Summary
Overview
Work History
Education
Skills
Timeline
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INTAN SAFINAS BINTI ABDUL RAHIM

INTAN SAFINAS BINTI ABDUL RAHIM

ADMINISTRATIVE ASSISTANT
MELAKA

Summary

With a proven track record at JAPERUN Bukit Katil, Melaka, I excel in office administration and fostering professional relationships, enhancing office efficiency by implementing secure filing systems and coordinating key financial documents. My expertise in Microsoft Excel and effective communication skills have significantly contributed to streamlined operations and positive work environments.

Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible and productive professional when working with little to no supervision.

Overview

21
21
years of professional experience

Work History

Administrative Assistant

JAPERUN Bukit Katil, Melaka
04.2019 - Current
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
  • Coordinating the financial allocation fund contribution documents of YB ADUN to local associations and communities.
  • Coordinating and managing office management allocation funds.
  • Managing and managing various YB ADUN activities and programs organized by his own department or in collaboration with other government departments/agencies.
  • Coordinated office supply inventory management, proactively ordering necessary items.
  • Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
  • Managed expense reports for executive staff members, ensuring accurate documentation of spending for budgeting purposes.
  • Maintained inventory of office supplies and placed orders.
  • Coordinated travel arrangements for staff, ensuring cost-effective and timely accommodations and transportation.

Small Business Owner

Airis Legacy Enterprise
01.2012 - Current
  • Managed daily operations for a successful small business, ensuring efficient processes and quality services.
  • Advertised products and services online, social media and through traditional campaigns to target ideal consumers.
  • Promoted business via social media to generate leads and maximize brand identity.
  • Collaboration with wedding boutiques and multipurpose hall owners as one of the marketing strategies to maintain income.

Kindergarten Teacher (part-time)

Tabika KEMAS PLK Bukit Baru & Paya Ikan
02.2011 - 10.2018
  • Improved student reading skills by implementing phonics-based instruction and guided reading activities.
  • Collaborated with colleagues to share resources, brainstorm ideas, and problem-solve challenges faced in the classroom environment.
  • Promoted learning through play with engaging activities, games and lessons.
  • Promoted a positive learning environment with the use of collaborative group work and hands-on activities.
  • Organizing and managing various games with students.
  • Built positive relationships with students and families for safe, trusted learning support.
  • Enhanced classroom management by establishing clear expectations, rules, and routines.

General Assistant

JJ Enterprise-Handcrafts, Motivator, Event Planner
02.2009 - 05.2010
  • Assist in documentation work, preparation for various courses with the Melaka State Women's Development Office, as well as assist in company promotion.
  • Enhanced customer satisfaction with timely response to inquiries and resolving issues promptly.

Recreation Clerk

Melaka WaterCity Resort
05.2005 - 08.2007
  • Supported program instructors by providing necessary supplies and equipment for each activity session.
  • Coordinated schedules for staff, volunteers, and facilities to optimize resource use and minimize conflicts.
  • Participated in staff meetings, contributing valuable insights to improve overall operations in the recreation department.
  • Maintained up-to-date knowledge on trends in recreation programming and engaging activities.
  • Inspected park and recreational areas regularly to maintain safe and clean premises.
  • Collaborated with team members to develop new programs and initiatives.
  • Also assist in secretarial work for the resort manager such as making meeting calls to all executives, preparing, making and sending meeting minutes to HQ, calculating and checking overtime claims of the staff, as well as managing the resort manager's schedule when the secretary is not present.

Front Office Assistant/Operator

Grand Continental Hotel
01.2004 - 04.2005
  • Enhanced customer satisfaction by promptly addressing inquiries and concerns at the front desk.
  • Handled financial transactions accurately by processing payments, issuing receipts, and maintaining detailed records of all transactions.
  • Collaborated with team members to improve overall front office performance through consistent feedback and process improvement suggestions.
  • Directed phone inquiries, answered customer questions, and scheduled appointments.
  • Reviewed and updated customer information in database for accuracy.
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
  • Processed incoming and outgoing mail, sorting and distributing to correct staff and departments.
  • Responded to inquiries from callers seeking information.

Education

BBA - Business Management

MALAYSIA UNIVERSITY OF SCIENCE AND TECHNOLOGY
Petaling Jaya, Selangor, Malaysia
04.2001 -

Skills

Office administration

Administrative support

Data entry

Computer skills

Mail handling

Microsoft Excel/Words/Power Point/Access

Filing

Customer service

Minute taking

Letter preparation

Timeline

Administrative Assistant

JAPERUN Bukit Katil, Melaka
04.2019 - Current

Small Business Owner

Airis Legacy Enterprise
01.2012 - Current

Kindergarten Teacher (part-time)

Tabika KEMAS PLK Bukit Baru & Paya Ikan
02.2011 - 10.2018

General Assistant

JJ Enterprise-Handcrafts, Motivator, Event Planner
02.2009 - 05.2010

Recreation Clerk

Melaka WaterCity Resort
05.2005 - 08.2007

Front Office Assistant/Operator

Grand Continental Hotel
01.2004 - 04.2005

BBA - Business Management

MALAYSIA UNIVERSITY OF SCIENCE AND TECHNOLOGY
04.2001 -

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