Indhran Paramasivam
Seremban
Summary
Experienced IT professional with 17 years of expertise in Linux environments, specializing in system administration, server management, and troubleshooting. Proven ability to ensure system security and streamline operations across diverse platforms. Skilled in scripting, automation, and managing high-availability systems, with a strong focus on delivering reliable solutions. Recognized for problem-solving abilities, technical proficiency, and a commitment to system uptime and efficiency. Seeking to leverage extensive Linux experience to contribute to a dynamic IT team in a challenging role.
Overview
18
18
years of professional experience
3
3
years of post-secondary education
4
4
Languages
Work History
IT Project Officer
HSBC Bank Malaysia Berhad
10.2019 - Current
- Managing HSBC Malaysia’s Enterprise servers and storage services in compliance with IT Functional Instruction Manual (FIM)
- Ensure IT services are provisioned to internal customers with highest availability
- Performed hardware and software evergreening in HSBC Malaysia data centres
- Responsible for vulnerability fixes patching and OS cyclic patching
- Review systems to ensure optimal performance and identification of proactive solutions to potential problems
- Responsible for infrastructure maintenance and business support
- Adopted Agile way of working by utilising Jira Service Desk for better tracking and response to requests mainly from IT Service Owners (ITSO)
- Responsible for automation of tasks and processes relating to server, backup support and operations
- Strategise and perform Disaster Recovery Exercise (DRE) on IT services hosted in HSBC Malaysia
- Managing internal stakeholders and external vendors for business continuity
- Technical Profiencies : Linux Servers (RHEL, Ubuntu), Windows Servers, NetBackup Enterprise Server, VMWare, NetApp storage
Linux Engineer
MIMOS Berhad
07.2014 - 10.2019
- Company Overview: (TPM, Bukit Jalil)
- Responsible for managing Server Backup infrastructure and operations
- Responsible for VM provisioning and administration via OpenNebula (Cloud Computing)
- Handle daily Incidents ensuring it is resolved within defined SLA and the RCA are performed
- Handle Changes and Tasks on a daily basis and ensure it is managed within the defined lead time
- Monitor systems to ensure optimal performance and identification of proactive resolutions to potential problem
- Evaluated open source operating systems, applications and tools to improve existing services and at the same time align with technological advancements
- Involved in health domain project under Ministry of Health, Malaysia
- Project kickoff in December 2014
- Responsible for the site study and outlines the pilot sites infrastructure requirement for implementing and deploying IT infrastructure
- Liaising with vendors on IT and Non-IT equipment for costing purposes
- Responsible for documentation deliverables related to project infrastructures
- (TPM, Bukit Jalil)
Linux System Administrator
Softenger Sdn Bhd Malaysia
01.2013 - 07.2014
- Company Overview: (MarketSimplified, India)
- Responsible for Android mobile application deployment on Linux platform for the following clients of MarketSimplified, India
- Maybank Investment Banking, Malaysia
- Kim Eng Trade, Singapore
- Aditya Birla Management Group, India
- Kotak Securities, a subsidiary of Kotak Mahindra Bank, India
- Provides 2nd level support and sustainment for the above mentioned clients
- Involves in the process of enhancing Linux server security
- Performed standard configuration, backup management and maintenance in Linux platforms
- Performed tuning and troubleshooting in high frequency trading components
- Present weekly data analytics report to client on mobile application usage and trends
- (MarketSimplified, India)
Technical Engineer
CMG Online
01.2011 - 01.2013
- Company Overview: (Dataware Sdn Bhd)
- Provides in-house and on-site technical support (Linux and Windows support)
- Perform account management, intranet management and data backup management and maintenance
- Responsible in virtualisation management – Redhat Enterprise Virtualisation Manager (RHEVM) and Redhat Hypervisor (RHEVH) to cater virtualisation facility for clients
- Planned, organized and managed resources to bring successful completion of specific IT project management goals including network design, inventories, hardware and software installation
- Monitoring and maintaining computer systems and organisation network (Network monitoring solutions – Nagios, Zabbix)
- Supporting the roll-out of new in-house applications - MyMesyuarat applications
- Provide technical expertise to assist in the implementation of service improvements and delivery of technical solutions required for development projects
- Upgrade and troubleshoot Windows/Linux hardware and operating systems
- Research, testing and implementation on various open source solutions (OSS)
- Provide trainings for clients on various in-house applications
- Daily monitoring and maintenance of RHEVM and cloud computing servers (Jaring OneCloud)
- Performed other job-related duties as required
- (Dataware Sdn Bhd)
R&D Engineer
CMG Online
01.2007 - 01.2011
- Company Overview: (Project : Open Source Competency Centre)
- Perform account management, intranet management, data backup, email management and maintenance
- Provided 2nd level support on open source solution (OSS) implementation in Public Sector
- Involved in OSCC product enhancements mainly on email solution (Horde, Postfix, MySql), anti-spam solution (MailScanner, SpamAssasin), web content filtering (Dansguardian, Squid), asset and inventory management (OCS Inventory, GLPI), and network monitoring solution (Nagios)
- Provide technical expertise to assist in the implementation of service improvements and delivery of technical solutions required for development projects
- Supporting the roll-out of new in-house applications to Government agencies
- Involved in virtualisation (XEN, KVM, VirtualBox) management and linux administration tasks
- Performed portal security enforcement and server hardenings
- Upgrade and troubleshoot Windows/Linux hardware and operating systems
- Provide training for clients on various in-house applications (MyWorkSpace, MySpamGuard, MyNetWatch, MySurfGuard, MyDesktopManager)
- (Project : Open Source Competency Centre)
Education
Aptech Certified Computer Professionals - Software Engineering (Open Source)
Aptech
Kuala Lumpur 09.2006 - 02.2007
Bachelor - Information and Communication Technology (Hons)
Management and Science University (MSU)
05.2003 - 03.2006
Skills
Linux Servers (RHEL, Ubuntu)
Windows Servers
NetBackup Enterprise Server
VMWare
NetApp storage
Linux system administration
Virtualization technologies
Backup and recovery
Disaster recovery planning
Teamwork and collaboration
Problem-solving abilities
Multitasking Abilities
Excellent communication
Decision-making
Agile methodologies
Personal Information
Date of Birth: 08/30/83
Professionalcourses
- Linux Professional Certificate LPIC-1
- Google Cloud Platform, 01/01/20
- Leading Scaled Agile Framework - SAFe, 01/01/22
- Redhat System Administration II, 01/01/22
Timeline
IT Project Officer
HSBC Bank Malaysia Berhad
10.2019 - Current
Linux Engineer
MIMOS Berhad
07.2014 - 10.2019
Linux System Administrator
Softenger Sdn Bhd Malaysia
01.2013 - 07.2014
Technical Engineer
CMG Online
01.2011 - 01.2013
R&D Engineer
CMG Online
01.2007 - 01.2011
Aptech Certified Computer Professionals - Software Engineering (Open Source)
Aptech
09.2006 - 02.2007
Bachelor - Information and Communication Technology (Hons)
Management and Science University (MSU)
05.2003 - 03.2006
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