Summary
Overview
Work History
Education
Skills
Recognized Strengths
Nric
Personal Information
References
Timeline
Generic
Isberi Rengasamy

Isberi Rengasamy

Operation Project Manager [NPI]
Bayan Lepas

Summary

Resourceful Project Manager with 15 years of expertise in organizing business operations and resource management to achieve smooth flow and project operations. Leads procurement of resources including equipment and supplies. Monitors projects by adhering to production schedule and budget, managing production team, identifying problems and providing targeted solutions. Knowledgeable in accounting principles, bookkeeping, budget, and financial management.

Overview

22
22
years of professional experience

Work History

Operation Project Manager

Jabil Circuit [ Plant 3]
06.2021 - Current
  • Work closely with Micron customer & join all the meetings with Micron Boise physically during first NPI kick start for Jabil plant
  • Responsible for ensuring Micron project requirements and/or objectives are correctly gathered, understood and properly translated for execution
  • Build team(s) to address the project goals and objectives
  • Collaborate with customer -Micron (internal or external) from requirements gathering through product acceptance/ approval
  • Align the project team to customer needs by establishing milestones, goals, and objectives based on input from all functional areas and stakeholders within the project
  • Review project schedules with functional project managers and project coordinators allocated to projects
  • Provide guidance and motivation to project teams to successfully achieve project goal and corporate initiatives
  • Communicate project objectives in terms of overall strategic business objectives
  • Manage development of project plans with focus on achievement of project goals and corporate initiatives, including project specific Key Performance Indicators (KPI’s) or metrics
  • Responsible for recognizing project's Key Performance Indicators (KPI) and manage the work within scope, quality, time and cost constraints
  • Drive project to completion in accordance with the project schedule
  • Coordinate the efforts of the team to develop an integrated project plan and risk analysis with action plans to mitigate the risks
  • Management of Resource capacity and time tracking allocated to the project
  • Participates in the financial management and analysis of costs for projects, including Capital Expenditures Requests (CER’s) travel, training, resources allocation and other project related costs
  • Accountable for overall project success - including cost, schedule, quality, and scope management
  • Report project status, issues and implemented solutions as well as evaluations and assessments of the results
  • Provide leaders with updates, including greatest opportunities for improvement
  • Recognize potential problem areas against the plan and identify and implement alternative solutions
  • Identify best cost solutions to reduce cost by streamlining processes and systems (i.e
  • Modification of responsibilities or consolidation of tasks, elimination of non-value added processes, or complete re-engineering of processes and systems)
  • Provide key stakeholders with regular project performance status, variances to plan, and identification of corrective actions (if required)
  • Drive continuous improvement through trend reporting analysis and metrics management
  • Demonstrate a commitment to customer service; anticipate, meet and exceed expectations by solving problems quickly and effectively, making customer issues a priority
  • Drive relevant, concise and effective communication through a variety of mediums
  • Comply and follow all procedures within the company security policy
  • May perform other duties and responsibilities as assigned.

Quality Senior Engineer

Jabil Circuit [ Plant 1]
05.2017 - 01.2021
  • Organising the daily work schedule of Quality engineers to ensure agreed metrics are achieved
  • Liaise with Quality Manager in relation to all aspects of internal and external Audits
  • Contribute to Keysight workcell as a QE Lead for NES division to drive for improvement
  • Oversee team members work to ensure that they adhere to specifications
  • Be capable of making decisions on Product Quality
  • Drive continuous quality improvement in conjunction with engineering and operations
  • Evaluate and provide input to inspection processes via inspection aids [VA} and instruction guidelines
  • Review all supplies, internal and customer discrepancies
  • Coordinate and track the effectiveness of corrective /proactive action efforts
  • Interface with all departments as applied to the Policies and Procedures
  • Comply and follow all procedures within the company security policy
  • Provide support for all quoting activities by participation in initial process design, development and implementation phases
  • Provide insight and assistance of implementing and maintain Process Improvement and Optimization concentrating on proactive methodologies
  • To be the focal person for work cell related quality and functional product issue
  • To work together with workcell team to solve all the issue and meet the business requirement and shipment –On Time Delivery
  • To generate/ provide documentation [Quality Alert] to perform inspection of PCBA in production line
  • Create and validate training curriculum in area of responsibility for technician
  • Recruit, interview and hire Quality Engineers and Technician to support Quality Team.

Quality Assurance Engineer

Inforce Computing, Inc
08.2014 - 04.2017
  • Develop, manage and improve design and manufacturing processes for highest customer experience
  • Audit, supervise and maintain quality matrices of our key suppliers
  • Audit and manage internal processes, such as, ECO, MDO, Design & Development, Product Release, Component/Vendor selection, EOL process etc
  • Develop performance matrices that help us monitor our efficiencies and delivery model
  • Attend CCB meetings and responsible for process adherence
  • Coordinate NPI activities
  • Responsible for RMA, Failure Analysis, Root-cause identification processes
  • Respond to 8D reports from customer and drive for closure effectively
  • Follow up on monthly supplier performance tracker
  • General Quality Assurance Role: [Outgoing checklist, Yield report, Audits, Matrix monitoring, Quality Metrics Management]
  • Ensured the quality of the products is meeting all customer expectations; quickly and effectively take action when non-conformances are found
  • Maintain the most recent interpretations of the quality system requirements and therefore ensure that documented practices meet the true interpretation of the quality management system standards.

Program Management (Senior Executive)

Flextronics Penang [Plant 2]
11.2009 - 07.2014
  • Coordinated CISCO projects to achieve program goals efficiently
  • Being the lead, assisted team to meet the quarterly revenue
  • Interpreted customer specifications as the mediator for production use
  • Coordinated BOM implementation with process and Document Engineers
  • Coordinated with CSCM for any material / AVL issues
  • Assisted Program Manager hand customer issues
  • Independently conducted and drive ECO / 4M meetings internally
  • Plant wide Demand loading to run MRP for Cisco - using BAAN /ADM system
  • Customer document logging into system (BOMs/Component & Mech dwgs)
  • Raised waiver order in BAAN system for BOM changes and AVL
  • Conducted Global Purge for Plant
  • Managed aging inventory
  • Provided support to GAMs on financial report – Plant Revenue for Cisco Account
  • Ability to form and lead strong multi-functional teams to achieve company and/or customer objectives
  • Ensure all project requirements and/or objectives are correctly gathered, understood and properly translated for execution
  • Develops and owns project plan, establishing a road map with clear dates and clear deliverables
  • Support RMA
  • Meet OTD goals.

Operation QA Executive (Senior Executive)

DHL Exel Supply Chain
01.2008 - 01.2009
  • Ensured compliance to customer and other relevant authorities
  • Managed all assignments within the specified deadline provided
  • Conducted proper follow up on all outstanding matters
  • Communicated effectively of quality updates to staffs and ensure timely release of shipments
  • Managed all changes to meet the customers requirement / contingency needs
  • Ensured staffs are well trained/certified to perform the various quality processes, meet expectations, and take necessary action when it is not
  • Maintained excellent discipline of subordinates
  • Coordinate NPI activities liaising with product engineer and internal staffs
  • Responsible for OI(Operation Instruction) creation / revision
  • Ensured the optimum utilization of resources.

Technical Program Management (NPI Project)

Flextronics Penang [Plant 1]
01.2006 - 01.2008
  • Lead NPI activities, provides the necessary engineering support and coordination of prototype build to ensure that new product are completed on time and on budget
  • Coordinate with customer on other document related discrepancies (component/ drawing)
  • Identify new component or new technology/ equipment needed for the transfer model
  • Review and interpret customer specifications as well document all activities
  • Coordinate BOM implementation with process team
  • Coordinate with Process / Document Engineer on the BOM/ HC / EC issues
  • Coordinate with CSCM for any material / AVL issues
  • Assist Technical Program Mgr on the document / EC / PO discrepancies
  • To coordinate/conduct ECO / 4M (method/man/machine/material) meetings internally & able to make decision
  • Demand loading to run MRP system.

Customer Service Executive

ASE Technology (M) Sdn.Bhd
09.2004 - 03.2006
  • Responsible for driving customer satisfaction and support for direct customers within Sales & Marketing Organization (supporting 6 accounts)
  • Managing the customer to factory supply line
  • Driving issues on behalf of the customer initiating process improvements
  • Define / analyse business requirements for customer / client query / reporting requests providing query / reporting development and planning assistance
  • Resolve customer issues; communicate customer supply issues to the factory, which includes appropriate escalations as required
  • At our weekly customer product asset management meeting, I am responsible for all customer backlog changes and working upside product requirements.

Administrator / Customer Service

Exel Logistics Hub (M) Sdn. Bhd
06.2002 - 08.2004
  • Compile & generate daily, weekly & monthly reports for external & internal presentation use
  • Update & maintain proper documentation & filing system daily
  • Work along together with shift leaders to obtain shipment details for daily reporting purposes
  • Participate in department projects as & when available or required
  • Prepare business presentation materials when required by Manager
  • Provide full spectrum of Administrative Support
  • Report regularly to immediate superior regarding performance on the areas of responsibilities problems faced, if any
  • Authorized to motivate staff to contribute towards better department KPI results.

Education

Higher Diploma of Business Studies/Administration/Management - Marketing

Politeknik Sultan Abdul Halim Mu'adzam Shah, Jitra, Kedah

Skills

BAAN System

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Recognized Strengths

  • Adaptability & Team Player- open to and actively solicit new ideas and opinions.
  • Business Thinking -sees the organization as a series of integrated and interlocking business processes
  • Communication– demonstrated ability to work effectively with cross-functional work groups including suppliers, customers and associates, both verbally and in writing. Excellent listening skills
  • Learning agility - continuously seeks new knowledge, creates and fosters a culture of interest, curiosity and learning. Flexible to change, and learns from failure. Seeks to improve processes and products.
  • Organization & Planning - manage time wisely and effectively prioritize multiple competing tasks.
  • Presentation Skills – written and verbal.
  • Problem Solving & Decision Making – identifies and solves problems, develops innovative solutions, acts decisively, and shows good judgment.
  • Results Orientation – maintains appropriate focus on short- and long-term goals. Motivated by achievement, and persists until goals are reached, conveying a sense of urgency.

Nric

790223-07-5392

Personal Information

  • Available: Notice period of 2 months
  • Age: 45
  • Ethnicity: Indian
  • Date of Birth: 02/23/79
  • Gender: Female
  • Nationality: Malaysian
  • Marital Status: Married

References

  • Gunasekaran Singaram, 6016-5536701, Business Unit Coordinator, Jabil Circuit Plant 2
  • Prabagaran Santharan, 6012-4288546, Program Management Director, Flextronics Penang

Timeline

Operation Project Manager

Jabil Circuit [ Plant 3]
06.2021 - Current

Quality Senior Engineer

Jabil Circuit [ Plant 1]
05.2017 - 01.2021

Quality Assurance Engineer

Inforce Computing, Inc
08.2014 - 04.2017

Program Management (Senior Executive)

Flextronics Penang [Plant 2]
11.2009 - 07.2014

Operation QA Executive (Senior Executive)

DHL Exel Supply Chain
01.2008 - 01.2009

Technical Program Management (NPI Project)

Flextronics Penang [Plant 1]
01.2006 - 01.2008

Customer Service Executive

ASE Technology (M) Sdn.Bhd
09.2004 - 03.2006

Administrator / Customer Service

Exel Logistics Hub (M) Sdn. Bhd
06.2002 - 08.2004

Higher Diploma of Business Studies/Administration/Management - Marketing

Politeknik Sultan Abdul Halim Mu'adzam Shah, Jitra, Kedah
Isberi RengasamyOperation Project Manager [NPI]