
- Maintained an adequate inventory of spare parts to prevent critical downtime.
Supervisor
Zarif Marine Engineering Sdn Bhd
01.2019 - 01.2021
- Maintained and repaired boat engine and pipeline in the engine system.
- Carried out minor and major repairs for outboard, inboard, and ship engines.
- Handled piping in the building.
- Settled down, report, and documentation regarding the projects.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Identified operational inefficiencies and implemented corrective measures to increase effectiveness.
- Improved customer satisfaction with prompt and courteous resolution of inquiries and complaints.
Assistant Supervisor
Medivest Sdn Bhd
01.2018 - 01.2019
- Handled maintenance in the air conditioning system.
- Managed reports and complaints in air conditioning systems.
- Handled maintenance in hospital facilities.
- Minor serviced hospital vehicles (ambulances).
- Submitted documentation and reports to upper management.
- Managed daily tasks, delegating responsibilities effectively to optimize team resources and meet deadlines.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Worked closely with other supervisors to create a cohesive, high-performing team that consistently met or exceeded company objectives.
- Revised work practices to improve efficiency, boost quality and meet production goals.
Education
Bachelor of Mechanical Engineering (Hons), Second Class Degree - Engineering Mechanics
Universiti Tun Hussein Onn Malaysia
Parit Raja, Johor, Malaysia 01.2015 - 05.2018
Diploma of Mechanical Engineering, Second Class Diploma - Engineering Mechanics
Universiti Tun Hussein Onn Malaysia
Parit Raja, Johor, Malaysia 01.2011 - 05.2014
Skills
Software - Microsoft Office Powerpoint/ Excel Adobe Photoshop
Video Editing
Photography
Logo Design
Copywriting
Leadership
Summary
in Mechanical Experience Engineering field for 5 years. Hardworking, responsible and organized person. Dedicated, easy to work with and committed to becoming a dependable and valuable team member.
Leadership and involvements
- Vice president of Minggu Haluan Siswa UTHM (2016-2017)
- Participated in Music Festival and Busking Challenge MAKUM (2017)
- Participated in Rentak Bitara MAKUM (2017)
- President of Kelab PEMADAM (2015-2016)
- Participated in National Aspirations Leadership (2015)
- Participated in Leadership Camp (2015)
Expected Salary
$2700 $3700
Languages
Malay
Proficient
C2
English
Intermediate
B1
References
- Ahmad Tajul Arriffin bin Maarof, Supervisor, +65 87585752
- Muhammad Asnawi bin Omar, Mechanical Supervisor Leader, +60 19 789 5090
Timeline
Facilities Maintenance Officer (hygiene)
ISS Facility Services
09.2023 - Current
Supervisor
Zarif Marine Engineering Sdn Bhd
01.2019 - 01.2021
Assistant Supervisor
Medivest Sdn Bhd
01.2018 - 01.2019
Bachelor of Mechanical Engineering (Hons), Second Class Degree - Engineering Mechanics
Universiti Tun Hussein Onn Malaysia
01.2015 - 05.2018
Diploma of Mechanical Engineering, Second Class Diploma - Engineering Mechanics
Universiti Tun Hussein Onn Malaysia
01.2011 - 05.2014
Mechanical Supervisor
Selendang Bayu Sdn Bhd
1 2021 - 08.2023
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