MICROSOFT TEMPLATE
INTAN SHAMIZA BINTI MOHAMMAD
HUMAN RESOURCES OFFICER
Segamat, Johor,01
Summary
Adept at streamlining processes for efficiency, as demonstrated, I excel in document management and human resources management, enhancing workflow and employee satisfaction. My proactive approach and ability to maintain meticulous records have significantly contributed to operational excellence.
Experienced with employee relations, recruitment, and HR policy implementation. Utilizes effective communication and problem-solving skills to foster productive work environment. Track record of supporting organizational goals through strategic HR initiatives.
Overview
8
8
years of professional experience
2
2
Languages
Work History
General Office Clerk
STANDARD SPARE PARTS SEGAMAT SDN BHD
06.2022 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Responded to inquiries from callers seeking information.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Prepared mail and packages for shipment, pickup, and courier services to expedite delivery.
- Drafted professional memos, letters, and marketing copy to support business objectives and growth.
- Expedited document processing by accurately proofreading for errors before submission or distribution.
- Managed incoming mail, ensuring proper distribution to relevant departments or personnel.
- Updated company databases regularly to ensure accurate employee contact information was readily available when needed.
- Implemented new procedures to optimize workflow efficiency while maintaining high-quality output standards.
- Aided in the recruitment process by scheduling interviews, preparing materials, and coordinating candidate communications effectively.
- Leveraged software applications such as Microsoft Office Suite to complete assigned tasks quickly.
- Prepared and edited documents to produce precise, accurate and professional communication.
- Purchased and maintained office supplies.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
- Monitored and tracked budgets and expenses.
Human Resources Administrator
ALLIED AERONAUTICS TRAINING CENTRE SDN BHD
03.2021 - 05.2023
- Updated HR database with new employee information, changes in benefits, and other details.
- Prepared new hire letters, employee contracts, and corporate policies.
- Handled on-boarding process for newly hired employees, which included distribution of all paperwork.
- Managed payroll and timekeeping to track hours and accurately pay employees.
- Oversaw hiring, staffing, and labor law compliance.
- Streamlined HR efficiencies, coordinated new hire orientations and provided onboarding and training for new employees.
- Managed employee leaves of absence, ensuring compliance with applicable laws and maintaining clear communication channels between employees and management.
- Collaborated with management to identify staffing needs and develop workforce planning strategies, resulting in optimized personnel resources allocation.
- Organized company-wide events designed to boost employee morale.
RECEPTIONIST CUM CLERK
ID HOTEL TAMAN YAYASAN
01.2018 - 02.2021
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Responded to inquiries from callers seeking information.
- Resolved customer problems and complaints.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Handled cash transactions and maintained sales and payments records accurately.
- Managed multiple tasks and met time-sensitive deadlines.
- Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
- Supported HR activities by assisting with recruitment process, including scheduling interviews and organizing candidate information.
Assistant Dentist
KLINIK GIGI LOW
04.2017 - 12.2017
- Completed consultations with patients for treatment plan.
- Collaborated with nursing professional to plan dental treatments.
- Streamlined appointment scheduling process for increased patient satisfaction and clinic efficiency.
- Collaborated with dental team to develop individualized treatment plans addressing patient needs and concerns.
- Directed staff handling patients' cleanings and support work for more advanced procedures.
- Conducted routine oral cancer screenings.
Education
Bachelor of Arts - Human Resources Management
ANGLIA RUSKIN UNIVERSITY
CAMBRIDGE, UNITED KINGDOM 04.2001 -
STPM -
SEKOLAH MENENGAH KEBANGSAAN SELANCAR
SELANCAR, PAHANG 04.2001 -
SPM - SCIENCE STREAM
SEKOLAH MENENGAH KEBANGSAAN SELANCAR
SELANCAR, PAHANG 04.2001 -
Skills
Filing systems
Maintaining records
Typing speed
Document management
Basic accounting
Copywriting and editing
File maintenance
Filing and data archiving
Human resources management (HRM)
Software
DOCUMENTATION SKILLS
AUTOCOUNT ACCOUNTING
INTERNET SKILLS
Timeline
General Office Clerk
STANDARD SPARE PARTS SEGAMAT SDN BHD
06.2022 - Current
Human Resources Administrator
ALLIED AERONAUTICS TRAINING CENTRE SDN BHD
03.2021 - 05.2023
RECEPTIONIST CUM CLERK
ID HOTEL TAMAN YAYASAN
01.2018 - 02.2021
Assistant Dentist
KLINIK GIGI LOW
04.2017 - 12.2017
Bachelor of Arts - Human Resources Management
ANGLIA RUSKIN UNIVERSITY
04.2001 -
STPM -
SEKOLAH MENENGAH KEBANGSAAN SELANCAR
04.2001 -
SPM - SCIENCE STREAM
SEKOLAH MENENGAH KEBANGSAAN SELANCAR
04.2001 -
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