Imran Affifi Hairul Amir
Shah Alam
Summary
able to quickly learn and master new concepts and skills. Passionate about helping customers and creating satisfying experiences. Strong history of providing top-notch service and support. Exceptional communication skills with proven track record of building client rapport. Considerate peer mentor with high-level listening skills. Follows through on commitments made to mentees. Empowers mentees to resolve current issues and develop coping mechanisms for future.
Overview
5
5
years of professional experience
Work History
Barista
Zus Coffee
05.2023 - 09.2023
- Maintained a clean and organized workspace for optimal productivity and safety.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Controlled line and crowd with quick, efficient service.
Food Bank at School
20
03.2019 - 03.2019
- Helped load and unload food from delivery vans, using manual lifting or forklifts.
- Participated in food bank meetings to discuss developments and ways to improve services and quality.
- Prepared wide range of dishes, meals and snacks for guests using available resources.
Education
SPM -
SMK TTDI JAYA
Skills
Loading and unloading
Storage space optimisation
Teamwork and collaboration
Multitasking
Customer service
Team player
Accomplishments
- librarian
- Join Kem kempimpinan pengawas pusat sumber
- Leader for the group activity
- individual award special mention : Full attendance
Languages
Malay
Native language
Malay
Proficient
C2
English
Upper intermediate
B2
Chinese (Mandarin)
Elementary
A2
Timeline
Barista
Zus Coffee
05.2023 - 09.2023
Food Bank at School
20
03.2019 - 03.2019
SPM -
SMK TTDI JAYA