Ira Nadya Jouhari
Manager - Operations, Finance, HR & Compliance
Kota Kinabalu, Sabah,12
Summary
Highly skilled and results-driven Manager with a strong track record in overseeing company operations across the Southeast Asia region. Proficient in leading cross-functional teams, managing regulatory compliance, and driving operational efficiency in dynamic business environments. Recognized for exceptional leadership, and a hands-on approach to finance, human resources, and compliance functions. Certified in Compliance and AML/CFT by the International Compliance Association (ICA), with a strong commitment to integrity, continuous improvement, and organizational growth.
Overview
11
11
years of professional experience
5
5
Certifications
Work History
Manager - Operations & Compliance
Tickmill Asia Ltd.
03.2019 - 01.2025
- Oversees daily operations and kept employees compliant with company policies and procedures for Southeast Asia Region.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Guided and motivated employees through company policies, special events, incentive programs, benefits and salary administration.
- Managed employee relations, investigating and resolving conflicts and improved workplace culture to maintain a positive work environment.
- Led decision-making and implementation of HR policies, procedures, programs and functions.
- Ensured legal compliance with labor laws and updated to authorities rules and regulations by conducting regular audits and updating policies as necessary.
- Enhanced AML/KYC compliance by conducting thorough customer due diligence and risk assessments.
- Ensured proper and timely filing include update and maintained corporate documents, statutory records, annual returns and other forms in compliance with the requirements of authorities.
- Finalized payroll, vendor payments, and other accounting disbursements for accuracy, and assisted in the preparation of financial reporting.
- Enhanced budget management by implementing expense tracking and cost reduction strategies.
- Developed and maintained good business relationships with vendors, suppliers, banks, internal auditors, external auditors, statutory bodies and authorities.
- Collaborated with cross-functional teams, i.e. Back Office, and Legal department to establish clear compliance guidelines and expectations for all departments.
- Provide administrative advice and management issues to clients and Board of Directors with great detail.
Account Executive & Corporate Secretary
Labuan Borneo Trustees Limited
06.2016 - 02.2019
- Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
- Maintained up-to-date records on account activities.
- Prepared and mailed invoices to clients, processed payments, and documented account updates.
- Communicated and resolved disputes with clients regarding outstanding invoices, payments and adjustments.
- Posted invoices, payment vouchers, cheques, and journal entries into the accounting system.
- Checked on the bank transactions and processed reconciliation.
- Supported the accounting Head of Department with month-end closing procedures, ensuring timely completion and accurate reporting.
- Prepared and maintained the corporate documents of the clients and company.
Account Assistant
Hotel Aifa
04.2015 - 05.2016
- Assisted with day-to-day operations, working efficiently and closely with Front office department.
- Making all necessary adjustments or credits.
- Following up on overdue accounts (over 30 days), and sent backup with Folio to Debt Collector if the account is over 90 days.
- Completing credit checks on all new customers seeking an account with the Hotel.
- Generated invoices, and sent to customers in a timely manner.
- Monitoring accounts receivable aging reports and following up with customers on overdue payments.
- Processing incoming payments via checks, electronic transfers, or credit card payments.
- Finalizing customer invoices along with signed supporting documentation.
Account Assistant
Blue Ocean Offshore
04.2014 - 03.2015
- Created and distributed invoices and processed incoming payments to keep records accurate and current.
- Reconciled account information and reported figures in general ledger by comparing to bank account statement each month.
- Provided clerical support to department, such as filing, copying and restocking supplies.
- Work closely with procurement and sales department.
Education
Bachelor of International Finance With Honors -
Universiti Malaysia Sabah
Labuan, Malaysia 04.2001 -
Certificate in Accounting -
Kolej Matrikulasi
Labuan 04.2001 -
Skills
Multitasking abilities
Certification
Advanced Certificate in Anti Money Laundering and Counter Financing of Terrorism, ICA - 2024
Timeline
Manager - Operations & Compliance
Tickmill Asia Ltd.
03.2019 - 01.2025
Account Executive & Corporate Secretary
Labuan Borneo Trustees Limited
06.2016 - 02.2019
Account Assistant
Hotel Aifa
04.2015 - 05.2016
Account Assistant
Blue Ocean Offshore
04.2014 - 03.2015
Bachelor of International Finance With Honors -
Universiti Malaysia Sabah
04.2001 -
Certificate in Accounting -
Kolej Matrikulasi
04.2001 -
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