Intan Syakirah Binti Jailani
Puchong
Summary
Bilingual administrative professional with a strong record in reception, document control, and meeting coordination. Strengths include managing mail, updating records, preparing meeting spaces, and supporting managers and teams through clear communication, steady organisation, and dependable day-to-day office support.
Overview
2
2
Languages
14
14
years of professional experience
Work History
Office Secretary
CAIDMARK SDN BHD
Shah Alam
06.2020 - Current
- Answered client queries by telephone and email with clear information updates.
- Drafted, reviewed, and distributed professional emails, letters, and memos.
- Maintained filing systems for electronic and paper records with confidentiality controls.
- Coordinated room bookings and allocated resources, ensuring seamless logistics for meetings and presentations.
- Managed personal and professional calendars by sending reminders and updates.
- Prepared meeting spaces and set up equipment, creating conducive environments for effective events and presentations.
- Drafted agendas, recorded minutes, and followed up on action items.
- Organised office events, enhancing team cohesion through team-building activities and facilitating annual general meetings.
- Prepared and dispatched outgoing mail and parcels using courier services.
- Scanned and photocopied documents for office team members.
- Proofread and edited documents and correspondence to maintain professional standards.
- Inspected office equipment for functionality and performance. regularly and arranged repairs or replacements.
- Updated website content and posted social media updates for company profiles.
Personal Assisstant to Managing Director
Caidmark Sdn Bhd
Shah Alam
05.2015 - 06.2020
- Prepared documents, briefing papers, reports, and presentations for the manager.
- Organised and attended meetings, ensuring manager preparation and meeting readiness.
- Managed incoming emails, faxes, and correspondence for streamlined communication with stakeholders.
- Documented minutes for HOD and sales meetings to ensure accurate follow-up and accountability.
- Developed organisational charts using Microsoft Visio 2007 to clarify reporting structures and enhance team understanding.
Receptionist cum Admin Assisstant
Caidmark Sdn Bhd
06.2014 - 05.2015
- Answered and directed incoming telephone calls to appropriate departments, ensuring effective communication and support.
- Monitored staff attendance records for payroll processing using FALCO system, ensuring accurate salary administration.
- Sorted and distributed incoming mail to relevant departments, facilitating timely correspondence and workflow.
Internal Sales Executice
Caidmark Sdn Bhd
06.2014 - 05.2015
- Identified potential customers and engaged with them to secure new sales opportunities.
- Followed up sales leads generated by marketing activities through telephone and email, contributing to lead conversion.
- Produced quotations and product summaries for clients, ensuring clarity and accuracy to facilitate decision-making.
- Participated in PETRONAS Portal RFQ for hardware and software supply and delivery.
- Participated in government tender processes for KPT, MARA, and other organisations.
HR & Admin Executive (For 2 months – replacing staff Maternity Leave)
Caidmark Sdn Bhd
12.2014 - 01.2015
- Processed staff monthly salaries manually for December 2014 and January 2015, ensuring accurate and timely payments
- Prepare payment staff for EPF and SOCSO
- Managed company documents, including Form 49, to maintain compliance and organisation
- Registered vendors and managed renewals
- Ordered and maintained office supplies inventory, ensuring availability of essential materials for daily operations
Internship ( Public Relations Assistant )
Kuala Lumpur Golf & Country Club
12.2012 - 05.2013
- Contributed to timely preparation of Monthly Club’s Magazine, ensuring adherence to deadlines
- Documented events and games at KLGCC through photography, including for Maybank Malaysian Open 2013
- Supported administrative tasks over five months, including preparing meeting rooms, managing member calls, and filing documents
Education
Diploma - Secretarial Science
Politeknik Port Dickson
Negeri Sembilan01-2014
Sijil Pelajaran Malaysia -
Sekolah Menengah Kebangsaan Damansara Jaya
Damansara Utama01-2010
Skills
- Microsoft Office proficiency
- Document management
- Record keeping
- Administrative support
- Meeting management
- Event scheduling
- Interpersonal communication
- Team collaboration
- Reliable and punctual
- Bilingual proficiency
- Reliable and punctual
- Adaptability to environments
SKILLS AND STRENGTHS
Fluent in English and Bahasa Malaysia.
Able to speak, read and write English and Bahasa Malaysia.
REFEREES
- Pn. Rosmawati, Mat Untok, HR & Admin Manager, 012-827 5447, Caidmark Sdn Bhd
PERSONAL PARTICULARS
- Age : 33
- Date of Birth : 28 October 1993
- Nationality : Malaysian
- Gender : Female
- Marital Status : Married
- IC No. : 931028-14-5574
ADDITIONAL INFORMATION
- Expected Salary : RM 3,500
- Willing to travel : Yes
Strenghts
- Being innovative, challenges with a strong sense of motivation.
- Willing to give total support to the organization.
Timeline
Office Secretary
CAIDMARK SDN BHD
06.2020 - Current
Personal Assisstant to Managing Director
Caidmark Sdn Bhd
05.2015 - 06.2020
HR & Admin Executive (For 2 months – replacing staff Maternity Leave)
Caidmark Sdn Bhd
12.2014 - 01.2015
Receptionist cum Admin Assisstant
Caidmark Sdn Bhd
06.2014 - 05.2015
Internal Sales Executice
Caidmark Sdn Bhd
06.2014 - 05.2015
Internship ( Public Relations Assistant )
Kuala Lumpur Golf & Country Club
12.2012 - 05.2013
Diploma - Secretarial Science
Politeknik Port Dickson
Sijil Pelajaran Malaysia -
Sekolah Menengah Kebangsaan Damansara Jaya