Iman Insyirah Binti Mohd Nadzree

1. Baking Duties

Prepare and bake Rotiboy buns and other bakery products according to company standards

Ensure product quality, freshness, and consistency

Monitor oven temperature and baking time

Maintain cleanliness and hygiene in the kitchen area

Manage stock levels of ingredients and report shortages

2. Cashier Duties

Handle customer orders and process payments accurately (cash, card, e-wallet)

Issue receipts and manage daily cash transactions

Provide friendly customer service and answer product inquiries

Handle customer complaints professionally

Ensure the cashier counter area is clean and organized

3. General Responsibilities

Work as a team to ensure smooth daily operations

Follow food safety and company SOP guidelines

Assist in opening and closing the outlet

• Learned how to communicate well in English and Malay with customers.
• Learned how to manage stock in and stock out.
• Work fast and always keep myself clean.
• Can work under pressure and work in team.

• Operated a drop-shipping business specializing in cookies and chocolate products.
• Sourced high-quality products from reputable suppliers to offer a diverse range of delicious treats.
• Managed supplier relationships, ensuring timely fulfillment and maintaining product quality standards.
• Implemented targeted marketing strategies to promote products and attract customers.
• Leveraged social media platforms to manage listings, optimize product visibility, and drive sales.
• Provided personalized customer service, handling inquiries, resolving issues, and ensuring customer satisfaction.