Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Isabell Wong

Isabell Wong

Petaling Jaya, Selangor

Summary

Experienced with diagnosing and repairing vending machine malfunctions efficiently and effectively. Utilizes mechanical and technical skills to maintain peak machine performance. Knowledge of troubleshooting methods and routine maintenance, ensuring consistent operation and customer satisfaction.


Dynamic retail professional with proven success at Ainz and Tulpe, excelling in cash handling and customer service. Recognized for enhancing customer loyalty through personalized recommendations and achieving sales targets. Skilled in inventory management and machine maintenance, demonstrating strong problem-solving abilities and self-motivation to drive operational efficiency.



Overview

6
6
years of professional experience

Work History

Retail Sales Worker (Part Time)

Ainz and Tulpe
10.2023 - Current
  • Managed cash register transactions accurately, maintaining accountability for all financial activities during shifts worked.
  • Achieved sales targets through effective communication and persuasive selling techniques.
  • Developed strong relationships with customers, resulting in repeat business and increased loyalty.
  • Provided personalized recommendations based on customer preferences or specific needs.
  • Increased customer satisfaction by providing exceptional service and product knowledge.
  • Collaborated with team members to achieve monthly sales goals and improve overall store performance.
  • Conducted daily store opening and closing procedures, ensuring proper cash handling and security measures were in place.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Managed efficient cash register operations.
  • Built customer loyalty and retention by delivering excellent shopping experiences.

Vending Machine Operator

Absolute Vending Solution
10.2019 - Current
  • Improved machine functionality by identifying and rectifying mechanical faults quickly.
  • Ensured machine cleanliness for a hygienic and pleasant user experience.
  • Increased operational efficiency through routine service and restocking tasks.
  • Contributed to overall operational efficiency via meticulous inventory control.
  • Assisted in inventory management, contributing to smoother operations.
  • Managed cash collection from vending machines, enhancing company revenue streams.
  • Restocked vending machine products to promote availability.
  • Observed condition of equipment to identify defects.
  • Adjusted temperature gauges to support safe food storage in machines.
  • Collected money from vending machines and coin boxes.

Education

Certificate IV In Patisserie - Patisserie

Education Access Australia
Melbourne, Australia
09-2017

Skills

  • Machine maintenance
  • Routine maintenance
  • Problem-solving
  • Self motivation
  • Inventory management
  • Store maintenance
  • Cash handling proficiency
  • Customer service
  • Teamwork
  • Stock replenishment
  • Retail store operations

Languages

English
Intermediate (B1)

Timeline

Retail Sales Worker (Part Time)

Ainz and Tulpe
10.2023 - Current

Vending Machine Operator

Absolute Vending Solution
10.2019 - Current

Certificate IV In Patisserie - Patisserie

Education Access Australia

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Isabell Wong