INDRA DEVI CHELLANDY
SELANGOR
Summary
Seasoned Import Export Executive with strengths in vendor management and customs compliance. Develops and maintains strong relationships with international partners to enhance operational efficiency. Resolves issues with shipments and documentation, ensuring timely delivery and customer satisfaction.
Overview
16
16
years of professional experience
Work History
Import Export Executive
EFS LOGISTICS SDN BHD
BERJAYA PARK, SHAH ALAM , SELANGOR, MALAYSIA
04.2010 - Current
- Negotiated contracts with suppliers and carriers to secure the best rates and terms for freight forwarding.
- Developed and maintained strong relationships with international vendors, customers, and freight forwarders to streamline operations.
- Worked with international regulators and logistics partners to enable cargo movement between different areas.
- Collaborated with customs and local authorities to resolve daily operational issues.
- Coordinated with other departments within the company to verify proper completion of import and export documentation.
- Monitored shipments shipments from point of receipt through to delivery to confirm timely arrival.
- Implemented tracking systems to monitor shipments and ensure timely delivery to global destinations.
- Facilitated communication between warehouse staff, customs agents, and clients to ensure smooth operations.
- Resolved issues with orders and informed customers of updates.
- Delivered a high level of service to customers in an effort to build upon future relationships.
- Formed and sustained strategic relationships with clients.
- Monitored operations to keep processes aligned with targets and matching forecasts.
- Placed orders to procure requisitioned items or services.
Education
Bachelor of Business Administration - BAC OF HONS IN BUSINESS MANAGEMENT (MARKETING)
UNIVERSITY MALAYSIA TERENGGANU
KUALA TERENGGANU, MALAYSIA 01-2003
Skills
- Customs compliance
- Logistics coordination
- Shipment tracking
- Vendor management
- Contract negotiation
Languages
English
Proficient
C2
Malay
Proficient
C2
Tamil
Proficient
C2
Interests
- GARDENING & SWIMMING
Timeline
Import Export Executive
EFS LOGISTICS SDN BHD
04.2010 - Current
Bachelor of Business Administration - BAC OF HONS IN BUSINESS MANAGEMENT (MARKETING)
UNIVERSITY MALAYSIA TERENGGANU